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Compare Deskpro vs HESK vs Zendesk Support vs Zoho Desk

Deskpro - Help Desk Software
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HESK - Help Desk Software
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Overview

Description

Deskpro is a fully-customizable, web-based help desk software solution with features for IT and IT support. Deskpro's User Management tools allow to effectively track, manage, and support ... Read More

HESK is a one stop shop for all Help Desk needs. HESK is a web based customer support system that aims to provide user friendly support, easy management of tickets and communication with ... Read More

Entry Level Pricing
  • Starts from $29 , Billed Yearly
  • Starts from $24.91 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.2/10

8.6/10

User Ratings

2.6

(21)
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Software Demo

Demo

Features

Total Features

16 Features

11 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $29 , Billed Yearly
          • $24.91 , Billed Yearly
          Pricing Plans
          • Team

            • Cloud or On-Premise Deployment

            • Standard Support

            • Multi-channels: Facebook, Twitter, WhatsApp

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          • Professional

            • Includes features of Team plan, plus

            • Premium Support 24/5

            • Multi-Accounts

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          • Enterprise

            • Includs features of Professional plan, plus

            • Enterprise Support 24/7

            • Unlimited Multi-Brand

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          • HESK Cloud

            • 10 Support Agents

            • 10 GB file upload space

            • Statistics module

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          • HESK Cloud Plus

            • Unlimited Support Agents

            • 50 GB file upload space

            • Escalate module

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          Pricing Pagedeskpro pricinghesk pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          0

          Very Good

          1

          Good

          0

          Poor

          0

          Terible

          3

          Excellent

          4

          Very Good

          1

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons
          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          AON

          AON

          Deskpro_customers_0

          Deskpro_customers_0

          Deskpro_customers_1

          Deskpro_customers_1

          Flavourart

          Flavourart

          Department of Education

          Department of Education

          Cira

          Cira

          Media and Screenshots

          Screenshots
          Chat with email

          2 Screenshots

          No screenshots available.

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Deskpro and HESK offer a Free Trial.

          Deskpro is designed for Large Enterprises, Medium Business and Small Business.

          HESK is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Deskpro Starts at $29/User/Month when Billed Yearly whereas for HESK Starts at $24.91/Month when Billed Yearly.

          Some top alternatives to Deskpro includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Apptivo, Freshservice, Freshdesk, Deskero, HelpDesk, Jitbit Helpdesk, Desky, eStreamDesk, CRMdesk, ReadyDesk, AzureDesk, HESK and DeskXpand.

          Some top alternatives to HESK includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, HelpDesk, SysAid, osTicket, Jitbit Helpdesk, CRMdesk, ReadyDesk, GetHelp, Sitehelpdesk, Trakdesk and Spiceworks Help Desk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].