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8.6

SpotScore

UPilot - CRM Software

UPilot Review: Is It The Right CRM Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

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Starts from $29 / User / Month

CellPoint MobileCellPoint Mobile
MulticoreWareMulticoreWare
Brilliant NoiseBrilliant Noise

Trusted by teams including CellPoint Mobile

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What is UPilot?

UPilot is a CRM for B2B sales teams at SMBs and solo entrepreneurs who need a visual pipeline tool with strong contact context without the configuration overhead of larger platforms. Its 360-degree contact view consolidates interaction history, deal stage, and stakeholder relationships in one screen alongside two-way email sync and organizational charts. The platform lacks bulk editing, so teams that regularly update large contact sets simultaneously should verify whether that limitation fits their workflow.

Pricing

  • Starts from $29 / User / Month

  • Free Trial available

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

UPilot Software Demo

UPilot was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider UPilot

Team types
Large Enterprises, Medium Business

Why teams choose UPilot

  • Intuitive design for easy navigation

  • Focuses on essential CRM functionalities

  • Affordable pricing for small businesses

Is UPilot right for you?

What buyers should know before shortlisting UPilot

UPilot is built for B2B sales teams, SMBs, and solo entrepreneurs who need a visual CRM without heavy customization overhead. The 360-degree contact view displays interaction history, deal stage, and stakeholder relationships in one screen.

Customizable pipelines, two-way email sync, and organizational charts let you map deal flow and identify decision-makers. Dark mode and a clean interface reduce friction during long sales days.

Before shortlisting, verify three things in a demo. First, check whether bulk editing exists for your workflow—the platform lacks native bulk operations, so if you need to update 50 contacts at once, you'll do it one at a time.

Second, test the reporting module against your metrics; advanced reporting is limited compared to Pipedrive or HubSpot, so confirm it covers your KPIs. Third, run a sample two-way email sync with your mail provider to catch any sync delays or missed threads before go-live.

Integration scope matters. UPilot connects to Gmail, Outlook, Slack, and Zapier, but if you rely on custom APIs or niche accounting software, test those connections early.

Pricing starts at $29/user/month, but the per-seat model adds cost quickly for teams over 10 people. Some users report occasional UI glitches during heavy pipeline updates, so ask the vendor about their current stability roadmap and request a 14-day trial with your actual email volume to stress-test the sync.

Pros and cons

UPilot pros and cons

  • UPilot pros
  • Intuitive design for easy navigation

  • Focuses on essential CRM functionalities

  • Affordable pricing for small businesses

  • UPilot cons
  • May not support complex sales processes

  • Limited integrations with other tools

4.1/5 rating
12 verified reviews
Free trial available

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Compare UPilot side-by-side with top CRM Software alternatives.

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UPilot reviews and ratings

Buyer sentiment

Buyer sentiment is positive across 12 reviews, with strong overall satisfaction.

What buyers like

  • Offers a 360-degree view of contacts, deals, and history, which makes data management intuitive and insightful.
  • Highly customizable fields, deal stages, and workflows tailored for B2B sales, SMBs, and solo entrepreneurs.
  • Effective email synchronization with a 2-way sync that eliminates the need for switching between applications.

Common complaints

  • Bulk editing and advanced reporting features are limited, requiring time-consuming manual adjustments.
  • Can feel overwhelming or confusing to beginners due to the extensive options and customization capabilities.
  • Advanced features like adding multiple contacts in meetings or activities are absent, leading to inefficiencies.

4.1

Very Good

Based on 6 ratings & 12 reviews

Are you using UPilot?

Rating Distribution

Excellent

(6)

Very Good

(4)

Good

(2)

Poor

(0)

Terrible

(0)

What users are saying

AH

An H

07/19/23

4 out of 5

"B2B Sales CRM, Smart 360 degree View, Customization, Virtual Pipeline, Beauty Insight"

What do you like best about UPilot? 1. 360-degree view of the contact is great that help you could view not only the information of contact/ deal but ...

Read more

AU

Anonymous User

12/21/22

5 out of 5

"Pretty good."

What do you like best about UPilot? Good interface when used via a desktop. But not sure why it can't be used via a smaller mobile Google chrome ...

Read more

AU

Anonymous User

05/24/22

4 out of 5

"Very incredible service"

What do you like best about UPilot? Me and my time like the connection of the CRM. It gives us the possibilitie to work together no matter where we ...

Read more

JG

Joe G

05/04/22

5 out of 5

"Great CRM with clear view of data fast"

What do you like best about UPilot? The clear and easy to use interface makes adding data clear and simple for any member of the team quickly. What do ...

Read more

SP

Sangeeta P

04/22/22

4.5 out of 5

"lead"

What do you like best about UPilot? I like their CRM because it is user friendly What do you dislike about UPilot? No much Innovative things in the ...

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SC

Steve C

03/15/22

5 out of 5

"Great cloud CRM to keep our staff connected working at home"

What do you like best about UPilot? Simple to use but with a large number of features. Works well and still fast enough though cloud based. What do ...

Read more

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What are the features of UPilot?

33%

Feature coverage

10 of 30 tracked features

Call logging is the process of gathering, examination, and reporting technical and statistical data regarding phone calls. It excludes call…

Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…

Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…

Lead scoring is a sales and marketing tool for determining the sales readiness of leads. You score leads based on their level of interest in…

Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…

Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…

A product catalog is a marketing tool that contains vital product information to assist buyers in making a purchasing choice. Product charac…

Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…

A quote, also known as a proposal, is a document that establishes a contractual connection between two parties. A quote is a supplier's resp…

Referral tracking entails gathering information throughout the entire referral process, from a customer registering to become a referrer to…

Security & Compliance

UPilot security and data handling

Key compliance certifications and security features for IT and security teams evaluating UPilot.

Certifications

SOC 2✗ Not certified
HIPAA✗ Not certified

Developer & data

Data residency
🇺🇸

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UPilot Customers

CellPoint Mobile-logo

CellPoint Mobile

MulticoreWare-logo

MulticoreWare

Brilliant Noise-logo

Brilliant Noise

Help & Contact

UPilot Support Options

Customer ServiceBusiness HoursOnline
LocationSunnyvale, California

Connect with UPilot

Frequently Asked Questions About UPilot

Common questions buyers ask before choosing UPilot.

UPilot is a CRM Software. UPilot offers Quotes (Proposals), List Management, Customer Support, Marketing Automation, Referral Tracking and many more functionalities.

Buyers commonly note the following limitations of UPilot: May not support complex sales processes; Limited integrations with other tools; Basic analytics features.

Some top alternatives to UPilot includes Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales and Miss CRM.

UPilot offers Free Trial, Subscription, Quotation Based pricing models

We don't have information regarding integrations of the UPilot as of now.

The starting price of UPilot is $29/User/Month

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About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].