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C2CRM vs Service Provider Pro vs Bigin by Zoho CRM Comparison

Last updated:

C2CRM

4.7(75 reviews)

Starting at $37 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

C2CRM is the most complete CRM software package available for growing businesses. Our web-based solution takes care of your sales, marketing, and customer service with a full suite of integrated solutions that can work s…

Service Provider Pro

4.8(4 reviews)

Starting at $49 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Service Provider Pro is a client management and billing platform built for digital agencies and productized service businesses that sell recurring packages or project-based work. It combines a white-labeled client portal…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Service Provider Pro leads on user satisfaction with a 4.8-star rating across 4 reviews.

C2CRM vs Service Provider Pro vs Bigin by Zoho CRM — at a glance

FeatureC2CRMService Provider ProBigin by Zoho CRM
Rating4.7 / 54.8 / 54.6 / 5
Reviews754294
Starting price$37 /User/Month$49 /Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineOnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSUSGlobal

Key differences between C2CRM and Service Provider Pro

  • Pricing: C2CRM starts at $37 /User/Month, while Service Provider Pro starts at $49 /Month.
  • User satisfaction: Service Provider Pro scores higher with a 4.8-star average.
  • Deployment: C2CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Service Provider Pro supports SaaS/Web/Cloud.

Compare C2CRM vs Service Provider Pro vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

C2CRM - CRM Software
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Service Provider Pro - CRM Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

C2CRM

Best for

Large Enterprises, Medium Business, Small Business

Service Provider Pro

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

C2CRM typically suits Large Enterprises and Medium Business. Service Provider Pro tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

C2CRM is the most complete CRM software package available for growing businesses. Our web-based solution takes care of your sales, marketing, and customer service with a full suite of ... Read More about C2CRM

Service Provider Pro is a client management and billing platform built for digital agencies and productized service businesses that sell recurring packages or project-based work. It ... Read More about Service Provider Pro

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $37
  • Starts from $49 , Billed Yearly
  • Starts from $7 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

8.7/10

8.2/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.7

(75)

4.8

(4)

4.57

(294)
Get pricing help
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Software Demo

Demo

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How do C2CRM, Service Provider Pro and Bigin by Zoho CRM Compare on Features?

Total Features

9 Features

6 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare C2CRM, Service Provider Pro and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $37
        • $49 , Billed Yearly
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Starter

          • No transaction fees

          • 2 team accounts

        • Basic

          • No transaction fees

          • 5 team accounts

          • Use with your own domain

          Show more +

        • Pro

          • No transaction fees

          • 10 team accounts included

          • Use with your own domain

          Show more +

        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        C2CRM pricing
        Service Provider Pro pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🇺🇸 US

        C2CRM vs Service Provider Pro User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        46

        12

        0

        1

        0

        5

        1

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 59 reviews, with consistently positive feedback.

        What buyers like

        • Customizable to specific industry and organizational needs, covering diverse workflow types.
        • Onboarding and training are structured to minimize time-to-productivity for new users.
        • Manages sales, marketing, and customer service in a single platform.

        Common complaints

        • Platform can slow down under heavy usage or when loading large datasets.
        • Beginner resources like detailed user manuals and guides are limited, leading to a steep learning curve for newcomers.
        • Limited social media integrations and basic prospect valuation tools, which could hinder advanced marketing efforts.

        Buyer sentiment

        Buyer sentiment is very strong across 6 reviews, with consistently positive feedback.

        What buyers like

        • Client management features
        • White-labeled client portal
        • Role-based permissions

        Common complaints

        • Limited to agency use
        • Complex for new users
        • Pricing not transparent

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Integrated solutions streamline sales and marketing efforts.

        • Robust lead tracking enhances sales opportunities.

        • User-friendly interface encourages adoption.

        • May require training to fully utilize features.

        • Limited mobile access can hinder on-the-go use.

        • Offers a comprehensive client management solution.

        • White-labeled portal enhances client experience.

        • Role-based permissions improve team collaboration.

        • Limited to agency use cases.

        • Complexity may deter new users.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Verizon

        Verizon

        Dean Foods

        Dean Foods

        GMB Gorilla

        GMB Gorilla

        Preframe

        Preframe

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Dashboard

        2 Screenshots

        Affiliates page

        3 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, C2CRM or Service Provider Pro?
        Service Provider Pro edges out the other on user ratings (4.8 vs 4.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do C2CRM and Service Provider Pro offer a free trial?
        Yes, both C2CRM and Service Provider Pro offer a free trial.
        What is the starting price of C2CRM vs Service Provider Pro?
        C2CRM starts at $37 /User/Month. Service Provider Pro starts at $49 /Month.
        What are the top alternatives to C2CRM?
        Top alternatives to C2CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
        What are the top alternatives to Service Provider Pro?
        Top alternatives to Service Provider Pro include Bigin by Zoho CRM, C2CRM, Claritysoft, SalesCRM, Client Book CRM.

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