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Constant Contact vs Pipedrive vs Bigin by Zoho CRM Comparison

Last updated:

Constant Contact

3.7(7,452 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Constant Contact is a comprehensive email marketing platform that helps small businesses manage email marketing and social media promotions. With time-saving tools to help you find your customers and easily communicate w…

Pipedrive

4.7(3,347 reviews)

Starting at $14 /user/month

  • Free Trial
  • Large Enterprises
  • Medium Business

Pipedrive is a user-friendly customer relationship management (CRM) software designed to help sales teams streamline their pipelines, manage leads efficiently, and close deals faster. Ideal for small to mid-sized busines…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Pipedrive leads on user satisfaction with a 4.7-star rating across 3,347 reviews.

Constant Contact vs Pipedrive vs Bigin by Zoho CRM — at a glance

FeatureConstant ContactPipedriveBigin by Zoho CRM
Rating3.7 / 54.7 / 54.6 / 5
Reviews7,4523,347294
Starting priceContact for pricing$14 /user/month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryEmail Marketing SoftwareCRM SoftwareCRM Software
Integrations1+ apps10+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPRSOC 2, GDPR
Data residencyUSUSGlobal

Key differences between Constant Contact and Pipedrive

  • Pricing: Pipedrive starts at $14 /user/month. Constant Contact pricing is not publicly listed.
  • User satisfaction: Pipedrive scores higher with a 4.7-star average.
  • Deployment: Constant Contact supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Pipedrive supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Constant Contact vs Pipedrive vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Email Marketing Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Constant Contact
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Pipedrive - CRM Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Constant Contact

Best for small to mid-sized businesses needing simple, effective email marketing.

Choose if
  • You are a small business or nonprofit with up to 500 employees seeking easy email marketing setup.
  • You want a user-friendly platform with customizable templates and A/B testing for campaigns.
  • You need real-time analytics to monitor and optimize email marketing performance quickly.
Consider alternatives if
  • Your organization is a large enterprise requiring complex multi-channel marketing and advanced automation.
  • You need deep CRM integrations and sophisticated marketing automation beyond basic email features.

Pipedrive

Best CRM for small to mid-sized sales teams needing streamlined pipeline management.

Choose if
  • You are a small or medium business seeking an intuitive, easy-to-learn CRM.
  • Your sales team needs AI-powered prompts and automated follow-ups to boost productivity.
  • You want cost-effective CRM with strong reporting and real-time sales analytics.
Consider alternatives if
  • Your enterprise requires highly complex CRM customizations and deep third-party integrations.
  • You need extensive relationship linking beyond standard sales contacts.

Bigin by Zoho CRM

Best for

Small Business

Constant Contact: Best for small to mid-sized businesses needing simple, effective email marketing. Pipedrive: Best CRM for small to mid-sized sales teams needing streamlined pipeline management.

Description

Constant Contact is a comprehensive email marketing platform that helps small businesses manage email marketing and social media promotions. With time-saving tools to help you find your ... Read More about Constant Contact

Pipedrive is a user-friendly customer relationship management (CRM) software designed to help sales teams streamline their pipelines, manage leads efficiently, and close deals faster. Ideal ... Read More about Pipedrive

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $14 , monthly
  • Starts from $7 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.6/10

9.6/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.67

(3347)

4.57

(294)

Best Company Size

1-50 employees51-500 employees
1-50 employees51-200 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Constant Contact

  • User-Friendly Interface: With Constant Contact, even those who aren't tech-savvy can easily navigate the platform. Managers and administrators will appreciate how quickly their teams can get up to speed and start creating effective email campaigns.
  • Comprehensive Email Marketing Tools: This platform offers a robust suite of features, including customizable templates, list segmentation, and A/B testing. Executives will find that these tools help optimize campaign performance and drive higher engagement rates.
  • Real-Time Analytics: Constant Contact provides detailed reporting that tracks open rates, click-through rates, and conversions. This allows you to make informed decisions based on real data, ensuring your marketing strategies are always aligned with business goals.

Pipedrive

  • Streamlined Sales Processes: Pipedrive helps teams like yours to visualize and manage the entire sales pipeline effortlessly, allowing you to focus on closing deals rather than getting lost in administrative tasks.
  • Intuitive User Interface: Users often appreciate Pipedrive’s clean and user-friendly design. This means your team can hit the ground running without extensive training, saving valuable time and resources.
  • Robust Reporting and Analytics: With Pipedrive’s advanced reporting tools, you can gain real-time insights into your sales performance. This empowers executives like yourself to make data-driven decisions that can elevate overall business strategy.
Best fit

Best fit

Constant Contact

  • 1 to 500 employees
  • Marketing Technology (Martech), Nonprofits, Retail, E-commerce, and Event Management
  • Marketing Managers, Small Business Owners, Nonprofit Fundraising Coordinators, and Event Planners

Pipedrive

  • 1-200 employees
  • Martech, Revtech, Fintech, Sales Automation, SaaS, Consulting
  • Sales Managers, Account Executives, Business Development Representatives, CRM Administrators
Watchouts

Reasons buyers look elsewhere

Constant Contact

  • Users seeking advanced automation features may find alternatives more appealing, as some platforms offer more sophisticated tools for targeted campaigns and customer segmentation that enhance marketing efficiency.
  • Budget-conscious businesses might explore alternatives that provide similar functionalities at a lower cost, ensuring they can maintain effective email marketing without straining their finances.
  • Companies with specific industry needs might prefer alternatives that offer tailored solutions or integrations with niche software, allowing for a more customized approach to their marketing strategies.

Pipedrive

  • Users may seek alternatives to Pipedrive if they require more advanced customization options to tailor their CRM experience to specific business processes or unique sales workflows that Pipedrive doesn’t fully support.
  • Businesses with larger teams might look for alternatives that offer better scalability and user management features, ensuring that collaboration remains efficient as their workforce grows beyond Pipedrive’s capabilities.
  • Organizations needing comprehensive reporting and analytics tools may find Pipedrive lacking in depth, prompting them to explore alternatives that provide more robust insights into sales performance and customer behavior.

Software Demo

Demo

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  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

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How do Constant Contact, Pipedrive and Bigin by Zoho CRM Compare on Features?

Total Features

26 Features

10 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Constant Contact, Pipedrive and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $14 , monthly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Lite

          $19

          /user/month

          • Lead, calendar and pipeline management

          • AI-powered report creation

          • Real-time sales feed

          Show more +

        • Growth

          $34

          /user/month

          • Lite plan +

          • Full email sync with tracking

          • Automations and nurturing sequences

          Show more +

        • Premium

          $64

          /user/month

          • Growth plan +

          • Lead generation and routing

          • Custom scoring and company data enrichment

          Show more +

        • Browse all pricing plans
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Constant Contact pricing
        Pipedrive pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes
        ✓ Yes

        ISO 27001

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes
        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes
        ✓ Yes

        Data Encryption

        ✓ Yes
        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Constant Contact vs Pipedrive User Reviews & Rating Comparison

        User Ratings

        3.7

        (based on 7452 reviews)

        Rating Distribution

        0

        0

        0

        0

        0

        2399

        495

        70

        17

        45

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyers appreciate Constant Contact for its ease of use and solid email marketing features but note limitations for larger or more complex marketing needs.

        What buyers like

        • Ease of use
        • Comprehensive email marketing tools
        • Real-time analytics

        Common complaints

        • Limited advanced automation
        • Pricing transparency

        Buyer sentiment

        Overall, users praise Pipedrive for its ease of use, visual sales pipeline management, and strong customer support, though some note limitations in advanced features and integrations.

        What buyers like

        • Ease of use
        • Visual sales pipeline tracking
        • Customer support quality

        Common complaints

        • Limited integrations
        • Initial learning curve

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • User-friendly interface enabling quick onboarding for non-technical users

        • Comprehensive email marketing features including customizable templates and A/B testing

        • Real-time analytics providing actionable insights on campaign performance

        • Limited suitability for very large enterprises or highly complex marketing workflows

        • Potential lack of advanced automation features compared to enterprise-grade platforms

        • Intuitive and easy-to-use interface with minimal training required

        • Cost-effective alternative to larger CRM platforms like Salesforce

        • Robust reporting and real-time sales analytics

        • Initial complexity requiring onboarding support for efficient use

        • Limited integrations with some third-party tools such as Typeform

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        List of Customers

        Customers

        Mathnasium

        Mathnasium

        KW

        KW

        The UPS Store

        The UPS Store

        Festo

        Festo

        Remax

        Remax

        Vimeo

        Vimeo

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Create Custom Landing Page

        7 Screenshots

        Dashboard

        5 Screenshots

        Videos

        video-0

        4 Videos

        video-0

        3 Videos

        Expand your shortlist

        Add another option to compare side by side

        Search by product name to compare pricing, fit, and buyer feedback in one view.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Constant Contact or Pipedrive?
        Pipedrive edges out the other on user ratings (4.7 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Constant Contact and Pipedrive offer a free trial?
        Yes, both Constant Contact and Pipedrive offer a free trial.
        What is the starting price of Constant Contact vs Pipedrive?
        Constant Contact starts at Contact for pricing. Pipedrive starts at $14 /user/month.
        What are the top alternatives to Constant Contact?
        Top alternatives to Constant Contact include Campaigner, Moosend, SMTP, FreshMail, AWeber.
        What are the top alternatives to Pipedrive?
        Top alternatives to Pipedrive include Bigin by Zoho CRM, Freshsales, Salesforce, HubSpot CRM, Onpipeline.

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