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Freshsales vs CloudLead vs ZoomInfo SalesOS vs ZoomInfo Comparison

Last updated:

Freshsales

4.7(508 reviews)

Starting at $9 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an easy online application. The USP…

CloudLead

4.8(32 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

CloudLead is an easy-to-use sales intelligence software, which helps sales reps close deals faster by automating the prospecting process. It can connect to any CRM / email service provider using out of the box connectors…

ZoomInfo SalesOS

4.7(25 reviews)

Starting at Contact for pricing

  • Free Trial
  • Medium Business
  • Enterprise

ZoomInfo SalesOS is the perfect B2B sales solution for today's market. It provides sales teams with access to the largest, freshest database of company and contact intel, with tools to help progress sales progression. Em…

ZoomInfo

4.5(2,202 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

ZoomInfo is a powerful software solution that helps grow your business. With its unified system of data, insights, and integrations, it provides complete visibility into your target market and ideal buyers. It uses compr…

CloudLead leads on user satisfaction with a 4.8-star rating across 32 reviews.

Freshsales vs CloudLead vs ZoomInfo SalesOS vs ZoomInfo — at a glance

FeatureFreshsalesCloudLeadZoomInfo SalesOSZoomInfo
Rating4.7 / 54.8 / 54.7 / 54.5 / 5
Reviews50832252,202
Starting price$9 /user/monthContact for pricingContact for pricingContact for pricing
Free trial Yes Yes Yes Yes
Free version No No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessMedium Business, EnterpriseLarge Enterprises, Medium Business, Small Business
CategoryCRM SoftwareSales Intelligence SoftwareSales Intelligence SoftwareSales Intelligence Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android
APIAvailableAvailable
Support modes24/7 (Live rep), Business HoursOnlineBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2SOC 2
Data residencyGlobalUSUSUS

Key differences between Freshsales and CloudLead

  • Pricing: Freshsales starts at $9 /user/month. CloudLead pricing is not publicly listed.
  • Target audience: Freshsales is built for Freelancers / Consultants and Large Enterprises, while CloudLead targets Large Enterprises and Medium Business.
  • User satisfaction: CloudLead scores higher with a 4.8-star average.
  • Deployment: Freshsales supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; CloudLead supports SaaS/Web/Cloud.

Compare Freshsales vs CloudLead vs ZoomInfo SalesOS vs ZoomInfo — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Freshsales - CRM Software
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CloudLead - Sales Intelligence Software
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Freshsales, CloudLead, ZoomInfo SalesOS vs ZoomInfo: Biggest differences

Start here before you go deeper into features.

Freshsales

Best for mid-sized sales teams needing intuitive CRM with strong automation.

Choose if
  • You want a user-friendly CRM that requires minimal technical expertise.
  • Your sales team benefits from integrated communication tools like email and calls.
  • You need intelligent lead scoring to prioritize high-potential prospects efficiently.
Consider alternatives if
  • Your company requires advanced web form automation capabilities.
  • You depend heavily on highly customizable, graphical reporting features.

CloudLead

Best for automating sales prospecting with seamless CRM integration and advanced analytics.

Choose if
  • You need to accelerate deal closure through automated prospecting workflows.
  • Your sales team uses major CRMs or email platforms requiring easy integration.
  • You want enterprise-grade sales intelligence reports with advanced analytics insights.
Consider alternatives if
  • Your company lacks an existing CRM or email service provider.
  • You require highly customized or niche sales intelligence features.

ZoomInfo SalesOS

Best for

Medium Business, Enterprise

ZoomInfo

Best for

Large Enterprises, Medium Business, Small Business

Freshsales: Best for mid-sized sales teams needing intuitive CRM with strong automation. CloudLead: Best for automating sales prospecting with seamless CRM integration and advanced analytics.

Description

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an ... Read More about Freshsales

CloudLead is an easy-to-use sales intelligence software, which helps sales reps close deals faster by automating the prospecting process. It can connect to any CRM / email service provider ... Read More about CloudLead

ZoomInfo SalesOS is the perfect B2B sales solution for today's market. It provides sales teams with access to the largest, freshest database of company and contact intel, with tools to help ... Read More about ZoomInfo SalesOS

ZoomInfo is a powerful software solution that helps grow your business. With its unified system of data, insights, and integrations, it provides complete visibility into your target market ... Read More about ZoomInfo

Entry Level Pricing

  • Starts from $9 , yearly
  • Not Available
  • Not Available
  • Not Available

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

9.3/10

Not Available

Not Available

Not Available

User Ratings

Based on verified Spotsaas reviews

4.69

(508)

4.81

(32)

4.72

(25)

4.55

(2202)

Best Company Size

11-50 employees51-500 employees
51-500 employees500+ employees
50 to 5,000 employees
1-5,000 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Freshsales

  • Simplified Sales Processes: Freshsales simplifies your sales workflow, letting teams track leads, manage customer interactions, and close deals faster. You'll appreciate how easy it is to work through the sales pipeline, so nothing slips through the cracks.
  • Intelligent Lead Scoring: With Freshsales, you can prioritize your leads based on their engagement and likelihood to convert. This feature allows you and your team to focus efforts where they matter most, driving efficiency and improving conversion rates.
  • Built-in Communication Tools: Freshsales integrates email, phone calls, and chat features directly into the platform. This means you can engage with prospects without switching between tools—saving time for you and your team.

ZoomInfo SalesOS

  • Lead Generation: ZoomInfo SalesOS lets you uncover high-quality leads through its database of millions of contacts and companies, making your outreach more targeted and efficient.
  • Data Enrichment: You can enrich your existing CRM data easily. SalesOS integrates with your current systems to provide real-time updates and insights, keeping your team informed with accurate information.
  • Advanced Search Filters: The platform’s advanced search capabilities allow you to drill down into specific demographics, industries, and company sizes. This means that when you’re strategizing your next campaign, you can confidently target the right audience.

ZoomInfo

  • Data Access: ZoomInfo gives your teams access to an extensive database of business contacts and company information, letting them make informed decisions and improve their outreach efforts.
  • Lead Generation: Your sales team can identify high-quality leads using ZoomInfo's search capabilities. Filter prospects by specific criteria to focus on the most promising opportunities.
  • Easy Integration: ZoomInfo integrates smoothly with popular CRM platforms like Salesforce and HubSpot. This means you can simplify your workflows and keep your data synchronized without any hassle.
Best fit

Best fit

Freshsales

  • 11 to 500 employees
  • Sales Automation, SaaS, Martech, Fintech, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators

ZoomInfo SalesOS

  • 50 to 5,000 employees
  • Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators

ZoomInfo

  • 1-5,000 employees
  • Martech, Revtech, Fintech, Sales Automation, SaaS, Consulting
  • Sales Managers, Account Executives, Business Development Representatives, CRM Administrators
Watchouts

Reasons buyers look elsewhere

Freshsales

  • Users might consider alternatives to Freshsales due to specific needs or preferences that may not be fully addressed by the platform.
  • Some businesses may require more advanced automation features or customization options that Freshsales does not offer, prompting them to explore alternatives.
  • Companies with budget constraints may seek more cost-effective CRM solutions that provide similar functionalities at a lower price point than Freshsales.

CloudLead

No alternatives guidance available yet.

ZoomInfo SalesOS

  • Pricing exceeds budgets for startups and small businesses under 50 employees — competitors like HubSpot and Pipedrive offer lower entry points
  • Interface requires training for new users — teams switching from Salesforce or simpler CRMs often cite learning curve as a barrier
  • Data residency requirements in EU or APAC regions may conflict with ZoomInfo's data centers — compliance-focused enterprises choose Salesforce or Microsoft Dynamics instead

ZoomInfo

  • Pricing is higher than competitors like Hunter.io or RocketReach, which offer similar B2B contact data at 40-60% lower cost for teams under 50 people
  • Missing vertical-specific data fields that industry-focused tools like Apollo.io or Clearbit provide for healthcare, fintech, or manufacturing buyers
  • Interface requires more clicks to find contacts than competitors; users switching to Hunter.io or Seamless.ai report faster prospecting workflows

Software Demo

Demo

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How do Freshsales, CloudLead, ZoomInfo SalesOS and ZoomInfo Compare on Features?

Total Features

10 Features

5 Features

5 Features

5 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

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Get Quote

Compare Freshsales, CloudLead, ZoomInfo SalesOS and ZoomInfo on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $9 , yearly
          • Not Available
          • Not Available
          • Not Available

          Pricing Plans

          • Growth

            $11

            /user/month

            • Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels

            • Kanban View for Contacts, Accounts, and Deals

            • Contact Lifecycle Stages

            Show more +

          • Pro

            $39

            /user/month

            • Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance

            • Everything in Growth, plus

            • Contact Scoring by Freddy AI

            Show more +

          • Enterprise

            $71

            /user/month

            • Designed for mid to large-sized businesses needing advanced customization and governance capabilities

            • Everything in Pro, plus

            • Field-level Permissions

            Show more +

          • Not Available
          • Not Available
          • Not Available

          Pricing Page

          Freshsales pricing
          CloudLead pricing
          ZoomInfo SalesOS pricingZoomInfo pricing

          Freshsales, CloudLead, ZoomInfo SalesOS vs ZoomInfo: Other Details

          Organization Types supported

          • Medium Business
          • Small Business
          • Large Enterprises
          • Individuals
          • Freelancers
          • Medium Business
          • Small Business
          • Large Enterprises
          • Individuals
          • Freelancers
          • Medium Business
          • Small Business
          • Large Enterprises
          • Individuals
          • Freelancers
          • Medium Business
          • Small Business
          • Large Enterprises
          • Individuals
          • Freelancers

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Not Available
          • Not Available
          • Available
          Get help choosing
          Get help choosing

          Freshsales, CloudLead, ZoomInfo SalesOS vs ZoomInfo Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes

          HIPAA

          ✗ No
          ✗ No

          GDPR

          ✓ Yes

          Single Sign-On (SSO)

          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes

          Data Encryption

          ✓ Yes

          Audit Logs

          ✓ Yes

          Data Residency

          🌐 Global
          🇺🇸 US

          Freshsales vs CloudLead vs ZoomInfo SalesOS User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          447

          73

          6

          2

          5

          30

          2

          0

          0

          0

          23

          1

          0

          1

          0

          1870

          480

          47

          22

          71

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Overall positive sentiment highlights ease of use, strong customer support, and effective sales process automation, tempered by occasional performance issues and feature limitations.

          What buyers like

          • Ease of use
          • Customer support
          • Automation capabilities

          Common complaints

          • System performance issues
          • Limited advanced features

          Buyer sentiment

          Buyers generally express high satisfaction with CloudLead's ease of use and integration capabilities, praising its impact on accelerating sales prospecting.

          What buyers like

          • Ease of use
          • Integration with CRM and email platforms
          • Automation of prospecting

          Common complaints

          • Pricing transparency
          • Limited customization options

          Buyer sentiment

          Buyer sentiment is very strong across 25 reviews, with consistently positive feedback.

          What buyers like

          • Largest B2B database
          • Real-time insights
          • Critical purchasing intent data

          Common complaints

          • Can be expensive
          • Data overload for new users
          • Requires training for effective use

          Buyer sentiment

          Buyer sentiment is very strong across 2490 reviews, with consistently positive feedback.

          What buyers like

          • Reviewers value the large, accurate database of company and contact information.
          • Direct contact details including phone numbers and cell numbers save considerable prospecting time.
          • Intent data signals help users prioritize and target the right buyers.

          Common complaints

          • Pricing is higher than competitors like Hunter.io or RocketReach, which offer similar B2B contact data at 40-60% lower cost for teams under 50 people
          • Missing vertical-specific data fields that industry-focused tools like Apollo.io or Clearbit provide for healthcare, fintech, or manufacturing buyers
          • Interface requires more clicks to find contacts than competitors; users switching to Hunter.io or Seamless.ai report faster prospecting workflows

          Pros and Cons

          • Intuitive and user-friendly interface suitable for varying technical expertise

          • Excellent customer support with quick responsiveness and dedicated onboarding

          • Highly customizable features and automation options that streamline workflows

          • Occasional system lags and delays in report generation or real-time data updates

          • Limited features in areas like web form automation and graphical reports

          • Easy integration with major CRMs and email platforms

          • Automates prospecting to accelerate deal closure

          • Advanced analytics providing enterprise-grade sales intelligence

          • Lack of publicly available pricing information

          • Limited details on customization options

          • **Enhanced Lead Generation**: With ZoomInfo SalesOS, you’ll uncover high-quality leads through its robust database. Imagine having access to millions of contacts and companies, making your outreach more targeted and efficient.

          • **Data Enrichment**: You can enrich your existing CRM data seamlessly. By integrating with your current systems, SalesOS provides real-time updates and insights, ensuring your team always has the most accurate information at their fingertips.

          • **Advanced Search Filters**: The platform’s advanced search capabilities allow you to drill down into specific demographics, industries, and company sizes. This means that when you’re strategizing your next campaign, you can confidently target the right audience.

          • Potentially high costs

          • Complexity of data management

          • **Comprehensive Data Access**: With ZoomInfo, you gain access to an extensive database of business contacts and company information, empowering your teams to make informed decisions and enhance their outreach efforts.

          • **Enhanced Lead Generation**: Imagine your sales team effortlessly identifying high-quality leads. ZoomInfo’s advanced search capabilities allow users to filter prospects based on specific criteria, ensuring they focus on the most promising opportunities.

          • **Seamless Integration**: ZoomInfo integrates smoothly with popular CRM platforms like Salesforce and HubSpot. This means you can streamline your workflows and keep your data synchronized without any hassle.

          • Pricing is higher than competitors like Hunter.io or RocketReach, which offer similar B2B contact data at 40-60% lower cost for teams under 50 people

          • Missing vertical-specific data fields that industry-focused tools like Apollo.io or Clearbit provide for healthcare, fintech, or manufacturing buyers

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Used Freshsales, CloudLead, ZoomInfo SalesOS, or ZoomInfo? Tell buyers what actually differs.

          Freshsales, CloudLead, ZoomInfo SalesOS and ZoomInfo Customers

          Customers

          Dunzo

          Dunzo

          Dyson

          Dyson

          Grabyo

          Grabyo

          evans

          evans

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots

          Email Metrics screenshot

          35 Screenshots

          No screenshots available.

          Videos

          video-0

          3 Videos

          video-0

          1 Videos

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Freshsales or CloudLead?
          CloudLead edges out the other on user ratings (4.8 vs 4.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do Freshsales and CloudLead offer a free trial?
          Yes, both Freshsales and CloudLead offer a free trial.
          What is the starting price of Freshsales vs CloudLead?
          Freshsales starts at $9 /user/month. CloudLead starts at Contact for pricing.
          What are the top alternatives to Freshsales?
          Top alternatives to Freshsales include Bigin by Zoho CRM, Creatio CRM, Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot CRM, Freshworks 360.
          What are the top alternatives to CloudLead?
          Top alternatives to CloudLead include ZoomInfo SalesOS, ZoomInfo, LinkedIn Sales Navigator, Zint, SalesIntelligent.