CloudApp vs Agentforce Sales (formerly Salesforce Sales Cloud) vs Bigin by Zoho CRM vs Creatio CRM Comparison
CloudApp
Starting at $8 /User/Month
- Free Trial
- Individuals
- Large Enterprises
The asynchronous messaging, lightweight file sharing, customizable embedding, and sharing options of CloudApp make it the go-to choice for any team's communication needs. CloudApp enhances internal collaboration by provi…
Agentforce Sales (formerly Salesforce Sales Cloud)
Starting at $25 /user/month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and analytics — with Agentforce, Sa…
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…
Creatio CRM
Starting at $40 /user/month
- Large Enterprises
- Medium Business
Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It brings together sales, marketing, c…
CloudApp leads on user satisfaction with a 4.7-star rating across 381 reviews.
CloudApp vs Agentforce Sales (formerly Salesforce Sales Cloud) vs Bigin by Zoho CRM vs Creatio CRM — at a glance
| Feature | CloudApp | Agentforce Sales (formerly Salesforce Sales Cloud) | Bigin by Zoho CRM | Creatio CRM |
|---|---|---|---|---|
| Rating | 4.7 / 5 | 4.5 / 5 | 4.6 / 5 | — |
| Reviews | 381 | 646 | 243 | — |
| Starting price | $8 /User/Month | $25 /user/month | $7 /User/Month | $40 /user/month |
| Free trial | Yes | Yes | Yes | No |
| Free version | No | No | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Freelancers / Consultants, Large Enterprises, Medium Business | Small Business | Large Enterprises, Medium Business |
| Category | Sales Enablement Software | CRM Software | CRM Software | CRM Software |
| Integrations | — | 13+ apps | — | 5+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac, Browser Based (Cloud), Mobile - Windows |
| API | Available | Available | Available | Available |
| Support modes | 24/7 (Live rep), Business Hours, Online | Business Hours, Online | Business Hours, Online | Online |
| Certifications | SOC 2, GDPR | SOC 2, HIPAA, GDPR, ISO 27001 | — | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | Global | Global | Global | United States, United Kingdom, Australia, European Union |
Key differences between CloudApp and Agentforce Sales (formerly Salesforce Sales Cloud)
- Pricing: CloudApp starts at $8 /User/Month, while Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month.
- Target audience: CloudApp is built for Individuals and Large Enterprises, while Agentforce Sales (formerly Salesforce Sales Cloud) targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: CloudApp scores higher with a 4.7-star average.
- Deployment: CloudApp supports SaaS/Web/Cloud, Mobile - iOS, Installed - Windows, Installed - Mac; Agentforce Sales (formerly Salesforce Sales Cloud) supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare CloudApp vs Agentforce Sales (formerly Salesforce Sales Cloud) vs Bigin by Zoho CRM vs Creatio CRM — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Sales Enablement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
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CloudApp, Agentforce Sales (formerly Salesforce Sales Cloud), Bigin by Zoho CRM vs Creatio CRM: Biggest differences
Start here before you go deeper into features.
Best for quick, easy visual communication and sharing in mid-sized to large teams.
- You need fast creation and sharing of annotated screenshots, videos, and GIFs to save time.
- Your team values seamless integration with tools like Slack, Trello, and Asana for streamlined workflows.
- You want a simple, intuitive interface with keyboard shortcuts and automatic link generation for easy collaboration.
- Your team requires highly stable, bug-free video recording without occasional crashes or upload failures.
- You depend heavily on mobile app performance, especially on tablets like iPads, where lag is common.
Agentforce Sales (formerly Salesforce Sales Cloud)
Best for medium to large enterprises needing highly customizable CRM solutions.
- You require extensive customization to fit unique industry workflows.
- Your team needs robust analytics and reporting for data-driven sales decisions.
- You want seamless integration with numerous third-party applications and APIs.
- You are a small business or startup with a limited budget.
- Your team lacks technical expertise or prior CRM experience.
Small Business
Large Enterprises, Medium Business
CloudApp: Best for quick, easy visual communication and sharing in mid-sized to large teams. Agentforce Sales (formerly Salesforce Sales Cloud): Best for medium to large enterprises needing highly customizable CRM solutions.
Description | The asynchronous messaging, lightweight file sharing, customizable embedding, and sharing options of CloudApp make it the go-to choice for any team's communication needs. CloudApp enhances ... Read More about CloudApp | Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and ... Read More about Agentforce Sales (formerly Salesforce Sales Cloud) | Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM | Creatio is an AI-native, no-code CRM and workflow automation platform designed to help organizations manage customer relationships and business processes on a single unified system. It ... Read More about Creatio CRM |
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SpotScoreWhat's this? ↗ | 9.8/10 | 9.8/10 | 9.0/10 | Not Available |
User RatingsBased on verified Spotsaas reviews | ||||
Best Company Size | 50-500 employeesLarge Enterprises | 50 to 10,000 employeesMedium to Large Enterprises | — | 50–10,000+ employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Simplified Communication: With CloudApp, teams can easily share visual content like screenshots and GIFs, reducing the need for lengthy emails. Visual communication improves clarity and reduces misunderstandings.
- Increased Productivity: Cut down on the time spent explaining concepts. CloudApp's instant capture features let you and your team save time while keeping everyone aligned and informed.
- Versatile Integration: CloudApp integrates smoothly with popular tools like Slack, Trello, and Asana. This means you can improve your existing workflows without switching platforms, keeping your team focused and productive.
Agentforce Sales (formerly Salesforce Sales Cloud)
- Simplified Sales Processes: Salesforce simplifies the entire sales cycle, allowing teams to manage leads, opportunities, and customer interactions smoothly. I've seen firsthand how this leads to increased efficiency and higher conversion rates.
- Analytics and Reporting: With Salesforce's analytics tools, managers can gain insights into performance metrics. This allows for informed decision-making based on real-time data, so strategies stay aligned with business goals.
- Customizable Solutions: One of Salesforce's key features is its adaptability. Whether you're in retail, healthcare, or finance, the platform can be designed for your specific industry needs. I often recommend using this flexibility for maximum impact.
No key benefits available yet.
- Advanced Workflow Automation: Creatio supports end-to-end workflow automation through triggers, rules, approvals, and task orchestration. Repetitive actions such as follow-ups, lead routing, and status updates can run automatically. This reduces manual effort, minimizes errors, and keeps processes following defined standards, improving efficiency across departments.
- AI-Driven Insights and Analytics: Creatio uses AI-driven analytics to surface trends, predict outcomes, and recommend next actions. Teams can monitor performance, forecast revenue, and identify bottlenecks using real-time dashboards. These insights help decision-makers prioritize tasks, improve planning accuracy, and adjust strategies based on actual operational data rather than assumptions.
- Scalable for Growing Organizations: Creatio is designed to support growing teams, complex workflows, and increasing data volumes. Organizations can expand usage across departments, regions, and business units without changing platforms. Its modular structure allows teams to add features, integrations, and automation gradually as operational needs become more advanced.
Best fit
- 50-500 employees.
- CloudApp is ideal for industries such as Martech, SaaS, Consulting, Customer Support, and Sales Automation. Typical users include Sales Managers, Account Executives, Customer Support Representatives, Marketing Coordinators, and Product Managers.
Agentforce Sales (formerly Salesforce Sales Cloud)
- 50 to 10,000 employees
- Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
- Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
No best-fit guidance available yet.
- 50–10,000+ employees
- Banking & Financial Services, Insurance, Telecommunications, Healthcare, Manufacturing, Real Estate, Professional Services, IT Services, Public Sector, Education
- Sales Manager, CRM Manager, Revenue Operations Manager, Marketing Operations Manager, Customer Service Manager, Business Process Manager, Digital Transformation Lead, CIO
Reasons buyers look elsewhere
- Users may seek alternatives to CloudApp due to pricing concerns, especially if they find that the subscription model does not align with their budget or usage frequency for visual communication tools.
- Some individuals or teams might require more advanced editing features or integrations with other software, leading them to explore options that offer enhanced functionality tailored to their workflow needs.
- Users could be looking for improved performance or reliability, particularly if they experience frequent downtime or slow upload speeds with CloudApp, prompting a search for a more stable solution.
Agentforce Sales (formerly Salesforce Sales Cloud)
- Pricing exceeds $165/month for most teams — buyers with <50 employees often switch to HubSpot CRM ($50/month) or Pipedrive ($59/month) for lower cost
- Lacks pre-built templates for specific industries like real estate or nonprofits — teams needing vertical solutions add Zoho CRM or industry-specific alternatives
- Requires 4–6 weeks of admin setup and training — companies wanting faster deployment choose Pipedrive or Monday.com Sales for quicker onboarding
No alternatives guidance available yet.
- While Creatio has integrations and a marketplace, users who require deep connectivity with certain niche tools or large ecosystems (e.g., extensive third-party apps) may choose alternatives with broader out-of-the-box integrations.
- Creatio’s pricing and feature tiers are structured for mid-sized to larger businesses. Smaller teams or budget-constrained startups may opt for alternatives offering essential CRM capabilities at lower costs without advanced automation overhead.
- Though no-code, Creatio’s workflow builder and extensive features can feel overwhelming without training. Teams with limited CRM experience might gravitate toward platforms with more intuitive interfaces or guided onboarding to reduce ramp-up time.
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How do CloudApp, Agentforce Sales (formerly Salesforce Sales Cloud), Bigin by Zoho CRM and Creatio CRM Compare on Features?
Total Features | 9 Features | 11 Features | 10 Features | 78 Features |
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Unique Features | No unique features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare CloudApp, Agentforce Sales (formerly Salesforce Sales Cloud), Bigin by Zoho CRM and Creatio CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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CloudApp, Agentforce Sales (formerly Salesforce Sales Cloud), Bigin by Zoho CRM vs Creatio CRM: Other Details
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CloudApp, Agentforce Sales (formerly Salesforce Sales Cloud), Bigin by Zoho CRM vs Creatio CRM Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✗ No | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
CloudApp vs Agentforce Sales (formerly Salesforce Sales Cloud) vs Bigin by Zoho CRM User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |||
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Rating Distribution | No reviews available for this product | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use and productivity gains, tempered by concerns over occasional bugs and mobile app performance. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights Salesforce's customization, analytics, and integration strengths, tempered by concerns about cost and complexity. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like
Common complaints
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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CloudApp, Agentforce Sales (formerly Salesforce Sales Cloud), Bigin by Zoho CRM and Creatio CRM Customers
Customers |  Uber  Salesforce |  BBVA  Brunello Cucinelli  Unilever |  Antech Microsystem Pvt.Ltd  Investacc  Hire |  Nasdaq  Colgate-Palmolive  ENT Credit Union |
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Media and Screenshots
Screenshots |  4 Screenshots |  3 Screenshots |
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Videos |  4 Videos |  5 Videos |
Alternatives to CloudApp, Agentforce Sales (formerly Salesforce Sales Cloud), Bigin by Zoho CRM, Creatio CRM
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, CloudApp or Agentforce Sales (formerly Salesforce Sales Cloud)?
- CloudApp edges out the other on user ratings (4.7 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do CloudApp and Agentforce Sales (formerly Salesforce Sales Cloud) offer a free trial?
- Yes, both CloudApp and Agentforce Sales (formerly Salesforce Sales Cloud) offer a free trial.
- What is the starting price of CloudApp vs Agentforce Sales (formerly Salesforce Sales Cloud)?
- CloudApp starts at $8 /User/Month. Agentforce Sales (formerly Salesforce Sales Cloud) starts at $25 /user/month.
- What are the top alternatives to CloudApp?
- Top alternatives to CloudApp include Scribe, FireShot, Snapup, RecordScreen.io, Snagit.
- What are the top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)?
- Top alternatives to Agentforce Sales (formerly Salesforce Sales Cloud) include Bigin by Zoho CRM, Creatio CRM, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp.