spotsaas-logo
Get Listed

Compare eGain Chat vs Intercom vs ZoomInfo Chat

Get Quote
Get Quote

Overview

Description

Introducing eGain Chat, the ultimate customer engagement automation platform. For more than 10 years, eGain has been the top provider of cloud-based customer engagement hub software. With ... Read More

Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $59
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

8.7/10

9.8/10

User Ratings
Get Quote
Get Quote

Software Demo

Demo

Features

Total Features

9 Features

38 Features

Unique Features
      Get Quote
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $59
          Pricing Plans
          • Not Available
          • Not Available
          Pricing Page

          Pricing information not available

          intercom pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          6

          Very Good

          3

          Good

          0

          Poor

          0

          Terible

          6

          Excellent

          1900

          Very Good

          470

          Good

          70

          Poor

          25

          Terible

          31

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more

          Pros and Cons
          • Intuitive and user-friendly interface that makes it easy to navigate and use.

          • Efficient automation capabilities, saving time and effort for users.

          • Rich insights and analytics features for better customer support.

          • AI-enabled chat and knowledge base that enhances customer interactions.

          • Some users may find the richness of features and customization options overwhelming without proper guidance.

          • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          Ourbound

          4 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither eGain Chat nor Intercom offers a free trial.

          eGain Chat is designed for Large Enterprises, Medium Business and Small Business.

          Intercom is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Intercom begins at $59/Month, while pricing details for eGain Chat are unavailable.

          Some top alternatives to eGain Chat includes ZoomInfo Chat, LiveAgent, eGain Mail, Crisp, LiveEngage, Zendesk Chat, SnapEngage, Smartchat, ChatGen, ChatFlow247 and RingCentral Engage Digital.

          Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].