Kapture CRM vs Bigin by Zoho CRM Comparison
Kapture CRM
Starting at $15 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep track of all things related to you…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
Kapture CRM leads on user satisfaction with a 4.9-star rating across 84 reviews.
Kapture CRM vs Bigin by Zoho CRM — at a glance
| Feature | Kapture CRM | Bigin by Zoho CRM |
|---|---|---|
| Rating | 4.9 / 5 | 4.6 / 5 |
| Reviews | 84 | 294 |
| Starting price | $15 /User/Month | $7 /User/Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Small Business |
| Category | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | GDPR | — |
| Data residency | US | Global |
Key differences between Kapture CRM and Bigin by Zoho CRM
- Pricing: Kapture CRM starts at $15 /User/Month, while Bigin by Zoho CRM starts at $7 /User/Month.
- Target audience: Kapture CRM is built for Large Enterprises and Medium Business, while Bigin by Zoho CRM targets Small Business.
- User satisfaction: Kapture CRM scores higher with a 4.9-star average.
- Deployment: Kapture CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Kapture CRM vs Bigin by Zoho CRM — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Small Business
Kapture CRM typically suits Large Enterprises and Medium Business. Bigin by Zoho CRM tends to fit Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep ... Read More about Kapture CRM | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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Free Trial Availability | ||
SpotScoreWhat's this? ↗ | 9.0/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 50–500 Employees | — |
Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Mobile CRM Capabilities: Kapture CRM offers mobile access, allowing field sales representatives to track their activities, log expenses, and manage leads on the go.
- The CRM includes a reliable ticketing system that helps manage customer inquiries and support requests efficiently.
- Customizable Workflows: Users can design workflows for their specific business needs, improving operational efficiency.
No key benefits available yet.
Best fit
- 50–500 Employees
- E-commerce, Retail, Hospitality, Telecommunications, Information Technology
- Sales Manager, Customer Support Manager, IT Manager, Operations Manager
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Some users have expressed the need for more advanced reporting and analytics features. While Kapture CRM provides basic reporting tools, businesses requiring in-depth data analysis and customizable reporting options may find these features lacking.
- Although Kapture CRM offers integrations with various platforms, some users have reported difficulties in connecting with certain third-party applications. This limitation can hinder seamless data flow and automation between systems.
- Feedback indicates that the user interface may not be as intuitive or modern as some competitors. Users have noted that the design could benefit from enhancements to improve navigation and overall user experience.
No alternatives guidance available yet.
Software Demo
Demo |
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How do Kapture CRM and Bigin by Zoho CRM Compare on Features?
Total Features | 34 Features | 10 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
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Compare Kapture CRM and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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GDPR | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🌐 Global |
Kapture CRM User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is very strong across 47 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Treebo  SOS Children's Village  FCM Travel Solutions |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots |  5 Screenshots |  1 Screenshots |
|---|---|---|
Videos |  4 Videos |  2 Videos |
Top Alternatives to Kapture CRM and Bigin by Zoho CRM in 2026
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Kapture CRM or Bigin by Zoho CRM?
- Kapture CRM edges out the other on user ratings (4.9 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Kapture CRM and Bigin by Zoho CRM offer a free trial?
- Yes, both Kapture CRM and Bigin by Zoho CRM offer a free trial.
- What is the starting price of Kapture CRM vs Bigin by Zoho CRM?
- Kapture CRM starts at $15 /User/Month. Bigin by Zoho CRM starts at $7 /User/Month.
- What are the top alternatives to Kapture CRM?
- Top alternatives to Kapture CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
- What are the top alternatives to Bigin by Zoho CRM?
- Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.