9.4
Spot Score
123FormBuilder Review: Is It The Right Online Form Builder Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Plan Available
GDPR
HIPAAStarts from $19.99 / Month when Billed Yearly, also offers free forever plan
Airbus
University of Oxford
LG
Home OfficeTrusted by many companies including Airbus
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for 123FormBuilder
123FormBuilder is an online form builder software used by marketing teams and small business owners for tasks like customer feedback collection and event registration. With a rating of 4.3 out of 5 from 593 reviews, it is broadly validated, indicating a strong user base that appreciates its capabilities.
Users highlight its efficiency in creating forms with customizable outputs and praise the excellent customer support, which is crucial for resolving issues quickly. However, beginners might find the platform's feature richness and customizations complex without adequate support, which could be a hurdle for those new to form-building software.
Quick facts about 123FormBuilder
What is 123FormBuilder?
123FormBuilder is a drag-and-drop online form builder used by small business teams and marketers who need to collect registrations, survey responses, and contact submissions without writing code. It handles email notifications, sends auto-responses to submitters, and connects natively with tools like Salesforce and Zendesk for data routing. The support team is well-regarded for step-by-step guidance, which offsets some of the learning curve for less technical users.
Pricing
Starts from $19.99 / Month when Billed Yearly
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRHIPAASSO & MFA supported
Data residency:Global
123FormBuilder Software Demo
123FormBuilder was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider 123FormBuilder
- Use cases
- Customer feedback collection, Event registration, Lead generation
- Team types
- Marketing teams, Customer support teams
- Company size
- 1-50 employees, 51-500 employees
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose 123FormBuilder
User-friendly interface with drag-and-drop form creation
Excellent and responsive customer support
Pre-made templates enabling quick form setup
Is 123FormBuilder right for you?
Best for small to mid-sized teams needing easy, unlimited online form creation.
Choose 123FormBuilder if
- You want a user-friendly drag-and-drop interface with quick form setup.
- You need unlimited free forms without any download or setup fees.
- You require seamless integration with popular tools like Zendesk and Salesforce.
Consider alternatives if
- Your enterprise demands extensive third-party app integrations beyond available options.
- You seek highly advanced customization without relying on vendor support.
What buyers should know before shortlisting 123FormBuilder
123FormBuilder has garnered praise for its user-friendly interface and comprehensive form-building capabilities. Users appreciate the simplicity of creating forms with drag-and-drop functionality, customizable output emails, and quick data submission.
The platform's seamless integration with various tools like Zendesk Support and Salesforce further enhances its appeal. A standout feature highlighted in the reviews is the exceptional help desk service that provides step-by-step guidance without long wait times, ensuring a smooth user experience.
Despite these strengths, some users mentioned minor issues with the tool, though these were overshadowed by the overall positive feedback. Overall, 123FormBuilder stands out as a versatile and efficient solution for various needs, offering a wide range of templates and features that cater to both beginners and experienced users.
Its impact on internal processes, data collection efficiency, and customer service interactions make it a valuable asset for businesses of all sizes.
123FormBuilder pros and cons
- 123FormBuilder pros
User-friendly interface with drag-and-drop form creation
Excellent and responsive customer support
Pre-made templates enabling quick form setup
- 123FormBuilder cons
Limited marketplace options for additional apps and connectors
Complexity for beginners due to feature richness
Ready to try it?
Get started with 123FormBuilder
Try the free plan and upgrade when ready.
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Compare 123FormBuilder side-by-side with top Online Form Builder Software alternatives.
What is the pricing of 123FormBuilder?
123FormBuilder Pricing Plans
Basic
1 User
5 forms
100 submissions
Connect to 3 apps
Gold
1+ User
20 forms
5,000 submissions
Connect to 1000 apps
Conditional logic for your forms
Show more +
Platinum
1+ User
Unlimited forms
20,000 submissions
Connect to 1000 apps
Conditional logic for your forms
Show more +
Enterprise
Custom Users
Unlimited forms
Unlimited submissions
Connect to 1000 apps
Conditional logic for your forms
Show more +
123FormBuilder reviews and ratings
Buyer sentiment
Users generally praise 123FormBuilder for its ease of use, helpful customer support, and effective form-building features, though some find the platform complex and limited in integrations.
What buyers like
- Ease of use
- Customer support
- Template availability
Common complaints
- Limited integrations
- Complexity for beginners
What users are saying
MK
Matjaz K
11/21/23
"For us is very usfull. it is simply and good tool."
What do you like best about 123FormBuilder? We use for reclamations from dealers. You can create parts of program how You need. What do you dislike ...
Read more
MK
Matjaz K
11/21/23
"For us is very usfull. it is simply and good tool."
What do you like best about 123FormBuilder? We use for reclamations from dealers. You can create parts of program how You need. What do you dislike ...
Read more
JL
Joel L
10/25/23
"Help desk service incredibly competent and available every day"
What do you like best about 123FormBuilder? When I need help to understand or adjust a script, for instance, the help desk guides me step by step. No ...
Read more
JL
Joel L
10/25/23
"Help desk service incredibly competent and available every day"
What do you like best about 123FormBuilder? When I need help to understand or adjust a script, for instance, the help desk guides me step by step. No ...
Read more
LL
Lavenda Luxor
08/01/23
Great form builder
Great form builder. I like the payment intergration.
LL
Lavenda Luxor
08/01/23
Great form builder
Great form builder. I like the payment intergration.
- See if 123FormBuilder fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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What are the features of 123FormBuilder?
360-degree feedback is a valuable software feature that allows organizations to gather feedback on an employee's performance from a variety…
App integrations refer to the process of connecting different software applications and systems together to share data and work seamlessly w…
Complex Forms is a software feature that allows users to create and customize forms with multiple sections and fields to gather important da…
Custom Survey URLs are a powerful tool used in software to create personalized and unique survey links for respondents. This feature allows…
Researchers can use data analysis tools to make sense of the information they have gathered. It gives them the ability to report findings an…
Drag and drop page building is at the core of the new Builder. Just drag and drop to place your content anywhere on your page, and adjust it…
Email Alerts are a powerful feature in most software applications that allows users to stay informed and updated on important events, tasks,…
Using email distribution lists, resource sharing, collaboration, research, and community engagement are all made easier. This strategy is co…
Embeddable survey refers to a software feature that allows users to easily embed survey forms on their websites, blogs, or apps. This featur…
Form sharing is a software feature that allows users to easily and securely share electronic forms with others. This feature has become incr…
Form templates are pre-designed documents or forms that can be customized and used as templates to create new forms. These templates come wi…
HIPAA Compliant software is designed to meet the regulations set forth by the Health Insurance Portability and Accountability Act (HIPAA) in…
Mobile surveys are a versatile software feature that is designed to simplify the process of gathering data and feedback from individuals on…
Multi-page forms, also known as multi-step forms, are a type of form that allows users to provide information in a series of steps rather th…
Multiple choice (MC), objective response (OR), or MCQ (Multiple Choice Question) is a type of accurate assessment in which respondents are r…
Offline response collection refers to the ability of software to gather data and input from users even when an internet connection is not av…
An online survey is a questionnaire that the target audience completes via the Internet. Most online surveys are built as Web forms with a d…
PDF (Portable Document Format) conversion is a software feature that allows users to convert various types of documents, such as text, image…
Payments are an essential feature in any software that deals with transactions or monetary activities. This feature allows users to make and…
Question branching is a powerful software feature that allows users to create a dynamic and personalized experience for their audience. It a…
A question library is a feature that allows users to create and organize a collection of questions. It is designed to streamline the process…
Site Intercept Survey is a powerful tool that allows companies to gather valuable insights from website visitors in order to improve their o…
Skip Logic is a powerful feature that allows users to create a dynamic and personalized experience for their audience. It allows you to skip…
Support for audio, images, and video is a common feature found in many software applications. This feature allows users to seamlessly incorp…
Survey templates are pre-designed questionnaires that are used to gather information from a target audience. These templates are designed to…
123FormBuilder security and data handling
Key compliance certifications and security features for IT and security teams evaluating 123FormBuilder.
Certifications
Security features
Developer & data
Alternatives to 123FormBuilder
123FormBuilder Customers
Airbus
University of Oxford
LG
Home Office
Hilti
UEFA
Medstar
Havantree Bank
123FormBuilder Support Options
Frequently Asked Questions About 123FormBuilder
Common questions buyers ask before choosing 123FormBuilder.
123FormBuilder is a Online Form Builder Software. 123FormBuilder offers App Integrations, Form Sharing, HIPAA Compliant, Form Templates, PDF Conversion and many more functionalities.
123FormBuilder is a strong fit if: You want a user-friendly drag-and-drop interface with quick form setup.; You need unlimited free forms without any download or setup fees.. Consider alternatives if: Your enterprise demands extensive third-party app integrations beyond available options.; You seek highly advanced customization without relying on vendor support..
Buyers commonly note the following limitations of 123FormBuilder: Limited marketplace options for additional apps and connectors; Complexity for beginners due to feature richness; Potential limitations for advanced customization needs.
Some top alternatives to 123FormBuilder includes Formsite, Typeform, Jotform, MightyForms and Formee.
123FormBuilder offers Freemium, Subscription pricing models
The starting price of 123FormBuilder is $19.99/Month when Billed Yearly
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].