HubSpot CRM vs Zoho Forms Comparison
HubSpot CRM
Starting at $45 /Month
- Free Trial
- Individuals
- Freelancers / Consultants
HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, HubSpot CRM provides everything you…
Zoho Forms
Starting at $12 /Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Zoho Forms is a free online form builder - create & share online forms, surveys & quizzes. Customize online forms with over 120+ fields & 100+ templates. Build powerful web forms for website to get more leads and sales,…
HubSpot CRM leads on user satisfaction with a 4.3-star rating across 3,493 reviews.
HubSpot CRM vs Zoho Forms — at a glance
| Feature | HubSpot CRM | Zoho Forms |
|---|---|---|
| Rating | 4.3 / 5 | 4.2 / 5 |
| Reviews | 3,493 | 303 |
| Starting price | $45 /Month | $12 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Individuals, Freelancers / Consultants, Large Enterprises | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | CRM Software | Online Form Builder Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online |
| Certifications | SOC 2, HIPAA, GDPR, ISO 27001 | SOC 2, HIPAA, GDPR |
| Data residency | US | Global |
Key differences between HubSpot CRM and Zoho Forms
- Pricing: HubSpot CRM starts at $45 /Month, while Zoho Forms starts at $12 /Month.
- Target audience: HubSpot CRM is built for Individuals and Freelancers / Consultants, while Zoho Forms targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: HubSpot CRM scores higher with a 4.3-star average.
- Deployment: HubSpot CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Zoho Forms supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
HubSpot CRM vs Zoho Forms — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
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Biggest differences
Start here before you go deeper into features.
Individuals, Freelancers / Consultants, Large Enterprises
Best for easy, customizable online forms integrated within Zoho ecosystem.
- You need quick, drag-and-drop form creation with minimal setup.
- Your team uses Zoho products and wants seamless integration.
- You require versatile forms for lead generation, surveys, or event registration.
- You need extensive mobile-optimized form designs and templates.
- Your workflows depend on broad third-party app integrations beyond Zoho.
HubSpot CRM typically suits Individuals and Freelancers / Consultants. Zoho Forms tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, ... Read More about HubSpot CRM | Zoho Forms is a free online form builder - create & share online forms, surveys & quizzes. Customize online forms with over 120+ fields & 100+ templates. Build powerful web forms for ... Read More about Zoho Forms |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 9.1/10 | 9.3/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 1-1,000 employees | 1-50 employees51-500 employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Streamlined Communication: HubSpot CRM allows your team to centralize all customer interactions in one place, ensuring that everyone is on the same page and reducing the chances of miscommunication. You’ll find it easier to collaborate and respond to customer needs promptly.
- User-Friendly Interface: Designed with simplicity in mind, HubSpot CRM enables users of all technical levels to navigate effortlessly. This means less training time for your staff and more focus on building relationships with clients.
- Robust Analytics and Reporting: With its powerful analytics tools, you can gain valuable insights into sales performance and customer behavior. This data-driven approach helps you make informed decisions that can lead to increased conversions and revenue growth.
No key benefits available yet.
Best fit
- 1-1,000 employees
- Martech, SaaS, Consulting, Sales Automation, Revtech
- Sales Managers, Account Executives, Business Development Representatives, CRM Administrators
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users might consider alternatives to HubSpot CRM due to budget constraints, as some businesses find it expensive, especially with advanced features.
- Customization limitations can lead users to seek alternatives that offer more tailored solutions to fit unique business processes.
- Some users may prefer a simpler interface or fewer features, prompting them to look for more user-friendly and straightforward CRM options.
No alternatives guidance available yet.
Software Demo
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How do HubSpot CRM and Zoho Forms Compare on Features?
Total Features | 38 Features | 26 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare HubSpot CRM and Zoho Forms on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | ✗ No |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
HubSpot CRM User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 3144 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Overall positive user sentiment praising ease of use and integration, tempered by some concerns over customization limits and occasional reliability issues. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Classpass  Avison Young  Crunch Fitness | No Customers information available. |
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Media and Screenshots
Screenshots |  13 Screenshots | No screenshots available. |
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Videos |  2 Videos |  1 Videos |
Top Alternatives to HubSpot CRM and Zoho Forms in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, HubSpot CRM or Zoho Forms?
- HubSpot CRM edges out the other on user ratings (4.3 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do HubSpot CRM and Zoho Forms offer a free trial?
- Yes, both HubSpot CRM and Zoho Forms offer a free trial.
- What is the starting price of HubSpot CRM vs Zoho Forms?
- HubSpot CRM starts at $45 /Month. Zoho Forms starts at $12 /Month.
- What are the top alternatives to HubSpot CRM?
- Top alternatives to HubSpot CRM include Bigin by Zoho CRM, Hubspot Marketing Hub, ClickUp, Zoho CRM, Freshsales.
- What are the top alternatives to Zoho Forms?
- Top alternatives to Zoho Forms include Zoho Survey, Cognito Forms, Formsite, Formstack, Typeform.