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8.1

SpotScore

VipeCloud - CRM Software

VipeCloud Review: Is It The Right CRM Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

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Starts from $20 / Month when Billed Yearly

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What is VipeCloud?

VipeCloud is a CRM and email automation platform for small to mid-sized sales and marketing teams that primarily work out of Gmail or Outlook. It combines pipeline management, multi-touch email sequences, video messaging, and engagement tracking in one platform, replacing the need for separate CRM and email marketing tools. Its depth of email integration is a practical differentiator for teams whose outbound process is built around inbox-centric outreach.

Pricing

  • Starts from $20 / Month when Billed Yearly

  • Free Trial available

Best For

Suited for small teams, SMBs, and enterprise

Security & Compliance

SOC 2
  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

VipeCloud Software Demo

VipeCloud was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

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Who should consider VipeCloud

Team types
Large Enterprises, Medium Business

Why teams choose VipeCloud

  • Strong automation capabilities for lead management

  • Cloud-based for easy access

  • Effective tools for customer engagement

Is VipeCloud right for you?

What buyers should know before choosing VipeCloud

VipeCloud has become an impressive contender in the CRM and sales automation space, consistently praised by users for its versatility, reliability, and customer-centric approach. Its standout features include seamless Gmail and Outlook integration, robust email automation capabilities, and the ability to manage complex sales, marketing, and communication workflows from a single platform.

Many users noted how it streamlines operations by combining multiple tools traditionally spread across various platforms, providing significant cost savings and efficiency improvements. The ability to track email engagement, integrate video messaging, and leverage real-time email analytics has empowered businesses to maximize their outreach and enhance customer interactions.

Moreover, VipeCloud's customer support consistently exceeds expectations, with quick turnaround times and a genuine willingness to adapt and customize features based on user needs. While the platform is highly functional, some reviewers pointed out that its user interface could benefit from a more modern refresh, and certain organizational features, like contact categorization, could be more intuitive.

Additionally, pricing might feel slightly steep for users in price-sensitive markets. However, VipeCloud’s consistent delivery of new features and focus on functionality over aesthetics make it a compelling choice for businesses seeking an all-in-one growth stack.

Pros and cons

VipeCloud pros and cons

  • VipeCloud pros
  • Strong automation capabilities for lead management

  • Cloud-based for easy access

  • Effective tools for customer engagement

  • VipeCloud cons
  • Potentially high cost for small businesses

  • May require training for full utilization

4.8/5 rating
30 verified reviews
Free trial available

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Compare VipeCloud side-by-side with top CRM Software alternatives.

Bigin by Zoho CRM
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+9 more
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VipeCloud reviews and ratings

Buyer sentiment

Buyer sentiment is very strong across 30 reviews, with consistently positive feedback.

What buyers like

  • Customer support responds quickly with a personalized approach to resolving user issues.
  • Supports mass email campaigns, drip campaigns, and email tracking for sales teams.
  • Integrates with Gmail and Outlook, improving productivity for sales workflows.

Common complaints

  • Interface lacks modern aesthetics and would benefit from a visual refresh.
  • Limited pre-designed email templates and no HTML editor restrict design flexibility.
  • Some users experience loading delays with videos and web pages.

4.82

Excellent

Based on 30 ratings & 30 reviews

Are you using VipeCloud?

Rating Distribution

Excellent

(27)

Very Good

(3)

Good

(0)

Poor

(0)

Terrible

(0)

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What are the features of VipeCloud?

20%

Feature coverage

5 of 25 tracked features

Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…

Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…

Lead scoring is a sales and marketing tool for determining the sales readiness of leads. You score leads based on their level of interest in…

Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…

Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…

Security & Compliance

VipeCloud security and data handling

Key compliance certifications and security features for IT and security teams evaluating VipeCloud.

Certifications

SOC 2✓ Certified
HIPAA✗ Not certified

Developer & data

Data residency
🇺🇸

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Help & Contact

VipeCloud Support Options

Customer ServiceBusiness HoursOnline
LocationPalo Alto, California

Connect with VipeCloud

Frequently Asked Questions About VipeCloud

Common questions buyers ask before choosing VipeCloud.

VipeCloud is a CRM Software. VipeCloud offers List Management, Customer Support, Marketing Automation, Lead Scoring and many more functionalities.

Buyers commonly note the following limitations of VipeCloud: Potentially high cost for small businesses; May require training for full utilization; Limited customization may hinder some users.

Some top alternatives to VipeCloud includes Bigin by Zoho CRM, Creatio CRM, Maximizer CRM, SalesCRM and Ninjodo.

VipeCloud offers Free Trial, Subscription, Quotation Based pricing models

We don't have information regarding integrations of the VipeCloud as of now.

The starting price of VipeCloud is $20/Month when Billed Yearly

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About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].