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9.2

Spot Score

Deskpro - Help Desk Software

Deskpro In-depth Pricing Details

Transforming support with customizable tools and lightning-fast solutions.

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Main Features

  • Alerts (Escalation)
  • Automated Routing
  • Community Forums
  • Contract (SLA Management)

Pricing

  • Starts from $29/User/Month when Billed Yearly

  • Free Trial available

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Deskpro Pricing

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Free Trial

  • Yes, It's available

Deskpro Pricing

  • Starts from $29/User/Month when Billed Yearly

Pricing Model

  • Free trial

  • Paid Plans (Subscription )

Claim a Free Trial

Pricing Plans

Team

  • Cloud or On-Premise Deployment

  • Standard Support

  • Multi-channels: Facebook, Twitter, WhatsApp

  • Automations

  • CRM

  • Customization

  • Help Center

  • 1000+ Apps & Integrations

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Professional

  • Includes features of Team plan, plus

  • Premium Support 24/5

  • Multi-Accounts

  • Named Account Manager

  • Auto-Translate (New)

  • Uptime SLA

  • Larger Attachments

  • Beta Features

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Enterprise

  • Includs features of Professional plan, plus

  • Enterprise Support 24/7

  • Unlimited Multi-Brand

  • Data Center Choice (Global)

  • Product Previews

  • Free Agent Certification

  • Free Onboarding

  • Quarterly Health Checks

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Screenshots of the Deskpro Pricing Page

Disclaimer: Pricing information for Deskpro is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Why users might consider alternative to Deskpro?

  • Some users find Deskpro's interface to be cluttered and overwhelming, especially when managing multiple clients or departments. This can lead to a steeper learning curve and potential inefficiencies.

  • The mobile application has been reported to have issues such as random sign-outs and difficulty opening tickets, which can hinder support agents who need to manage tickets on the go.

  • While Deskpro offers customization options, some users have noted that certain features, like triggers, are not easily sortable or intuitive to manage, which can complicate setup and maintenance.

  • The built-in CRM functionality has been critiqued for allowing duplicate records and lacking triggers for better control, which can affect data integrity and workflow automation.

  • Some users have mentioned that the user interface can be unclear at times, potentially requiring a learning curve for new users.

  • Certain features, such as removing the Deskpro logo from public support center pages or transferring from on-premise to cloud, may incur additional costs, which can be unexpected for users.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, Deskpro software offers Free Trial.

Deskpro offers Free Trial, Subscription.

The starting price of Deskpro is $29/User/Month when Billed Yearly

Deskpro Support

Contact

+44 020-3582-1980

Customer Service

Business Hours

Online

Location

London, United Kingdom

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].