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Firmao CRM vs ForceManager vs Bigin by Zoho CRM vs Creatio CRM Comparison

Last updated:

Firmao CRM

5.0(61 reviews)

Starting at $19 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Firmao is a comprehensive all-in-one tool designed to manage all departments of a company, from marketing to sales to after-sales and service. It is designed for small and medium-sized manufacturing, service and sales co…

ForceManager

4.6(12 reviews)

Starting at $19 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

The ForceManager CRM/Email software allows you to manage, track, and report on communications, leads, opportunities, activities, projects and accounts associated with your organized sales force. ForceManager CP a complet…

Bigin by Zoho CRM

4.6(243 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Creatio CRM

Starting at $40 /user/month

  • Large Enterprises
  • Medium Business

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…

Firmao CRM leads on user satisfaction with a 5.0-star rating across 61 reviews.

Firmao CRM vs ForceManager vs Bigin by Zoho CRM vs Creatio CRM — at a glance

FeatureFirmao CRMForceManagerBigin by Zoho CRMCreatio CRM
Rating5.0 / 54.6 / 54.6 / 5
Reviews6112243
Starting price$19 /User/Month$19 /User/Month$7 /User/Month$40 /user/month
Free trial Yes Yes Yes No
Free version No No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall BusinessLarge Enterprises, Medium Business
CategoryCRM SoftwareCRM SoftwareCRM SoftwareCRM Software
Integrations5+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows
APIAvailableAvailableAvailableAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, OnlineBusiness Hours, OnlineOnline
CertificationsSOC 2SOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSGlobalGlobalUnited States, United Kingdom, Australia, European Union

Key differences between Firmao CRM and ForceManager

  • Pricing: Firmao CRM starts at $19 /User/Month, while ForceManager starts at $19 /User/Month.
  • User satisfaction: Firmao CRM scores higher with a 5.0-star average.
  • Deployment: Firmao CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows; ForceManager supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Firmao CRM vs ForceManager vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Firmao CRM - CRM Software
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Talk to an expert
ForceManager - CRM Software
Talk to an expert
Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Firmao CRM

Best for

Large Enterprises, Medium Business, Small Business

ForceManager

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Creatio CRM

Best for

Large Enterprises, Medium Business

Firmao CRM typically suits Large Enterprises and Medium Business. ForceManager tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Firmao is a comprehensive all-in-one tool designed to manage all departments of a company, from marketing to sales to after-sales and service. It is designed for small and medium-sized ... Read More about Firmao CRM

The ForceManager CRM/Email software allows you to manage, track, and report on communications, leads, opportunities, activities, projects and accounts associated with your organized sales ... Read More about ForceManager

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM

Entry Level Pricing

  • Starts from $19 , Billed Yearly
  • Starts from $19
  • Starts from $7 , Billed Yearly
  • Starts from $40 , Billed Yearly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.4/10

8.9/10

9.0/10

Not Available

User Ratings

Based on verified Spotsaas reviews

4.96

(61)

4.63

(12)

Best Company Size

50–10,000+ employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Creatio CRM

  • Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
  • AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
  • Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.
Best fit

Best fit

Creatio CRM

  • 50–10,000+ employees
  • Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
  • Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO
Watchouts

Reasons buyers look elsewhere

Creatio CRM

  • While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
  • Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
  • Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.

Software Demo

Demo

No software demo available

Firmao CRM has not given any software demo yet

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Step 1 of 4

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How do Firmao CRM, ForceManager, Bigin by Zoho CRM and Creatio CRM Compare on Features?

Total Features

23 Features

9 Features

10 Features

78 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Firmao CRM, ForceManager, Bigin by Zoho CRM and Creatio CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $19 , Billed Yearly
          • $19
          • $7 , Billed Yearly
          • $40 , Billed Yearly

          Pricing Plans

          • Standard

            • CRM - Customer Relationship Management

            • E-mail integration

            • VAT invoices, bills and receipts

            Show more +

          • Professional

            • Includes features of Standard plan, plus

            • Defining custom fields for your data

            • Chat, Livechat and Callback

            Show more +

          • Enterprise

            • Includes features of Professional plan, plus

            • Customizations (paid extra)

            • Google Calendar integration

            Show more +

          • Not Available
          • Free

            • Single Pipeline

            • 500 Records

            • Instant Workflows (3)

            Show more +

          • Express

            • Includes features of Free plan, plus

            • Team Pipelines (3)

            • 50,000 Records

            Show more +

          • Premier

            • Includes features of Express Edition plan. plus

            • Team Pipelines (5)

            • 100,000 Records

            Show more +

          • Growth

            $40

            /user/month

            • Provide automation to SMB clients

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Enterprise

            $75

            /user/month

            • Enable full-scale automation for corporate and enterprise needs

            • No-code user interface designer

            • No-code workflow designers

            Show more +

          • Unlimited

            Custom

            /user/month

            • Access the full platform, all CRM products, and AI with no per-user limits

          Pricing Page

          Firmao CRM pricing
          ForceManager pricing
          Bigin by Zoho CRM pricingCreatio CRM pricing

          Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
          • Available
          • Available
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes

          HIPAA

          ✗ No
          ✗ No

          GDPR

          ISO 27001

          Data Residency

          🇺🇸 US
          🌐 Global

          Firmao CRM vs ForceManager vs Bigin by Zoho CRM User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          81

          0

          0

          0

          0

          8

          4

          0

          0

          0

          204

          66

          7

          1

          1

          No reviews available for this product

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Buyer sentiment is very strong across 81 reviews, with consistently positive feedback.

          What buyers like

          • Integrates CRM, invoicing, project management, and inventory control in one platform.
          • Accessible interface requires minimal training, even for non-technical users.
          • Extensive customization options let businesses tailor workflows, dashboards, and reports to specific needs.

          Common complaints

          • Limited integration options compared to competitors, affecting advanced connectivity and functionalities.
          • Learning curve for certain advanced features, potentially overwhelming for first-time users.
          • Reporting capabilities need improvement, particularly for advanced analytics.

          Buyer sentiment

          Buyer sentiment is very strong across 12 reviews, with consistently positive feedback.

          What buyers like

          • Organizes client data and automates tasks to reduce administrative work in sales management.
          • Works across platforms including mobile apps with minimal training required.
          • GPS tracking, meeting organization, and check-in tools improve time management.

          Common complaints

          • Closed system approach requires support team intervention for changes like user rights adjustments.
          • Integration with Mailchimp and Google Calendar is limited, which can disrupt cross-tool workflows.
          • Time zone setup and desktop icon design are unclear or inconsistent for some users.

          Buyer sentiment

          Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

          What buyers like

          • Simple design with a short learning curve — accessible for non-technical users.
          • Pricing targets startups and small businesses with core CRM features at low cost.
          • Pipeline management and workflow automation reduce manual steps in sales processes.

          Common complaints

          • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
          • Lacks advanced features needed by larger enterprises or complex workflows.
          • Customer support availability is inconsistent, affecting issue resolution during critical moments.

          What buyers like

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.
          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.
          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          Common complaints

          • Initial implementation often needs careful planning to fully align processes with business requirements.
          • Advanced workflow design and configuration may require time and training for new users.

          Pros and Cons

          • Comprehensive tool for various departments

          • Quick customization to fit business needs

          • User-friendly interface for easy adoption

          • Might be overwhelming for very small businesses

          • Customization may require initial setup time

          • Comprehensive tracking of leads and activities enhances sales efficiency.

          • Project management features support team collaboration.

          • Email integration streamlines communication with clients.

          • Setup complexity may deter some users.

          • Limited customization could restrict adaptability.

          • Real-time updates keep teams informed.

          • Integration with email and calendar enhances productivity.

          • User-friendly interface simplifies navigation.

          • Customization options may not meet all needs.

          • New users may find the interface complex.

          • Handles large datasets, complex hierarchies, and multi-department workflows as organizations grow.

          • Supports complex process automation, triggers, and AI-driven insights for more controlled and efficient operations.

          • Combines sales, marketing, service, and operations in one system, reducing tool fragmentation across teams.

          • Initial implementation often needs careful planning to fully align processes with business requirements.

          • Advanced workflow design and configuration may require time and training for new users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Used Firmao CRM, ForceManager, Bigin by Zoho CRM, or Creatio CRM? Tell buyers what actually differs.

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          No Integration information available.

          List of Customers

          Customers

          LiveAgent

          LiveAgent

          Smash IT Buck

          Smash IT Buck

          FindMyCRM

          FindMyCRM

          DAS

          DAS

          J.T. Ellis and Co

          J.T. Ellis and Co

          Paul

          Paul

          Antech Microsystem Pvt.Ltd

          Antech Microsystem Pvt.Ltd

          Investacc

          Investacc

          Hire

          Hire

          Nasdaq

          Nasdaq

          Colgate-Palmolive

          Colgate-Palmolive

          ENT Credit Union

          ENT Credit Union

          Media and Screenshots

          Screenshots

          Firmao CRM

          2 Screenshots

          No screenshots available.

          Videos

          No videos available.

          video-0

          3 Videos

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Firmao CRM or ForceManager?
          Firmao CRM edges out the other on user ratings (5.0 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do Firmao CRM and ForceManager offer a free trial?
          Yes, both Firmao CRM and ForceManager offer a free trial.
          What is the starting price of Firmao CRM vs ForceManager?
          Firmao CRM starts at $19 /User/Month. ForceManager starts at $19 /User/Month.
          What are the top alternatives to Firmao CRM?
          Top alternatives to Firmao CRM include Bigin by Zoho CRM, Creatio CRM, ClickUp, Zoho CRM, Agentforce Sales (formerly Salesforce Sales Cloud).
          What are the top alternatives to ForceManager?
          Top alternatives to ForceManager include Bigin by Zoho CRM, Creatio CRM, ClickUp, Zoho CRM, Freshsales.