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8.7

Spot Score

Signpost - CRM Software

Signpost Review: Is It The Right CRM Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

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Signpost offers custom pricing plan

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What is Signpost?

Signpost is a CRM software suite that helps you manage your sales pipeline, marketing campaign, appointments, and leads. Our application is a cloud-based SaaS that allows you to be more efficient with your time and provide a higher level of service to your clients. It's easy to use, doesn't require any training or customization and can be deployed in days. Signpost will allow you to focus on your clients and build long-lasting relationships.

Pricing

  • Signpost offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

  • Data residency:Global

Signpost Software Demo

Signpost was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Signpost

Team types
Large Enterprises, Medium Business

Why teams choose Signpost

  • The intuitive design requires no training.

  • Quick deployment allows for immediate use.

  • Cloud-based access enhances flexibility.

Is Signpost right for you?

What buyers should know before shortlisting Signpost

Signpost has proven itself to be a highly effective tool for small business owners seeking to enhance their online reputation and streamline customer engagement. Users consistently highlight its intuitive interface and automation capabilities, making tasks such as review generation, email campaigns, and customer follow-ups nearly effortless.

The platform's ability to boost online visibility through Google and Yelp reviews has driven tangible success for many businesses, with some reporting significant increases in reviews and customer retention. Additionally, its integration with platforms like QuickBooks and its helpful customer support team have been widely praised, adding value to the overall experience.

However, some users have flagged the service's pricing as being on the higher side, which might be a hurdle for smaller operations. Some have also noted rigid contract terms and a lack of a trial period, which could deter potential customers.

Despite these challenges, Signpost stands out as a powerful tool for businesses looking to enhance their online presence and build long-term customer relationships. Its proven results make it a solid investment for those focused on reputation management and growth.

Pros and cons

Signpost pros and cons

  • Signpost pros
  • The intuitive design requires no training.

  • Quick deployment allows for immediate use.

  • Cloud-based access enhances flexibility.

  • Signpost cons
  • Limited advanced features may restrict growth.

  • Customization options are minimal.

3.7/5 rating
87 verified reviews

Ready to try it?

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Connect with the team for a personalised demo.

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Still comparing?

See how it stacks up

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What is the pricing of Signpost?

Signpost uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingSignpost offers custom pricing
Pricing Model
Quotation Based

Signpost reviews and ratings

Buyer sentiment

Buyer sentiment is mixed to positive across 87 reviews, with clear strengths and a few common watchouts.

What buyers like

  • Streamlines the process of collecting reviews and managing online reputation, significantly boosting positive reviews and online presence.
  • Automation saves time by handling repetitive marketing tasks like sending emails, newsletters, and follow-ups with minimal manual intervention.
  • Easy to use with an intuitive platform, making it accessible for small businesses and non-technical users.

Common complaints

  • High pricing can be burdensome for small businesses, especially given the lack of flexibility in contract terms and refunds.
  • Contracts are long-term with upfront payment requirements, which some users find restrictive and risky.
  • Repeated customer follow-ups after reviews are submitted can cause annoyance among clients.

3.7

Very Good

Based on 129 ratings & 87 reviews

Rating Distribution

Excellent

(62)

Very Good

(7)

Good

(6)

Poor

(1)

Poor

(11)

What users are saying

LH

Legacy Home Inspection & Appraisal LLC

12/12/20

5 out of 5

Hiring Signpost is like hiring another…

Hiring Signpost is like hiring another employee just to keep in touch with our past customers to ensure each one is still satisfied with our service. ...

Read more

DA

Dan Allen Joslin

11/11/20

1 out of 5

This service was a horrible waist of…

This service was a horrible waist of money. They made me prepay for a year thanks I sucked it up even through the pandemic. I canceled with them three ...

Read more

JM

Jay M

10/26/20

4.5 out of 5

Long Time User

What do you like best? Automation and ease of use with newsletters What do you dislike? not much. they're prepping a ton of new rollouts ...

Read more

LP

Lore Peckelbeen

09/29/20

4 out of 5

levering laptop

Hoelang duurt de levering van een laptop?

MN

Masa N

06/19/20

5 out of 5

Set it and forget it marketing!

What do you like best? Signpost makes it easy to do all the marketing you wish you had time for. It’s an intuitive way of marketing that if done ...

Read more

BG

Brenda G

06/18/20

5 out of 5

Easy to work with and produce many good reviews

What do you like best? The main reason we signed up was to get reviews. Signpost has been extremely effective at getting us tons of positive ...

Read more

What are the features of Signpost?

26%

Feature coverage

7 of 27 tracked features

Call logging is the process of gathering, examination, and reporting technical and statistical data regarding phone calls. It excludes call…

Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…

Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…

Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…

Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…

A product catalog is a marketing tool that contains vital product information to assist buyers in making a purchasing choice. Product charac…

Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…

Security & Compliance

Signpost security and data handling

Key compliance certifications and security features for IT and security teams evaluating Signpost.

Certifications

HIPAA✗ Not certified

Developer & data

Data residency
🌐

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Help & Contact

Signpost Support Options

Customer ServiceBusiness HoursOnline
LocationNew York, NY

Frequently Asked Questions About Signpost

Common questions buyers ask before choosing Signpost.

Signpost is a CRM Software. Signpost offers List Management, Customer Support, Marketing Automation, Project Management, Product Catalog and many more functionalities.

Buyers commonly note the following limitations of Signpost: Limited advanced features may restrict growth.; Customization options are minimal.; Support resources may not be sufficient..

Some top alternatives to Signpost includes Bigin by Zoho CRM, Maropost, ClickUp, Act! and Postbag.

Signpost offers Quotation Based pricing model

We don't have information regarding integrations of the Signpost as of now.

The starting price is not disclosed by Signpost. You can visit Signpost pricing page to get the latest pricing.

Ready to try it?

Get started with Signpost

Get connected with the team for a personalised demo.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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