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8.8

SpotScore

Follow Up Boss - CRM Software

Follow Up Boss Reviews in July 2026: User Ratings, Pros & Cons

Effortlessly follow up and close more deals.

4.4

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Starts from $57 / User / Month when Billed Yearly

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Follow Up Boss Reviews & Ratings

4.4

Very Good

Based on 88 ratings & 96 reviews

Are you using Follow Up Boss?

Rating Distribution

Excellent

(80)

Very Good

(7)

Good

(2)

Poor

(2)

Terrible

(5)

Spotsaas Editor’s POV

Follow Up Boss is built for real estate teams that need lead tracking, task automation, and team accountability in a single platform. The core strength is smart lists and workflow customization—you can automate follow-up sequences and flag leads by status without manual intervention. Support includes video tutorials and a community forum of active agents. Before ...Read more

Follow Up Boss pros and cons

  • Automation and customizations reduce repetitive tasks for agents.

  • Interface is accessible even for users with limited technical skills.

  • Lead tracking and management features include smart lists and task automation.

  • Customer support includes responsive teams, video tutorials, and an active community forum.

  • Steep learning curve for new users, particularly when exploring more advanced features and customizations.

  • Missing features like automated social media post scheduling, video email support, and transaction management.

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Showing 1-10 out of 96

KM

Katrina M

11/29/23

2.5 out of 5

"moving from follow up boss"

What do you like best about Follow Up Boss? really good systems for real estate teams. the way communication happens and trackig through the phones is efficient What do you dislike about Follow Up Boss? zillow aquisition (they are in the business of aquiring data) What problems is Follow Up Boss solving and how is that benefiting you? they offer really great support and also are always refining systems making them better

C

Christopher

09/28/23

5 out of 5

"Game changer for coaching my teams"

What do you like best about Follow Up Boss? I like the visibility of results and automations What do you dislike about Follow Up Boss? Initially a little hard for agents to adopt from Boomtown What problems is Follow Up Boss solving and how is that benefiting you? Tracking

DR

Danielle R

09/28/23

5 out of 5

"Don't pick any other"

What do you like best about Follow Up Boss? This is the most comprehensive platform for a CRM. What do you dislike about Follow Up Boss? Really really there is nothing... nothing else to say What problems is Follow Up Boss solving and how is that benefiting you? Delayed text.

CS

Charlotte S

09/27/23

5 out of 5

"Follow up boss makes even the most confusing tasks easy"

What do you like best about Follow Up Boss? I LOVE the automations, which makes all of our communications processes so much easier. What do you dislike about Follow Up Boss? I wish text messages could be added to action plans, we use texting Betty but it being integrated into the website would be so much easier. What problems is Follow Up Boss solving and how is that benefiting you? It is solving the problem of agents not talking to clients or communicating with our administrative team.

NG

Nicole G

09/27/23

5 out of 5

"Team Leader - Realtor"

What do you like best about Follow Up Boss? My FUB app! I love it it's in my bottom tray. I absolutely love my hot sheets and all then data at my fingertips! Easy to use ! What do you dislike about Follow Up Boss? I wish that FUB provided leads and can clone me 😂 What problems is Follow Up Boss solving and how is that benefiting you? Keeps me in front of my clients

TS

Tricia S

09/27/23

5 out of 5

"The FUB Community levels up every aspect of your business!"

What do you like best about Follow Up Boss? It's user friendly but if you have questions support is super responsive by phone or email. Also, assigned an account manager. One of my favorite things they do is video examples step by step from my account. The smart lists are a no brainer for efficiency snd most of all the community is incredible. Top producer are in there ready to share their processes and moderators will even @ mention the best person to help you. What do you dislike about ...

Read more

HS

Hosana S

09/27/23

5 out of 5

"Very informative and helpful"

What do you like best about Follow Up Boss? Automation of the product and make it easier in working What do you dislike about Follow Up Boss? None, I love Hailey is my favorite at the booth What problems is Follow Up Boss solving and how is that benefiting you? I am new so just start it

MR

Martin R

09/27/23

5 out of 5

"Just perfectCRM with great support team"

What do you like best about Follow Up Boss? ease to use for every body. Even no tech people. What do you dislike about Follow Up Boss? Nothing really. Just a little work to organise it. What problems is Follow Up Boss solving and how is that benefiting you? Keep understanding where are my contacts

IY

Ivan Y

09/27/23

5 out of 5

"Good platform"

What do you like best about Follow Up Boss? The data base is very good and it allows us to filter people What do you dislike about Follow Up Boss? The interface isn't the best at times for daily use What problems is Follow Up Boss solving and how is that benefiting you? Its solving our daily data base problems

SO

Sonia O

09/26/23

5 out of 5

"Amazing! Game changing!"

What do you like best about Follow Up Boss? Automation, all integration, Smart lists What do you dislike about Follow Up Boss? Learning curves other than that nothing. What problems is Follow Up Boss solving and how is that benefiting you? Nothing

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].