8.7
SpotScore
Signpost Review: Is It The Right CRM Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Signpost offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Signpost?
Signpost is a CRM software suite that helps you manage your sales pipeline, marketing campaign, appointments, and leads. Our application is a cloud-based SaaS that allows you to be more efficient with your time and provide a higher level of service to your clients. It's easy to use, doesn't require any training or customization and can be deployed in days. Signpost will allow you to focus on your clients and build long-lasting relationships.
Pricing
Signpost offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
Signpost Software Demo
Signpost was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Signpost
- Team types
- Large Enterprises, Medium Business
Why teams choose Signpost
The intuitive design requires no training.
Quick deployment allows for immediate use.
Cloud-based access enhances flexibility.
Is Signpost right for you?
What buyers should know before shortlisting Signpost
Signpost has proven itself to be a highly effective tool for small business owners seeking to enhance their online reputation and streamline customer engagement. Users consistently highlight its intuitive interface and automation capabilities, making tasks such as review generation, email campaigns, and customer follow-ups nearly effortless.
The platform's ability to boost online visibility through Google and Yelp reviews has driven tangible success for many businesses, with some reporting significant increases in reviews and customer retention. Additionally, its integration with platforms like QuickBooks and its helpful customer support team have been widely praised, adding value to the overall experience.
However, some users have flagged the service's pricing as being on the higher side, which might be a hurdle for smaller operations. Some have also noted rigid contract terms and a lack of a trial period, which could deter potential customers.
Despite these challenges, Signpost stands out as a powerful tool for businesses looking to enhance their online presence and build long-term customer relationships. Its proven results make it a solid investment for those focused on reputation management and growth.
Signpost pros and cons
- Signpost pros
The intuitive design requires no training.
Quick deployment allows for immediate use.
Cloud-based access enhances flexibility.
- Signpost cons
Limited advanced features may restrict growth.
Customization options are minimal.
Ready to try it?
Get started with Signpost
Connect with the team for a personalised demo.
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See how it stacks up
Compare Signpost side-by-side with top CRM Software alternatives.
What is the pricing of Signpost?
Signpost uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Signpost Pricing Plans
Weighing your options?
Not sure if Signpost fits your budget?
Signpost reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 104 reviews, with strong overall satisfaction.
What buyers like
- Automates review collection and reputation management, increasing positive reviews.
- Automation handles emails, newsletters, and follow-ups without manual intervention.
- Platform is accessible for small businesses and non-technical users.
Common complaints
- High pricing can be burdensome for small businesses, especially given the lack of flexibility in contract terms and refunds.
- Contracts are long-term with upfront payment requirements, which some users find restrictive and risky.
- Repeated customer follow-ups after reviews are submitted can cause annoyance among clients.
Are you using Signpost?
What users are saying
R
Rob
07/16/25
Alicia was very kind as well as being…
Alicia was very kind as well as being very patient.We have a somewhat complicated phone system to program and Alicia didn’t give up until we were ...
Read more
JC
Joseph Chambers
07/16/25
What makes this experience great in my…
What makes this experience great in my opinion is I don't have to answer robot calls all day, When my actual customers call they are met quickly with ...
Read more
EP
Emily Parsons
07/09/25
Abby and Erica are amazing!
We currently have about 12 different branches on with Signpost and Abby and Erica are always amazing and willing to help!
JJ
Jackalope Jacks Plumbing
05/15/25
Signed post was great for answering calls…
Signed post was great for answering calls taking information. They were perfect for my situation. And any company that needs a phone answering service
BA
Budget and Quality Garage Door
05/13/25
Lee was exceptionally helpful
Lee was exceptionally helpful, this guys customer service is second to none!
BW
BRIAN WHITE
04/03/25
I had the chance to interact with a Real Five Star Representative.
I had the chance to interact with a representative by the name of Tyree Tab-Eliot twice, as of now. He was and is by far one of the best reps I've had ...
Read more
- See if Signpost fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Signpost?
Call logging is the process of gathering, examination, and reporting technical and statistical data regarding phone calls. It excludes call…
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…
Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…
Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…
A product catalog is a marketing tool that contains vital product information to assist buyers in making a purchasing choice. Product charac…
Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…
Signpost security and data handling
Key compliance certifications and security features for IT and security teams evaluating Signpost.
Certifications
Developer & data
Alternatives to Signpost
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9.0
Excellent
Signpost Support Options
Frequently Asked Questions About Signpost
Common questions buyers ask before choosing Signpost.
Signpost is a CRM Software. Signpost offers List Management, Customer Support, Marketing Automation, Project Management, Product Catalog and many more functionalities.
Buyers commonly note the following limitations of Signpost: Limited advanced features may restrict growth.; Customization options are minimal.; Support resources may not be sufficient..
Some top alternatives to Signpost includes Bigin by Zoho CRM, Maropost, ClickUp, Act! and Postbag.
Signpost offers Quotation Based pricing model
The starting price is not disclosed by Signpost. You can visit Signpost pricing page to get the latest pricing.
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
