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Compare Helpwise vs SnapEngage vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Helpwise - Live Chat Software

Helpwise

(170)
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SnapEngage - Live Chat Software

SnapEngage

(138)
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Overview
Affiliate Disclosure

Description

Helpwise is a comprehensive business productivity software enabling organizations to effectively respond to customer queries in a timely manner. Easily collaborate with your remote ... Read More

SnapEngage is an advanced chat monitoring platform ideal for streamlining customer engagement and boosting sales through live chat. With its customizable workflows, it effortlessly captures ... Read More

Entry Level Pricing
  • Starts from $83.25 , Billed Yearly
  • Starts from $16
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.7/10

9.3/10

User Ratings

4.8

(145)

4.5

(156)
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Software Demo

Demo

Features

Total Features

8 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $83.25 , Billed Yearly
          • $16
          Pricing Plans

          • Free Forever

            Get Started

            • 1 Shared Mailbox

            • 5 Team Members

            • 1 Integration

            Show more +

          • Standard

            Get Started

            • 2 Shared Mailboxes (Add More: $49 per mailbox per month)

            • Unlimited Team Members

            • Standard Integrations

            Show more +

          • Premium

            Get Started

            • Unlimited shared mailbox

            • Unlimited team members

            • All integrations

          • Not Available
          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          4.8

          (based on 145 reviews)

          4.5

          (based on 156 reviews)
          Rating Distribution

          Excellent

          128

          Very Good

          34

          Good

          8

          Poor

          0

          Terible

          0

          Excellent

          90

          Very Good

          36

          Good

          11

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          No Expert ai Review available for the product

          SnapEngage stands out as a versatile and user-friendly live chat tool, highly praised for its proactive chat features that facilitate better customer engagement and increased revenue. The ease of ...Read more

          Pros and Cons

          • Easy to use with proactive chat for engaging customers and boosting revenue.

          • Comprehensive reports provide insights on visitor behavior and easy integration with Salesforce.

          • Customizable features for forms and pages, aiding communication with customers.

          • Efficient customer support team and useful stats summary for monitoring performance.

          • Issues with system integrations and outdated design can affect user experience.

          • Limits on chat disconnect time can be restrictive for ongoing conversations.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews
          Read reviews

          Integrations

          Integration with other apps
          Front
          Front

          4.6

          (1325 reviews)
          Zapier
          Zapier

          4.3

          (3331 reviews)

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          SnapEngage_customers_0

          SnapEngage_customers_0

          SnapEngage_customers_1

          SnapEngage_customers_1

          SnapEngage_customers_2

          SnapEngage_customers_2

          Media and Screenshots

          Screenshots
          Manage your account

          1 Screenshots

          Report large

          3 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

          Alternatives

          Alternatives
          ZoomInfo Chat - Live Chat Software
          ZoomInfo Chat
          LiveAgent - Help Desk Software
          LiveAgent

          4.7

          LiveChat - Live Chat Software
          LiveChat

          4.4

          ZoomInfo Chat - Live Chat Software
          ZoomInfo Chat
          LiveChat - Live Chat Software
          LiveChat

          4.4

          Crisp - Live Chat Software
          Crisp

          4.3

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Helpwise and SnapEngage offer a Free Trial.

          Helpwise is designed for Large Enterprises, Medium Business and Small Business.

          SnapEngage is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Helpwise Starts at $83.25/Month when Billed Yearly whereas for SnapEngage Starts at $16/User/Month.

          Some top alternatives to Helpwise includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, DeskMoz, LiveHelpNow, HelpOnClick, Zoho SalesIQ, Smartchat, ChatFlow247 and Freshchat.

          Some top alternatives to SnapEngage includes ZoomInfo Chat, LiveChat, Crisp, LiveEngage, Zendesk Chat, Zoho SalesIQ, Smartchat, ChatFlow247, Freshchat, Let's Connect and Tiledesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA