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Zendesk Talk - Call Center Software

Zendesk Talk Pricing Plans in 2026

Personalized service for efficient problem resolution.

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User Ratings

Trusted by 2M+ software buyers annually.

Main Features

  • Auto Call Recording
  • Call Monitoring
  • Concurrency Support
  • IVR Support

Pricing

  • Starts from $9/User/Month, also offers free forever plan

  • Free Trial available

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Zendesk Talk Pricing

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"Integrates with Zendesk"

Free Trial

✓ Available

Starting Price

$9 / /User/Month

Free Plan

✓ Free forever

Pricing Model

Free TrialFreemiumSubscription

No credit card required · Cancel anytime · Free trial included

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How much does Zendesk Talk cost?

Lite

Individuals & small teams
  • Limit of 1 phone number

  • Automatic ticket creation

  • Call recording & voicemail transcription

Team

$19

/User/Month

Growing teams (10–50 people)
  • Includes features of Lite plan, plus

  • Multiple phone numbers

  • Warm transfer

  • Text messaging

  • Call us from Web Widget

Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? Zendesk Talk supports data import to get you set up quickly.

Talk to Sales →

Pricing sourced from Zendesk Talk's official website as of May 2026. For the latest pricing, visit their website.

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, Zendesk Talk offers a free trial — no credit card required. You can test core features before committing to a paid plan.

Zendesk Talk offers Free Trial, Freemium, Subscription pricing. Plans start from $9//User/Month.

The starting price of Zendesk Talk is $9/User/Month

Yes, Zendesk Talk offers a free plan (Freemium) so you can start using core features at no cost. Paid plans unlock advanced functionality.

Most subscription-based tools including Zendesk Talk offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check Zendesk Talk's for exact savings.

Most SaaS products including Zendesk Talk allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check Zendesk Talk's terms or contact their support team for details.

Zendesk Talk offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features.

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  • Plan-by-plan price breakdown
  • Per-seat vs flat-rate at a glance
  • Hidden-cost and annual-discount notes

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Help & Contact

Zendesk Talk Support Options

Customer Service24/7 (Live rep)Business HoursOnline
LocationSan Francisco, California

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].