Knowlarity vs Close vs Bigin by Zoho CRM Comparison
Knowlarity
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Knowlarity’s cloud-based solutions offer a secure, flexible, and automated platform that aids in digitizing a distributed workforce to run businesses across geographical boundaries. Deliver explicit customer experiences…
Close
Starting at $9 /user/month
- Free Trial
- Individuals
- Freelancers / Consultants
Close is a sales engagement CRM built for SMBs that lets teams email, call, and text leads directly from the platform without additional add-ons. It includes Sequences, task reminders, and a Power Dialer, with all activi…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
Close leads on user satisfaction with a 4.6-star rating across 220 reviews.
Knowlarity vs Close vs Bigin by Zoho CRM — at a glance
| Feature | Knowlarity | Close | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | 3.7 / 5 | 4.6 / 5 | 4.6 / 5 |
| Reviews | 17 | 220 | 294 |
| Starting price | Contact for pricing | $9 /user/month | $7 /User/Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Freelancers / Consultants, Medium Business | Small Business |
| Category | Call Center Software | CRM Software | CRM Software |
| Integrations | — | 1+ apps | — |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Business Hours, Online | Business Hours, Online | Business Hours, Online |
| Certifications | — | SOC 2, GDPR | — |
| Data residency | Global | US | Global |
Key differences between Knowlarity and Close
- Pricing: Close starts at $9 /user/month. Knowlarity pricing is not publicly listed.
- Target audience: Knowlarity is built for Large Enterprises and Medium Business, while Close targets Individuals and Freelancers / Consultants.
- User satisfaction: Close scores higher with a 4.6-star average.
- Deployment: Knowlarity supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Close supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Knowlarity vs Close vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for medium to large teams needing multi-channel, scalable call center solutions.
- You require seamless integration with HubSpot for marketing and sales alignment.
- Your team values a user-friendly interface with efficient bulk SMS and call reporting.
- You need a flexible, pay-for-what-you-use model that scales with your business.
- Your organization depends heavily on extensive third-party app integrations beyond HubSpot.
- Your team lacks technical support to manage complex features and onboarding processes.
Individuals, Freelancers / Consultants, Medium Business
Small Business
Knowlarity typically suits Large Enterprises and Medium Business. Close tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Knowlarity’s cloud-based solutions offer a secure, flexible, and automated platform that aids in digitizing a distributed workforce to run businesses across geographical boundaries. Deliver ... Read More about Knowlarity | Close is a sales engagement CRM built for SMBs that lets teams email, call, and text leads directly from the platform without additional add-ons. It includes Sequences, task reminders, and ... Read More about Close | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 8.7/10 | 8.6/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 50-500 employeesMedium to Large Enterprises | 5–100 employees | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Smooth Communication: With Knowlarity, you can improve your team's connectivity through cloud-based communication solutions. Managers will appreciate how easy it is to simplify calls, messages, and video conferences, all in one place.
- Advanced Analytics: Executives can use powerful analytics tools to understand call patterns and customer interactions. This data-driven approach lets managers make informed decisions that can significantly improve business outcomes.
- Scalability & Flexibility: As your organization grows, Knowlarity grows with it. The platform adapts to your changing needs, so you pay only for what you use—ideal for startups and established enterprises alike.
- All-in-One Communication: Hub Close integrates calling, emailing, and texting directly into the CRM, eliminating the need for third-party tools. This unified approach increases efficiency and reduces costs for growing sales teams.
- Built for Productivity: With features like Sequences, Power Dialer, and task reminders, Close helps sales reps stay organized, automate outreach, and follow up with leads at the right time — all of which drive higher conversion rates.
- Transparent Collaboration with Coaching Tools: The single timeline view gives complete team visibility on lead activities, and the built-in call coaching lets sales leaders mentor and improve team performance directly within the platform.
No key benefits available yet.
Best fit
- 50 to 500 employees.
- Industries: Telecom, E-commerce, Customer Service, Education, Healthcare, and Real Estate.
- Job Titles: Customer Support Managers, Sales Executives, Marketing Managers, Operations Managers, and Business Analysts.
- 5–100 employees
- SaaS, Marketing Agencies, E-commerce, EdTech, Consulting Services, B2B Tech, Remote-first Startups
- Account Executives, Sales Development Representatives, Sales Managers, Founders, Revenue Operations Managers, Customer Success Managers
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives to Knowlarity if they require more customizable features, as some businesses have unique communication needs that standard solutions might not fully address.
- Companies experiencing budget constraints might explore lower-cost options, as Knowlarity's pricing may not align with every organization's financial capabilities.
- Businesses looking for enhanced customer support may consider alternatives, especially if they feel that Knowlarity's service response times or support resources do not meet their expectations.
- Close is specifically built for SMBs, so larger enterprises with complex sales processes or deeper customization needs may seek platforms with more robust enterprise features.
- While strong on sales engagement, Close doesn’t offer native marketing automation or lead nurturing workflows that other CRMs like HubSpot or ActiveCampaign may provide.
- Users looking for highly customizable or advanced analytics and forecasting capabilities may find Close’s reporting features less extensive compared to solutions like Salesforce or Zoho CRM.
No alternatives guidance available yet.
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How do Knowlarity, Close and Bigin by Zoho CRM Compare on Features?
Total Features | 7 Features | 15 Features | 10 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Knowlarity, Close and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |  |
Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
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HIPAA | — | ✗ No |
GDPR | — | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US |
Knowlarity vs Close User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate Knowlarity’s integration capabilities and user-friendly interface but note challenges with complex features and limited integrations. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 639 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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List of Customers
Customers |  Reliance Foundation  Cushman  Fortis |  Toggl  Bench  Freightview |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots |  1 Screenshots |  12 Screenshots |
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Videos |  3 Videos |  1 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Knowlarity or Close?
- Close edges out the other on user ratings (4.6 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Knowlarity and Close offer a free trial?
- Yes, both Knowlarity and Close offer a free trial.
- What is the starting price of Knowlarity vs Close?
- Knowlarity starts at Contact for pricing. Close starts at $9 /user/month.
- What are the top alternatives to Knowlarity?
- Top alternatives to Knowlarity include Nextiva, XCALLY, Exotel, Call Center Studio, VCC Live.
- What are the top alternatives to Close?
- Top alternatives to Close include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.