NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

C2 ATOM vs EV Service Manager Comparison

Last updated:

C2 ATOM

4.3(53 reviews)

Starting at $50 /User/Month

  • Large Enterprises
  • Medium Business

C2 is a quick, easy to deploy service desk solution that offers cost-effective support for business. Offering a complete view of all the service requests that are being managed and monitored in one place, it means user c…

EV Service Manager

3.9(84 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

EV Service Manager is an integrated system for managing customer support services. When a request comes in the ticket management system or customer portal, it is assigned to a technician who can log on and start working…

C2 ATOM leads on user satisfaction with a 4.3-star rating across 53 reviews.

SpotSaaS Analysis

C2 ATOMEV Service Manager

The core difference between C2 ATOM and EV Service Manager is that C2 ATOM has a defined price point of $50, while EV Service Manager does not disclose its pricing. C2 ATOM is ideal for budget-conscious buyers seeking straightforward software, while EV Service Manager may appeal to those looking for more flexible pricing options.

- Fixed price of $50 - Ideal for budget-conscious buyers - Simple and straightforward software - Targeting unspecified company sizes - No specific best use case provided - Lacks detailed buyer guidance

- Pricing information not disclosed - May offer flexible pricing options - Targeting unspecified company sizes - No specific best use case provided - Lacks detailed buyer guidance - Potentially suitable for diverse needs

C2 ATOM vs EV Service Manager — at a glance

FeatureC2 ATOMEV Service Manager
Rating4.3 / 53.9 / 5
Reviews5384
Starting price$50 /User/MonthContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryService Desk SoftwareService Desk Software
PlatformsSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/Cloud, Installed - Windows
APIAvailableAvailable
Support modesOnlineOnline
Data residencyUSUS

Key differences between C2 ATOM and EV Service Manager

  • Pricing: C2 ATOM starts at $50 /User/Month. EV Service Manager pricing is not publicly listed.
  • User satisfaction: C2 ATOM scores higher with a 4.3-star average.
  • Deployment: C2 ATOM supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; EV Service Manager supports SaaS/Web/Cloud, Installed - Windows.

C2 ATOM vs EV Service Manager — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Service Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

C2 ATOM - Service Desk Software
Talk to an expert
Talk to an expert
EV Service Manager - Service Desk Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

C2 ATOM

Best for

Large Enterprises, Medium Business, Small Business

EV Service Manager

Best for

Large Enterprises, Medium Business, Small Business

C2 ATOM typically suits Large Enterprises and Medium Business. EV Service Manager tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

C2 is a quick, easy to deploy service desk solution that offers cost-effective support for business. Offering a complete view of all the service requests that are being managed and ... Read More about C2 ATOM

EV Service Manager is an integrated system for managing customer support services. When a request comes in the ticket management system or customer portal, it is assigned to a technician ... Read More about EV Service Manager

Entry Level Pricing

  • Starts from $50
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.3

(53)

3.9

(84)
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Compare C2 ATOM and EV Service Manager on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $50
      • Not Available

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      C2 ATOM pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      Data Residency

      🇺🇸 US
      🇺🇸 US

      C2 ATOM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      12

      14

      1

      0

      0

      34

      33

      8

      5

      2

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 27 reviews, with strong overall satisfaction.

      What buyers like

      • Easy to configure and customize, adapting well to different business needs and processes.
      • Efficient automation capabilities that optimize processes and increase productivity.
      • Flexibility in managing IT tickets as well as requests from various service departments.

      Common complaints

      • Occasional performance issues with more than 1000 tickets open per day leading to slower response times.
      • Limited offerings in the Marketplace for additional apps and connectors, affecting the availability of advanced functionalities.
      • Overwhelming richness of features and customizations may be challenging for new users without sufficient support.

      Buyer sentiment

      Buyer sentiment is mixed to positive across 82 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Integrated ticket management
      • Real-time sales data linking
      • Knowledge base access

      Common complaints

      • Complex setup process
      • May require extensive training
      • Limited third-party integrations

      Pros and Cons

      • Quick deployment allows for immediate use.

      • Cost-effective solution for budget-conscious businesses.

      • May not scale well for larger enterprises.

      • Limited advanced features compared to competitors.

      • Integrates sales data for a holistic view of customer interactions.

      • Offers a comprehensive ticket management system for efficiency.

      • Knowledge base access empowers technicians to resolve issues faster.

      • Setup can be complex and time-consuming.

      • Extensive training may be needed for effective use.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      Mcdonalds

      Mcdonalds

      AP

      AP

      American Red Cross

      American Red Cross

      Media and Screenshots

      Screenshots

      Workflow and project management

      3 Screenshots

      Service Manager Administration

      1 Screenshots

      Videos

      video-0

      4 Videos

      video-0

      3 Videos

      Top Alternatives to C2 ATOM and EV Service Manager in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, C2 ATOM or EV Service Manager?
      C2 ATOM edges out the other on user ratings (4.3 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do C2 ATOM and EV Service Manager offer a free trial?
      Neither C2 ATOM nor EV Service Manager currently lists a free trial.
      What is the starting price of C2 ATOM vs EV Service Manager?
      C2 ATOM starts at $50 /User/Month. EV Service Manager starts at Contact for pricing.
      What are the top alternatives to C2 ATOM?
      Top alternatives to C2 ATOM include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk.
      What are the top alternatives to EV Service Manager?
      Top alternatives to EV Service Manager include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Ivanti Service Manager, Jira Service Desk.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.