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ClickUp vs Salesforce Essentials vs Bigin by Zoho CRM Comparison

Last updated:

ClickUp

4.4(8,714 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

ClickUp is a versatile cloud-based project management platform designed to cater to both individual project needs and the complex demands of enterprise-level teams. Offering a customizable planning experience, it allows…

Salesforce Essentials

4.2(963 reviews)

Starting at $25 /User/Month

  • Free Trial
  • Small Business

Salesforce Essentials includes a complete set of customer relationship management software, the industry’s leading customer service solution, Salesforce Chatter, and training to get you up and running quickly in the clou…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

ClickUp leads on user satisfaction with a 4.4-star rating across 8,714 reviews.

ClickUp vs Salesforce Essentials vs Bigin by Zoho CRM — at a glance

FeatureClickUpSalesforce EssentialsBigin by Zoho CRM
Rating4.4 / 54.2 / 54.3 / 5
Reviews8,714963119
Starting price$7 /User/Month$25 /User/Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessSmall BusinessSmall Business
CategoryCollaboration SoftwareCRM SoftwareCRM Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPR
Data residencyGlobalGlobalGlobal

Key differences between ClickUp and Salesforce Essentials

  • Pricing: ClickUp starts at $7 /User/Month, while Salesforce Essentials starts at $25 /User/Month.
  • Target audience: ClickUp is built for Freelancers / Consultants and Large Enterprises, while Salesforce Essentials targets Small Business.
  • User satisfaction: ClickUp scores higher with a 4.4-star average.
  • Deployment: ClickUp supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Salesforce Essentials supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare ClickUp vs Salesforce Essentials vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Collaboration Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ClickUp - Collaboration Software
Talk to an expert
Talk to an expert
Salesforce Essentials - CRM Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

ClickUp

Best for customizable, all-in-one project management in mid-to-large teams.

Choose if
  • You need highly customizable workflows adaptable to diverse project methods.
  • Your team values an intuitive interface that streamlines task and workflow management.
  • You want a single platform consolidating tasks, docs, goals, and chat.
Consider alternatives if
  • Your team lacks technical expertise and may struggle with a steep learning curve.
  • You require extensive third-party app integrations and marketplace connectors.

Salesforce Essentials

Best for

Small Business

Bigin by Zoho CRM

Best for

Small Business

ClickUp typically suits Freelancers / Consultants and Large Enterprises. Salesforce Essentials tends to fit Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ClickUp is a versatile cloud-based project management platform designed to cater to both individual project needs and the complex demands of enterprise-level teams. Offering a customizable ... Read More about ClickUp

Salesforce Essentials includes a complete set of customer relationship management software, the industry’s leading customer service solution, Salesforce Chatter, and training to get you up ... Read More about Salesforce Essentials

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $7 , yearly
  • Starts from $25 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

9.8/10

8.7/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

50-500 employeesLarge enterprises
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

ClickUp

  • Streamlined Project Management: ClickUp offers an intuitive platform that simplifies project management, allowing teams to easily collaborate, set priorities, and track progress. As a manager, you’ll find that this clarity boosts productivity across your organization.
  • Customizable Workflows: With ClickUp’s versatile features, you can tailor workflows to fit your specific needs. Whether you're an administrator looking to optimize processes or an executive wanting a bird's-eye view of operations, this adaptability ensures that everyone is on the same page.
  • All-in-One Tool: Say goodbye to juggling multiple applications. ClickUp consolidates tasks, docs, goals, and chat into one seamless experience. This means less time switching between tools and more time focusing on what truly matters—driving results.
Best fit

Best fit

ClickUp

  • 50 to 500 employees
  • Martech, SaaS, Consulting, Fintech, Project Management, and Creative Agencies
  • Project Managers, Product Managers, Marketing Coordinators, Team Leaders, and Operations Managers
Watchouts

Reasons buyers look elsewhere

ClickUp

  • Users may seek alternatives to ClickUp due to a preference for simpler interfaces that reduce the learning curve and enhance usability, especially for teams with varying technical expertise.
  • Some teams might find ClickUp's extensive features overwhelming, prompting them to explore tools that offer a more streamlined approach tailored to their specific project management needs.
  • Budget constraints can also drive users to consider alternatives, as some competing platforms provide comparable functionalities at lower price points or with more flexible pricing structures.

Software Demo

Demo

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do ClickUp, Salesforce Essentials and Bigin by Zoho CRM Compare on Features?

Total Features

44 Features

8 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare ClickUp, Salesforce Essentials and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $7 , yearly
        • $25 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Free

          Free

          • 100MB Storage

          • Unlimited Tasks

          • Unlimited Free Plan Members

          Show more +

        • Unlimited

          $10

          /user/month

          • Includes features of Free plan, plus

          • Unlimited Storage

          • Unlimited Integrations

          Show more +

        • Business

          $19

          /user/month

          • Includes features of Unlimited plan, plus

          • Google SSO

          • Unlimited Teams

          Show more +

        • Browse all pricing plans
        • Salesforce Essentials

          • Manage contacts

          • Track relationships and deals

          • Respond to customers

          Show more +

        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        ClickUp pricing
        Salesforce Essentials pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✓ Yes
        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        ClickUp vs Salesforce Essentials User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        2702

        171

        6

        5

        5

        28

        10

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlighting versatility, customization, and strong customer support, tempered by concerns over initial learning difficulty and limited marketplace options.

        What buyers like

        • Customizability
        • Ease of use
        • Customer support

        Common complaints

        • Steep learning curve
        • Limited marketplace integrations

        Buyer sentiment

        Buyer sentiment is positive across 38 reviews, with strong overall satisfaction.

        What buyers like

        • Highly customizable platform that easily adapts to specific business needs, with extensive integration capabilities and a wide variety of third-party app options.
        • Intuitive and user-friendly interface for both admins and end users, making adoption and daily operations seamless.
        • Out-of-the-box functionality enables quick implementation with minimal setup, allowing businesses to hit the ground running.

        Common complaints

        • The extensive customizability and breadth of features can be overwhelming for new users or small businesses without significant technical expertise and support.
        • The user interface, while powerful, can occasionally feel clunky or unintuitive, especially for first-time users or non-technical team members.
        • Documentation and tutorials are not always comprehensive or localized, making it harder for users to grasp advanced features in some regions.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Highly customizable workflows adaptable to diverse project management methods

        • Intuitive and user-friendly interface for efficient task and workflow management

        • Responsive customer support that prioritizes user feedback

        • Steep learning curve for new users without technical expertise

        • Limited visibility and availability of additional apps and connectors in marketplace

        • Comprehensive feature set supports diverse business needs.

        • Strong customer service tools enhance client interactions.

        • Cloud-based access allows for remote collaboration.

        • Complexity may overwhelm new users.

        • Higher pricing could be a barrier for small businesses.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        Samsung

        Samsung

        IBM

        IBM

        Booking.com

        Booking.com

        Mashgin

        Mashgin

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        ClickUp

        5 Screenshots

        2 Screenshots

        Videos

        video-0

        5 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, ClickUp or Salesforce Essentials?
        ClickUp edges out the other on user ratings (4.4 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do ClickUp and Salesforce Essentials offer a free trial?
        Yes, both ClickUp and Salesforce Essentials offer a free trial.
        What is the starting price of ClickUp vs Salesforce Essentials?
        ClickUp starts at $7 /User/Month. Salesforce Essentials starts at $25 /User/Month.
        What are the top alternatives to ClickUp?
        Top alternatives to ClickUp include Basecamp, Trello, TeamGantt, Asana, Teamwork.
        What are the top alternatives to Salesforce Essentials?
        Top alternatives to Salesforce Essentials include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, HubSpot CRM.

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