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EV Service Manager vs Service Creatio Comparison

Last updated:

EV Service Manager

3.9(84 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

EV Service Manager is an integrated system for managing customer support services. When a request comes in the ticket management system or customer portal, it is assigned to a technician who can log on and start working…

Service Creatio

4.5(12 reviews)

Starting at $45 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Service Creatio is a service desk software that automates the process of managing end users and their requests. It was designed to automate the end-user support task with unique features such as knowledge base, cloud ser…

Service Creatio leads on user satisfaction with a 4.5-star rating across 12 reviews.

SpotSaaS Analysis

EV Service ManagerService Creatio

The core difference between the two products is that EV Service Manager lacks specific details regarding its target audience and pricing, while Service Creatio is tailored for medium to large IT teams seeking automated service desk solutions. Ideal buyers for EV Service Manager remain unspecified, whereas Service Creatio is best suited for organizations looking to enhance their end-user support through automation and an integrated knowledge base.

Who should pick which

  • No specific company size listed:
  • No ideal buyer specified:
  • No pricing information available:
  • No unique features mentioned:
  • No automation capabilities highlighted:
  • No integration options detailed:
  • Best for medium to large IT teams:
  • Automated, cloud-based service desk solutions:
  • Ideal for organizations needing streamlined support:
  • Integrated knowledge base for self-service:
  • Price: $45
  • Supports efficient end-user task management:

EV Service Manager vs Service Creatio — at a glance

FeatureEV Service ManagerService Creatio
Rating3.9 / 54.5 / 5
Reviews8412
Starting priceContact for pricing$45 /User/Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryService Desk SoftwareService Desk Software
PlatformsSaaS/Web/Cloud, Installed - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineOnline
CertificationsGDPR
Data residencyUSGlobal

Key differences between EV Service Manager and Service Creatio

  • Pricing: Service Creatio starts at $45 /User/Month. EV Service Manager pricing is not publicly listed.
  • Free trial: Service Creatio offers a free trial; EV Service Manager does not.
  • User satisfaction: Service Creatio scores higher with a 4.5-star average.
  • Deployment: EV Service Manager supports SaaS/Web/Cloud, Installed - Windows; Service Creatio supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

EV Service Manager vs Service Creatio — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Service Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

EV Service Manager - Service Desk Software
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Service Creatio - Service Desk Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

EV Service Manager

Best for

Large Enterprises, Medium Business, Small Business

Service Creatio

Best for medium to large IT teams needing automated, cloud-based service desk solutions.

Choose if
  • You require automation to streamline end-user support tasks efficiently.
  • Your team benefits from an integrated knowledge base for self-service support.
  • You want cloud access combined with real-time push notifications for service updates.
Consider alternatives if
  • You are a freelancer or very small team with fewer than 10 employees.
  • You need highly specialized or industry-specific service desk features not offered here.

EV Service Manager typically suits Large Enterprises and Medium Business. Service Creatio tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

EV Service Manager is an integrated system for managing customer support services. When a request comes in the ticket management system or customer portal, it is assigned to a technician ... Read More about EV Service Manager

Service Creatio is a service desk software that automates the process of managing end users and their requests. It was designed to automate the end-user support task with unique features ... Read More about Service Creatio

Entry Level Pricing

  • Not Available
  • Starts from $45

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

3.9

(84)

4.5

(12)

Best Company Size

Medium BusinessLarge Enterprises
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Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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Compare EV Service Manager and Service Creatio on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $45

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      Service Creatio pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      EV Service Manager User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      34

      33

      8

      5

      2

      8

      1

      1

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 82 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Integrated ticket management
      • Real-time sales data linking
      • Knowledge base access

      Common complaints

      • Complex setup process
      • May require extensive training
      • Limited third-party integrations

      Buyer sentiment

      Users generally appreciate Service Creatio's automation features and cloud-based tools but note limited pricing transparency and a smaller user base.

      What buyers like

      • Automation capabilities
      • Knowledge base integration
      • Cloud service accessibility

      Common complaints

      • Pricing clarity
      • Limited user feedback volume

      Pros and Cons

      • Integrates sales data for a holistic view of customer interactions.

      • Offers a comprehensive ticket management system for efficiency.

      • Knowledge base access empowers technicians to resolve issues faster.

      • Setup can be complex and time-consuming.

      • Extensive training may be needed for effective use.

      • Automation of end-user support tasks

      • Integrated knowledge base for self-service

      • Cloud-based access with push notifications

      • Limited publicly available pricing information

      • Relatively small user rating sample size (12 reviews)

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Mcdonalds

      Mcdonalds

      AP

      AP

      American Red Cross

      American Red Cross

      No Customers information available.

      Media and Screenshots

      Screenshots

      Service Manager Administration

      1 Screenshots

      Profile

      4 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      3 Videos

      Top Alternatives to EV Service Manager and Service Creatio in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, EV Service Manager or Service Creatio?
      Service Creatio edges out the other on user ratings (4.5 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do EV Service Manager and Service Creatio offer a free trial?
      Service Creatio offers a free trial. EV Service Manager does not.
      What is the starting price of EV Service Manager vs Service Creatio?
      EV Service Manager starts at Contact for pricing. Service Creatio starts at $45 /User/Month.
      What are the top alternatives to EV Service Manager?
      Top alternatives to EV Service Manager include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Ivanti Service Manager, Jira Service Desk.
      What are the top alternatives to Service Creatio?
      Top alternatives to Service Creatio include Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, Wowdesk.

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