Constant Contact vs Pipedrive vs Bigin by Zoho CRM Comparison
Constant Contact
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
Constant Contact is a comprehensive email marketing platform that helps small businesses manage email marketing and social media promotions. With time-saving tools to help you find your customers and easily communicate w…
Pipedrive
Starting at $14 /user/month
- Free Trial
- Large Enterprises
- Medium Business
Pipedrive is a user-friendly customer relationship management (CRM) software designed to help sales teams streamline their pipelines, manage leads efficiently, and close deals faster. Ideal for small to mid-sized busines…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
Pipedrive leads on user satisfaction with a 4.7-star rating across 3,347 reviews.
Constant Contact vs Pipedrive vs Bigin by Zoho CRM — at a glance
| Feature | Constant Contact | Pipedrive | Bigin by Zoho CRM |
|---|---|---|---|
| Rating | 3.7 / 5 | 4.7 / 5 | 4.6 / 5 |
| Reviews | 7,452 | 3,347 | 294 |
| Starting price | Contact for pricing | $14 /user/month | $7 /User/Month |
| Free trial | Yes | Yes | Yes |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Small Business |
| Category | Email Marketing Software | CRM Software | CRM Software |
| Integrations | 1+ apps | 10+ apps | — |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available | Available |
| Support modes | Business Hours, Online | Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, GDPR | SOC 2, GDPR | — |
| Data residency | US | US | Global |
Key differences between Constant Contact and Pipedrive
- Pricing: Pipedrive starts at $14 /user/month. Constant Contact pricing is not publicly listed.
- User satisfaction: Pipedrive scores higher with a 4.7-star average.
- Deployment: Constant Contact supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Pipedrive supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Constant Contact vs Pipedrive vs Bigin by Zoho CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Email Marketing Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for small to mid-sized businesses needing simple, effective email marketing.
- You are a small business or nonprofit with up to 500 employees seeking easy email marketing setup.
- You want a user-friendly platform with customizable templates and A/B testing for campaigns.
- You need real-time analytics to monitor and optimize email marketing performance quickly.
- Your organization is a large enterprise requiring complex multi-channel marketing and advanced automation.
- You need deep CRM integrations and sophisticated marketing automation beyond basic email features.
Best CRM for small to mid-sized sales teams needing streamlined pipeline management.
- You are a small or medium business seeking an intuitive, easy-to-learn CRM.
- Your sales team needs AI-powered prompts and automated follow-ups to boost productivity.
- You want cost-effective CRM with strong reporting and real-time sales analytics.
- Your enterprise requires highly complex CRM customizations and deep third-party integrations.
- You need extensive relationship linking beyond standard sales contacts.
Small Business
Constant Contact: Best for small to mid-sized businesses needing simple, effective email marketing. Pipedrive: Best CRM for small to mid-sized sales teams needing streamlined pipeline management.
Description | Constant Contact is a comprehensive email marketing platform that helps small businesses manage email marketing and social media promotions. With time-saving tools to help you find your ... Read More about Constant Contact | Pipedrive is a user-friendly customer relationship management (CRM) software designed to help sales teams streamline their pipelines, manage leads efficiently, and close deals faster. Ideal ... Read More about Pipedrive | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM |
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Entry Level Pricing |
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Free Trial Availability | |||
Spotsaas ScoreWhat's this? ↗ | 9.6/10 | 9.6/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | 1-50 employees51-500 employees | 1-50 employees51-200 employees | — |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- User-Friendly Interface: With Constant Contact, even those who aren't tech-savvy can easily navigate the platform. Managers and administrators will appreciate how quickly their teams can get up to speed and start creating effective email campaigns.
- Comprehensive Email Marketing Tools: This platform offers a robust suite of features, including customizable templates, list segmentation, and A/B testing. Executives will find that these tools help optimize campaign performance and drive higher engagement rates.
- Real-Time Analytics: Constant Contact provides detailed reporting that tracks open rates, click-through rates, and conversions. This allows you to make informed decisions based on real data, ensuring your marketing strategies are always aligned with business goals.
- Streamlined Sales Processes: Pipedrive helps teams like yours to visualize and manage the entire sales pipeline effortlessly, allowing you to focus on closing deals rather than getting lost in administrative tasks.
- Intuitive User Interface: Users often appreciate Pipedrive’s clean and user-friendly design. This means your team can hit the ground running without extensive training, saving valuable time and resources.
- Robust Reporting and Analytics: With Pipedrive’s advanced reporting tools, you can gain real-time insights into your sales performance. This empowers executives like yourself to make data-driven decisions that can elevate overall business strategy.
No key benefits available yet.
Best fit
- 1 to 500 employees
- Marketing Technology (Martech), Nonprofits, Retail, E-commerce, and Event Management
- Marketing Managers, Small Business Owners, Nonprofit Fundraising Coordinators, and Event Planners
- 1-200 employees
- Martech, Revtech, Fintech, Sales Automation, SaaS, Consulting
- Sales Managers, Account Executives, Business Development Representatives, CRM Administrators
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Users seeking advanced automation features may find alternatives more appealing, as some platforms offer more sophisticated tools for targeted campaigns and customer segmentation that enhance marketing efficiency.
- Budget-conscious businesses might explore alternatives that provide similar functionalities at a lower cost, ensuring they can maintain effective email marketing without straining their finances.
- Companies with specific industry needs might prefer alternatives that offer tailored solutions or integrations with niche software, allowing for a more customized approach to their marketing strategies.
- Users may seek alternatives to Pipedrive if they require more advanced customization options to tailor their CRM experience to specific business processes or unique sales workflows that Pipedrive doesn’t fully support.
- Businesses with larger teams might look for alternatives that offer better scalability and user management features, ensuring that collaboration remains efficient as their workforce grows beyond Pipedrive’s capabilities.
- Organizations needing comprehensive reporting and analytics tools may find Pipedrive lacking in depth, prompting them to explore alternatives that provide more robust insights into sales performance and customer behavior.
No alternatives guidance available yet.
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How do Constant Contact, Pipedrive and Bigin by Zoho CRM Compare on Features?
Total Features | 26 Features | 10 Features | 10 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Constant Contact, Pipedrive and Bigin by Zoho CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Constant Contact vs Pipedrive User Reviews & Rating Comparison
User Ratings | 3.7 (based on 7452 reviews) | ||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyers appreciate Constant Contact for its ease of use and solid email marketing features but note limitations for larger or more complex marketing needs. What buyers like
Common complaints
| Buyer sentiment Overall, users praise Pipedrive for its ease of use, visual sales pipeline management, and strong customer support, though some note limitations in advanced features and integrations. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. |
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List of Customers
Customers | ![]() Mathnasium ![]() KW ![]() The UPS Store | Festo ![]() Remax Vimeo | ![]() Antech Microsystem Pvt.Ltd ![]() Investacc ![]() Hire |
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Media and Screenshots
Screenshots | ![]() 7 Screenshots | ![]() 5 Screenshots |
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Videos | ![]() 4 Videos | ![]() 3 Videos |
Alternatives
Alternatives |
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Related Blogs and Articles for Crm Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Constant Contact or Pipedrive?
- Pipedrive edges out the other on user ratings (4.7 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Constant Contact and Pipedrive offer a free trial?
- Yes, both Constant Contact and Pipedrive offer a free trial.
- What is the starting price of Constant Contact vs Pipedrive?
- Constant Contact starts at Contact for pricing. Pipedrive starts at $14 /user/month.
- What are the top alternatives to Constant Contact?
- Top alternatives to Constant Contact include Campaigner, Moosend, SMTP, FreshMail, AWeber.
- What are the top alternatives to Pipedrive?
- Top alternatives to Pipedrive include Bigin by Zoho CRM, Freshsales, Salesforce, HubSpot CRM, Onpipeline.

























