Follow Up Boss vs Tripleseat vs Bigin by Zoho CRM vs Creatio CRM Comparison

Last updated: May 22, 2026

Follow Up Boss

4.4(66 reviews)

Starting at $57 /User/Month

Free Trial
Medium Business
Small Business

Follow Up Boss allows you to create follow-up rules for leads, tracks multiple sales opportunities and deals simultaneously. It has a built in contact management system that helps the user maintain proper records and m…

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Tripleseat

4.5(300 reviews)

Starting at Contact for pricing

Medium Business
Small Business

Tripleseat is a web-based platform that helps restaurants, hotels, and unique venues to increase their sales and automate the booking process. The solution simplifies contact management with CRM tools, customizable forms…

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Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

Free Trial
Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

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Creatio CRM

Starting at $40 /user/month

Large Enterprises
Medium Business

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…

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Tripleseat leads on user satisfaction with a 4.5-star rating across 300 reviews.

Follow Up Boss vs Tripleseat vs Bigin by Zoho CRM vs Creatio CRM — at a glance

Feature	Follow Up Boss	Tripleseat	Bigin by Zoho CRM	Creatio CRM
Rating	4.4 / 5	4.5 / 5	4.6 / 5	—
Reviews	66	300	243	—
Starting price	$57 /User/Month	Contact for pricing	$7 /User/Month	$40 /user/month
Free trial	Yes	No	Yes	No
Free version	No	No	No	No
Best for	Medium Business, Small Business	Medium Business, Small Business	Small Business	Large Enterprises, Medium Business
Category	CRM Software	CRM Software	CRM Software	CRM Software
Integrations	—	—	—	5+ apps
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows
API	Available	Available	Available	Available
Support modes	Business Hours, Online	Business Hours, Online	Business Hours, Online	Online
Certifications	SOC 2	SOC 2	—	SOC 2, HIPAA, GDPR, ISO 27001
Data residency	US	US	Global	United States, United Kingdom, Australia, European Union

Key differences between Follow Up Boss and Tripleseat

Pricing: Follow Up Boss starts at $57 /User/Month. Tripleseat pricing is not publicly listed.
Free trial: Follow Up Boss offers a free trial; Tripleseat does not.
User satisfaction: Tripleseat scores higher with a 4.5-star average.
Deployment: Follow Up Boss supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Tripleseat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Follow Up Boss vs Tripleseat vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Follow Up Boss (96) Talk to an expert Talk to an expert	Tripleseat (330) Talk to an expert Talk to an expert

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Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Follow Up Boss

Best for

Medium Business, Small Business

Tripleseat

Best for

Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Creatio CRM

Best for

Large Enterprises, Medium Business

Follow Up Boss typically suits Medium Business and Small Business. Tripleseat tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	Follow Up Boss allows you to create follow-up rules for leads, tracks multiple sales opportunities and deals simultaneously. It has a built in contact management system that helps the ... Read More about Follow Up Boss	Tripleseat is a web-based platform that helps restaurants, hotels, and unique venues to increase their sales and automate the booking process. The solution simplifies contact management ... Read More about Tripleseat	Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM	Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM
Entry Level Pricing	Starts from $57 , Billed Yearly	Not Available	Starts from $7 , Billed Yearly	Starts from $40 , Billed Yearly
Free Trial Availability	Get Free Trial	No free trial	Get Free Trial	No free trial
SpotScore What's this? ↗	8.8/10	8.2/10	9.0/10	Not Available
User Ratings Based on verified Spotsaas reviews	4.42 (66)	4.53 (300)	4.6 (243)
Best Company Size	—	—	—	50–10,000+ employees
	Get pricing help	Get pricing help	Visit website	Visit website

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Follow Up Boss

No key benefits available yet.

Tripleseat

No key benefits available yet.

Bigin by Zoho CRM

No key benefits available yet.

Creatio CRM

Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.

Best fit

Follow Up Boss

No best-fit guidance available yet.

Tripleseat

No best-fit guidance available yet.

Bigin by Zoho CRM

No best-fit guidance available yet.

Creatio CRM

50–10,000+ employees
Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO

Watchouts

Reasons buyers look elsewhere

Follow Up Boss

No alternatives guidance available yet.

Tripleseat

No alternatives guidance available yet.

Bigin by Zoho CRM

No alternatives guidance available yet.

Creatio CRM

While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.

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How do Follow Up Boss, Tripleseat, Bigin by Zoho CRM and Creatio CRM Compare on Features?

Total Features	7 Features	5 Features	10 Features	78 Features
Unique Features	No unique features	No unique features	No unique features	No unique features
	Get Quote	Get Quote	Visit website	Visit website

Compare Follow Up Boss, Tripleseat, Bigin by Zoho CRM and Creatio CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$57 , Billed Yearly	Not Available	$7 , Billed Yearly	$40 , Billed Yearly
Pricing Plans	Grow Get Started Unlimited leads & contacts Automatic lead follow up Drip & batch emailing Show more + Pro Get Started Includes features of Grow plan, plus Phone number & Dialer for all users Call reporting & recording Show more + Platform Get Started Includes features of Pro plan, plus Teams within teams White-glove onboarding & CRM migration Show more +	Not Available	Free Get Started Single Pipeline 500 Records Instant Workflows (3) Show more + Express Get Started Includes features of Free plan, plus Team Pipelines (3) 50,000 Records Show more + Premier Get Started Includes features of Express Edition plan. plus Team Pipelines (5) 100,000 Records Show more +	Growth $40 /user/month Get Started Provide automation to SMB clients No-code user interface designer No-code workflow designers Show more + Enterprise $75 /user/month Get Started Enable full-scale automation for corporate and enterprise needs No-code user interface designer No-code workflow designers Show more + Unlimited Custom /user/month Get Started Access the full platform, all CRM products, and AI with no per-user limits
Pricing Page		Pricing information not available
	View detailed pricing	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available	Available
	Get help choosing	Get help choosing	Visit Website	Visit Website

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	✓ Yes	✓ Yes
HIPAA	✗ No	✗ No
GDPR	—	—
ISO 27001	—	—
Data Encryption	—	✓ Yes
Data Residency	🇺🇸 US	🇺🇸 US

Follow Up Boss vs Tripleseat vs Bigin by Zoho CRM User Reviews & Rating Comparison

User Ratings	4.42 (based on 66 reviews)	4.53 (based on 300 reviews)	4.6 (based on 243 reviews)	No reviews available for the product
Rating Distribution	80 7 2 2 5	229 80 21 0 0	204 66 7 1 1	No reviews available for this product
Spotsaas Editor’s POV generated by AI	Buyer sentiment Buyer sentiment is positive across 96 reviews, with strong overall satisfaction. What buyers like Automation and customizations reduce repetitive tasks for agents. Interface is accessible even for users with limited technical skills. Lead tracking and management features include smart lists and task automation. Common complaints Steep learning curve for new users, particularly when exploring more advanced features and customizations. Missing features like automated social media post scheduling, video email support, and transaction management. Challenges in the import process; some users reported issues with onboarding and unclear documentation.	Buyer sentiment Buyer sentiment is very strong across 330 reviews, with consistently positive feedback. What buyers like User-friendly interface that simplifies event management tasks, even for non-technical users. Reduces administrative workload through automation, enabling efficient organization of events, client communication, and tracking. Integrated tools like lead management, reporting, proposals, contracts, and invoices in one cohesive platform. Common complaints Email communication issues, with messages sometimes landing in spam or being confusing for clients. Limited customization or problematic features, such as saving contacts across accounts and data-driven reporting capabilities. Complexities in less-used features like building templates, BEOs (Banquet Event Orders), and some menu items being non-intuitive to navigate.	Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like Simple design with a short learning curve — accessible for non-technical users. Pricing targets startups and small businesses with core CRM features at low cost. Pipeline management and workflow automation reduce manual steps in sales processes. Common complaints Limited integrations with social media apps and LinkedIn or Facebook ad platforms. Lacks advanced features needed by larger enterprises or complex workflows. Customer support availability is inconsistent, affecting issue resolution during critical moments.	What buyers like Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow. Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations. Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams. Common complaints Initial implementation often needs careful planning to fully align processes with business requirements. Advanced workflow design and configuration may require time and training for new users.
Pros and Cons	Effective lead follow-up capabilities Easy to use and access Strong contact management features Limited advanced features for larger teams Basic interface may not appeal to all users	Automates the booking process for efficiency. Comprehensive contact management enhances organization. PCI compliance ensures secure transactions. Limited to hospitality applications. Complexity may deter new users.	Real-time updates keep teams informed. Integration with email and calendar enhances productivity. User-friendly interface simplifies navigation. Customization options may not meet all needs. New users may find the interface complex.	Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow. Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations. Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams. Initial implementation often needs careful planning to fully align processes with business requirements. Advanced workflow design and configuration may require time and training for new users.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.	No Integration information available.	Facebook Ads Quickbooks Microsoft 365

List of Customers

Customers	Robert Slack DLP Reality The Agency Texas	Spin Tao Group Hospitality Bouchon	Antech Microsystem Pvt.Ltd Investacc Hire	Nasdaq Colgate-Palmolive ENT Credit Union

Media and Screenshots

Screenshots	9 Screenshots	No screenshots available.
Videos	3 Videos	1 Videos

Alternatives

Alternatives	Bigin by Zoho CRM 4.6 Creatio CRM HubSpot CRM 4.36	Bigin by Zoho CRM 4.6 Creatio CRM Planning Pod 4.14	Creatio CRM ClickUp 4.87 Zoho CRM 4.14	Bigin by Zoho CRM 4.6 Initiative CRM Kylas 4.83

Frequently asked questions

Which is better, Follow Up Boss or Tripleseat?: Tripleseat edges out the other on user ratings (4.5 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Follow Up Boss and Tripleseat offer a free trial?: Follow Up Boss offers a free trial. Tripleseat does not.
What is the starting price of Follow Up Boss vs Tripleseat?: Follow Up Boss starts at $57 /User/Month. Tripleseat starts at Contact for pricing.
What are the top alternatives to Follow Up Boss?: Top alternatives to Follow Up Boss include Bigin by Zoho CRM, Creatio CRM, HubSpot CRM, Indydesk Sales, noCRM.io.
What are the top alternatives to Tripleseat?: Top alternatives to Tripleseat include Bigin by Zoho CRM, Creatio CRM, Planning Pod, SimpleCRM, CRM.me.

Follow Up Boss vs Tripleseat vs Bigin by Zoho CRM vs Creatio CRM Comparison

Follow Up Boss

Tripleseat

Bigin by Zoho CRM

Creatio CRM

Follow Up Boss vs Tripleseat vs Bigin by Zoho CRM vs Creatio CRM — at a glance

Key differences between Follow Up Boss and Tripleseat

Compare Follow Up Boss vs Tripleseat vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.

Follow Up Boss

Tripleseat

Download this Follow Up Boss vs Tripleseat vs Bigin by Zoho CRM vs Creatio CRM comparison

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

SpotScore

User Ratings

Best Company Size

Where each option fits best

Key strengths

Best fit

Reasons buyers look elsewhere

Software Demo

Demo

Get shortlist help from a software advisor

How big is your team?

How do Follow Up Boss, Tripleseat, Bigin by Zoho CRM and Creatio CRM Compare on Features?

Compare Follow Up Boss, Tripleseat, Bigin by Zoho CRM and Creatio CRM on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Follow Up Boss vs Tripleseat vs Bigin by Zoho CRM User Reviews & Rating Comparison

Integrations

Integration with other apps

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Related Blogs and Articles for Crm Software

Frequently asked questions