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8.1

Spot Score

VipeCloud - CRM Software

VipeCloud Review: Is It The Right CRM Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Trial Available

SOC 2
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Starts from $20 / Month when Billed Yearly

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What is VipeCloud?

VipeCloud is one of the best cloud-based customer relationship management (CRM) software available in the market. It offers Simple and Effective Customer Engagement Solution that automates your lead generation, customer relation management, and sales performance management.

Pricing

  • Starts from $20 / Month when Billed Yearly

  • Free Trial available

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

VipeCloud Software Demo

VipeCloud was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider VipeCloud

Team types
Large Enterprises, Medium Business

Why teams choose VipeCloud

  • Strong automation capabilities for lead management

  • Cloud-based for easy access

  • Effective tools for customer engagement

Is VipeCloud right for you?

What buyers should know before shortlisting VipeCloud

VipeCloud has become an impressive contender in the CRM and sales automation space, consistently praised by users for its versatility, reliability, and customer-centric approach. Its standout features include seamless Gmail and Outlook integration, robust email automation capabilities, and the ability to manage complex sales, marketing, and communication workflows from a single platform.

Many users noted how it streamlines operations by combining multiple tools traditionally spread across various platforms, providing significant cost savings and efficiency improvements. The ability to track email engagement, integrate video messaging, and leverage real-time email analytics has empowered businesses to maximize their outreach and enhance customer interactions.

Moreover, VipeCloud's customer support consistently exceeds expectations, with quick turnaround times and a genuine willingness to adapt and customize features based on user needs. While the platform is highly functional, some reviewers pointed out that its user interface could benefit from a more modern refresh, and certain organizational features, like contact categorization, could be more intuitive.

Additionally, pricing might feel slightly steep for users in price-sensitive markets. However, VipeCloud’s consistent delivery of new features and focus on functionality over aesthetics make it a compelling choice for businesses seeking an all-in-one growth stack.

Pros and cons

VipeCloud pros and cons

  • VipeCloud pros
  • Strong automation capabilities for lead management

  • Cloud-based for easy access

  • Effective tools for customer engagement

  • VipeCloud cons
  • Potentially high cost for small businesses

  • May require training for full utilization

4.8/5 rating
30 verified reviews
Free trial available

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Start your free trial — no credit card required.

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See how it stacks up

Compare VipeCloud side-by-side with top CRM Software alternatives.

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VipeCloud reviews and ratings

Buyer sentiment

Buyer sentiment is very strong across 30 reviews, with consistently positive feedback.

What buyers like

  • Excellent customer support, with quick responses and a personalized approach to solving user issues.
  • Simplifies email marketing by offering mass email campaigns, drip campaigns, and robust email tracking.
  • Integrates seamlessly with popular platforms like Gmail and Outlook, enhancing productivity for sales teams.

Common complaints

  • The user interface lacks modern aesthetics and could benefit from a visual refresh.
  • Limited availability of pre-designed email templates and an HTML editor restricts design flexibility.
  • Some users experience loading delays, particularly with videos and web pages.

4.8

Excellent

Based on 30 ratings & 30 reviews

Rating Distribution

Excellent

(27)

Very Good

(3)

Good

(0)

Poor

(0)

Poor

(0)

What users are saying

CH

Caye H

04/21/20

5 out of 5

Overwhelmingly Positive

DS

Deepak S

03/05/20

5 out of 5

a Simple but Comprehensive CRM cum personalized Bulk Email Solution integrated with Gmail Account

What do you like best? I have liked its personalized Email Blaster very well as it is very fast and gives the complete feedback as for when the ...

Read more

AR

Angela R

06/18/19

5 out of 5

Could not be more impressed with VipeCloud

What do you like best? After using another similar email system, I could not be more impressed with the team at Vipecloud. The FAST response time ...

Read more

AI

Administrator in Marketing and Advertising

09/14/18

5 out of 5

We evaluated the entire marketing CRM marketplace and Vipecloud was the clear winner!

What do you like best? We are a brand new company that deals with large quantities of contacts and needs robust email automation. We quickly ...

Read more

SE

Shawn E

06/20/18

5 out of 5

The Intersection between Sales Automation and Marketing Automation

What do you like best? Overall capabilities are impressive placing VipeCloud right in the middle of sales automation and marketing automation. ...

Read more

AI

Agency in Marketing and Advertising

06/16/18

5 out of 5

Great Experience so far

What do you like best? Very versitile software. Not only can I send some pretty sweet cold video emails, but there is a whole CRM to back ...

Read more

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What are the features of VipeCloud?

20%

Feature coverage

5 of 25 tracked features

Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…

Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…

Lead scoring is a sales and marketing tool for determining the sales readiness of leads. You score leads based on their level of interest in…

Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…

Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…

Security & Compliance

VipeCloud security and data handling

Key compliance certifications and security features for IT and security teams evaluating VipeCloud.

Certifications

SOC 2✓ Certified
HIPAA✗ Not certified

Developer & data

Data residency
🇺🇸

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Help & Contact

VipeCloud Support Options

Customer ServiceBusiness HoursOnline
LocationPalo Alto, California

Connect with VipeCloud

Frequently Asked Questions About VipeCloud

Common questions buyers ask before choosing VipeCloud.

VipeCloud is a CRM Software. VipeCloud offers List Management, Customer Support, Marketing Automation, Lead Scoring and many more functionalities.

Buyers commonly note the following limitations of VipeCloud: Potentially high cost for small businesses; May require training for full utilization; Limited customization may hinder some users.

Some top alternatives to VipeCloud includes Bigin by Zoho CRM, ClickUp, Zoho CRM, Thryv and CRM.io by 500apps.

VipeCloud offers Free Trial, Subscription, Quotation Based pricing models

We don't have information regarding integrations of the VipeCloud as of now.

The starting price of VipeCloud is $20/Month when Billed Yearly

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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