Copper (ProsperWorks CRM) vs Freshsales vs Bigin by Zoho CRM Comparison
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Copper (ProsperWorks CRM)
Starting at $23 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Copper is CRM software that helps you better manage your sales pipeline. With the right software, sales teams can collaborate and win more deals. It's easy to set up pipelines, provide real-time visibility into progress…
Freshsales
Starting at $9 /user/month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an easy online application. The USP…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
Freshsales leads on user satisfaction with a 4.6-star rating across 1,395 reviews.
SpotSaaS Analysis
Copper (ProsperWorks CRM)FreshsalesBigin by Zoho CRM
The core difference between Copper and Freshsales lies in Copper's deep integration with Google Workspace, making it ideal for teams heavily reliant on Google's suite, while Freshsales offers a more user-friendly interface with strong automation features suited for mid-sized sales teams. Copper is best for companies with 1-250 employees seeking customizable sales workflows, whereas Freshsales is ideal for those with 11-500 employees looking for an intuitive CRM experience.
- Best for Google Workspace users - Customizable sales pipelines - Ideal for medium-sized businesses - Deep integration with Gmail and Calendar - Suitable for various industries - Price: $23
- User-friendly CRM interface - Strong automation capabilities - Suitable for mid-sized sales teams - Integrated communication tools - Ideal for companies with 11-500 employees - Price: $9
Copper (ProsperWorks CRM) vs Freshsales vs Bigin by Zoho CRM — at a glance
| Feature | Copper (ProsperWorks CRM) | Freshsales | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | 4.0 / 5 | 4.6 / 5 | 4.3 / 5 |
| Reviews | 1,401 | 1,395 | 119 |
| Starting price | $23 /User/Month | $9 /user/month | $7 /User/Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business | Small Business |
| Category | CRM Software | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | 24/7 (Live rep), Business Hours | Business Hours, Online |
| Certifications | SOC 2, GDPR | SOC 2, GDPR | — |
| Data residency | US | Global | Global |
Key differences between Copper (ProsperWorks CRM) and Freshsales
- Pricing: Copper (ProsperWorks CRM) starts at $23 /User/Month, while Freshsales starts at $9 /user/month.
- Target audience: Copper (ProsperWorks CRM) is built for Large Enterprises and Medium Business, while Freshsales targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: Freshsales scores higher with a 4.6-star average.
- Deployment: Copper (ProsperWorks CRM) supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Freshsales supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Copper (ProsperWorks CRM) vs Freshsales vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert | Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Best CRM for Google Workspace users needing customizable sales pipelines.
- You want deep, native integration with Gmail, Calendar, and Drive.
- Your sales team needs flexible workflows with customizable fields and pipelines.
- You seek automation to reduce manual data entry and improve productivity.
- You require extensive third-party integrations beyond Google Workspace.
- You need advanced real-time reporting and intuitive dashboards.
Best for mid-sized sales teams needing intuitive CRM with strong automation.
- You want a user-friendly CRM that requires minimal technical expertise.
- Your sales team benefits from integrated communication tools like email and calls.
- You need intelligent lead scoring to prioritize high-potential prospects efficiently.
- Your company requires advanced web form automation capabilities.
- You depend heavily on highly customizable, graphical reporting features.
Small Business
Copper (ProsperWorks CRM): Best CRM for Google Workspace users needing customizable sales pipelines. Freshsales: Best for mid-sized sales teams needing intuitive CRM with strong automation.
Description | Copper is CRM software that helps you better manage your sales pipeline. With the right software, sales teams can collaborate and win more deals. It's easy to set up pipelines, provide ... Read More about Copper (ProsperWorks CRM) | Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an ... Read More about Freshsales | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM |
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Spotsaas ScoreWhat's this? ↗ | 9.4/10 | 9.3/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 1-250 employeesMedium business | 11-50 employees51-500 employees | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Seamless Integration with Google Workspace: Copper effortlessly integrates with Google Workspace, allowing teams to access and manage their CRM data directly within familiar tools like Gmail and Google Drive. This means less time switching between applications and more time focusing on building relationships.
- Contextual Insights at Your Fingertips: With Copper, you can view critical customer insights right alongside your emails and documents. This feature empowers your team to make informed decisions quickly, enhancing customer interactions and fostering stronger connections.
- Automated Data Entry: Say goodbye to tedious manual data entry! Copper automatically captures and updates contact information and activity details, freeing up your team to focus on what really matters—nurturing leads and closing deals.
- Streamlined Sales Processes: Freshsales simplifies your sales workflow, enabling teams to track leads, manage customer interactions, and close deals faster. You’ll appreciate how easy it is to navigate through the sales pipeline, ensuring nothing slips through the cracks.
- Intelligent Lead Scoring: With Freshsales, you can prioritize your leads based on their engagement and likelihood to convert. This feature allows you and your team to focus efforts where they matter most, driving efficiency and improving conversion rates.
- Built-in Communication Tools: Freshsales integrates email, phone calls, and chat features directly into the platform. This means you can engage with prospects without switching between tools—saving valuable time for you and your team.
No key benefits available yet.
Best fit
- 1-250 employees.
- Industries: SaaS, Consulting, Sales Automation, Martech, Fintech.
- Job Titles: Sales Managers, Account Executives, Business Development Representatives, CRM Administrators.
- 11 to 500 employees
- Sales Automation, SaaS, Martech, Fintech, and Consulting
- Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users may seek alternatives to Copper due to its steep learning curve, especially for teams not already familiar with Google Workspace, which can hinder productivity during the onboarding process.
- Businesses looking for more robust customization options might find Copper's features limiting, as they may need tailored solutions that better fit their unique sales processes and workflows.
- Companies with budget constraints could consider alternatives, as Copper's pricing model may not be suitable for smaller businesses or startups seeking more affordable CRM options without compromising essential features.
- Users might consider alternatives to Freshsales due to specific needs or preferences that may not be fully addressed by the platform.
- Some businesses may require more advanced automation features or customization options that Freshsales does not offer, prompting them to explore alternatives.
- Companies with budget constraints may seek more cost-effective CRM solutions that provide similar functionalities at a lower price point than Freshsales.
No alternatives guidance available yet.
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How do Copper (ProsperWorks CRM), Freshsales and Bigin by Zoho CRM Compare on Features?
Total Features | 10 Features | 10 Features | 10 Features |
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Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Copper (ProsperWorks CRM), Freshsales and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
Copper (ProsperWorks CRM) vs Freshsales User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users appreciate Copper's Google Workspace integration and customization but express frustration with its learning curve and customer support. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights ease of use, strong customer support, and effective sales process automation, tempered by occasional performance issues and feature limitations. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Ideo  Wag  Jenis |  Dunzo  Dyson  Grabyo |  Antech Microsystem Pvt.Ltd  Investacc  Hire |
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Media and Screenshots
Screenshots | /image_urls_1681292045.222191.png) 5 Screenshots |  35 Screenshots |
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Videos |  3 Videos |  3 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Copper (ProsperWorks CRM) or Freshsales?
- Freshsales edges out the other on user ratings (4.6 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Copper (ProsperWorks CRM) and Freshsales offer a free trial?
- Yes, both Copper (ProsperWorks CRM) and Freshsales offer a free trial.
- What is the starting price of Copper (ProsperWorks CRM) vs Freshsales?
- Copper (ProsperWorks CRM) starts at $23 /User/Month. Freshsales starts at $9 /user/month.
- What are the top alternatives to Copper (ProsperWorks CRM)?
- Top alternatives to Copper (ProsperWorks CRM) include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, The Real Estate CRM.
- What are the top alternatives to Freshsales?
- Top alternatives to Freshsales include Bigin by Zoho CRM, Salesforce, HubSpot CRM, Freshworks 360, Nutshell.