9.2
Spot Score
Paperform Review: Is It The Right Online Form Builder Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
GDPRStarts from $20 / Month when Billed Yearly
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for Paperform
Paperform is an online form builder software frequently used by marketing and customer support teams in small to medium-sized businesses. With a rating of 4.7 out of 5 from 197 user reviews, it is broadly validated as a reliable tool for these teams.
Users appreciate Paperform's user-friendly interface, which simplifies the process of creating dynamic forms, and its excellent customer support, which is both fast and proactive. However, those looking to build highly advanced functionalities may find it challenging, and the limited selection in the Marketplace for additional apps and connectors could be a drawback for some.
Quick facts about Paperform
What is Paperform?
Paperform is a powerful, easy-to-use HTML form builder. Create online forms in minutes and accept payment directly into the PayPal account.
Pricing
Starts from $20 / Month when Billed Yearly
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRData residency:🇺🇸
Paperform Software Demo
Paperform was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Paperform
- Use cases
- Freelancers, Small Business, Medium Business
- Team types
- Marketing teams, Customer support teams
- Company size
- 1-50 employees, 51-500 employees
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose Paperform
Excellent and proactive customer support
User-friendly interface with ease of learning
Powerful and flexible form-building features
Is Paperform right for you?
Best for small to medium teams needing flexible, easy-to-build online forms with payments.
Choose Paperform if
- You want a user-friendly form builder with a short learning curve.
- You need dynamic forms that can accept payments directly via PayPal.
- You value proactive, personalized customer support to guide setup and use.
Consider alternatives if
- Your team requires highly advanced form functionalities or complex logic.
- You depend on extensive third-party app integrations and automation workflows.
What buyers should know before shortlisting Paperform
Paperform stands out as a powerful and flexible tool for creating forms, with a user-friendly interface that makes it easy to learn and use. Users have praised the exceptional customer support provided by Paperform, highlighting the team's responsiveness, knowledge, and proactive assistance.
The support team goes above and beyond to help users maximize the platform's potential, offering creative solutions and personalized guidance. While some users found building complex functionalities a bit challenging, the majority appreciate the platform's evolution and its ability to surpass industry leaders in logic capabilities.
Paperform's integration with Google Sheets further enhances its utility for creating dynamic and efficient forms. Overall, Paperform not only offers a top-notch product but also boasts an outstanding support team that adds significant value to the user experience.
Paperform pros and cons
- Paperform pros
Excellent and proactive customer support
User-friendly interface with ease of learning
Powerful and flexible form-building features
- Paperform cons
Challenging to build highly advanced functionalities
Limited marketplace apps and connectors
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What is the pricing of Paperform?
Paperform Pricing Plans
Essentials
Number of Forms: Unlimited
Form Views / Month: 10,000
Submissions / Month: 1,000
Users: 1
Embedding: 5 Domains
Show more +
Pro
Includes features of Essentials plan, plus
Form Views / Month: Unlimited
Submissions / Month: 10,000
Embedding: 30 domains
Paperform Branding: Removable
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Agency
Includes features of Pro plan, plus
Submissions / Month: Unlimited
5 Users included (+$5/user/month)
Embedding: Unlimited
Number of Payment Accounts: Unlimited
Show more +
Paperform reviews and ratings
Buyer sentiment
Users generally praise Paperform for its ease of use, powerful features, and exceptional customer support, though some find advanced functionality challenging.
What buyers like
- Customer support
- Ease of use
- Feature flexibility
Common complaints
- Complex functionality difficulty
- Limited integrations
What users are saying
EN
Erik Neff
06/14/24
Delighted That I Switched From Typeform to Paperform
I switched from Typeform to Paperform because I needed more control over a contact form I had built. The switch has been terrific. Paperform is head ...
Read more
DR
Diego Ricardo Ortiz Gonzalez
06/11/24
Gabbi was very nice
Gabbi was very nice. Still, I hope my request is followed and eventually the feature I suggested can be implemented
DL
Defeng Lin
06/08/24
support is fast and proactive
support is fast and proactive, they will check the form for me and even provide good suggestions, which i may not have thought of. They showed empathy ...
Read more
GJ
George Just
06/03/24
Super easy to learn
Super easy to learn. Excellent support team. Very reasonable pricing.
D
Dylan
05/22/24
Great software and support!
A user friendly software with great customer support! The service they provide is exceptional and in the occasions you push the form to its full ...
Read more
V
Valentina
05/16/24
Wonderful customer support
Super wonderful customer support! Fast and efficient.
- See if Paperform fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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What are the features of Paperform?
360-degree feedback is a valuable software feature that allows organizations to gather feedback on an employee's performance from a variety…
App integrations refer to the process of connecting different software applications and systems together to share data and work seamlessly w…
Complex Forms is a software feature that allows users to create and customize forms with multiple sections and fields to gather important da…
Custom Survey URLs are a powerful tool used in software to create personalized and unique survey links for respondents. This feature allows…
Researchers can use data analysis tools to make sense of the information they have gathered. It gives them the ability to report findings an…
Drag and drop page building is at the core of the new Builder. Just drag and drop to place your content anywhere on your page, and adjust it…
Email Alerts are a powerful feature in most software applications that allows users to stay informed and updated on important events, tasks,…
Using email distribution lists, resource sharing, collaboration, research, and community engagement are all made easier. This strategy is co…
Embeddable survey refers to a software feature that allows users to easily embed survey forms on their websites, blogs, or apps. This featur…
Form sharing is a software feature that allows users to easily and securely share electronic forms with others. This feature has become incr…
Form templates are pre-designed documents or forms that can be customized and used as templates to create new forms. These templates come wi…
HIPAA Compliant software is designed to meet the regulations set forth by the Health Insurance Portability and Accountability Act (HIPAA) in…
Mobile surveys are a versatile software feature that is designed to simplify the process of gathering data and feedback from individuals on…
Multi-page forms, also known as multi-step forms, are a type of form that allows users to provide information in a series of steps rather th…
Multiple choice (MC), objective response (OR), or MCQ (Multiple Choice Question) is a type of accurate assessment in which respondents are r…
An online survey is a questionnaire that the target audience completes via the Internet. Most online surveys are built as Web forms with a d…
PDF (Portable Document Format) conversion is a software feature that allows users to convert various types of documents, such as text, image…
Payments are an essential feature in any software that deals with transactions or monetary activities. This feature allows users to make and…
Question branching is a powerful software feature that allows users to create a dynamic and personalized experience for their audience. It a…
Site Intercept Survey is a powerful tool that allows companies to gather valuable insights from website visitors in order to improve their o…
Skip Logic is a powerful feature that allows users to create a dynamic and personalized experience for their audience. It allows you to skip…
Support for audio, images, and video is a common feature found in many software applications. This feature allows users to seamlessly incorp…
Survey templates are pre-designed questionnaires that are used to gather information from a target audience. These templates are designed to…
Paperform security and data handling
Key compliance certifications and security features for IT and security teams evaluating Paperform.
Certifications
Security features
Developer & data
Alternatives to Paperform
Paperform Support Options
Frequently Asked Questions About Paperform
Common questions buyers ask before choosing Paperform.
Paperform is a Online Form Builder Software. Paperform offers App Integrations, Form Sharing, HIPAA Compliant, Form Templates, PDF Conversion and many more functionalities.
Paperform is a strong fit if: You want a user-friendly form builder with a short learning curve.; You need dynamic forms that can accept payments directly via PayPal.. Consider alternatives if: Your team requires highly advanced form functionalities or complex logic.; You depend on extensive third-party app integrations and automation workflows..
Buyers commonly note the following limitations of Paperform: Challenging to build highly advanced functionalities; Limited marketplace apps and connectors; No publicly available pricing information.
Some top alternatives to Paperform includes Cognito Forms, Formsite, Typeform, Google Forms and FormLink.
Paperform offers Free Trial, Subscription pricing models
The starting price of Paperform is $20/Month when Billed Yearly
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].