8.2
Spot Score
Service Provider Pro Review: Is It The Right CRM Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
Starts from $49 / Month when Billed Yearly
GMB Gorilla
PreframeTrusted by many companies including GMB Gorilla
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is Service Provider Pro?
Service Provider Pro is a client management and billing platform built for digital agencies and productized service businesses that sell recurring packages or project-based work. It combines a white-labeled client portal, project delivery workflows, and invoicing in one system, replacing the patchwork of separate tools most agencies use for client communication, project tracking, and billing. Designed specifically for service businesses — it is not a general-purpose CRM or project management tool.
Pricing
Starts from $49 / Month when Billed Yearly
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Service Provider Pro Software Demo
Service Provider Pro was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Service Provider Pro
- Team types
- Large Enterprises, Medium Business
Why teams choose Service Provider Pro
Offers a comprehensive client management solution.
White-labeled portal enhances client experience.
Role-based permissions improve team collaboration.
Is Service Provider Pro right for you?
What buyers should know before shortlisting Service Provider Pro
Service Provider Pro is designed for growing agencies, offering client management and billing solutions in one platform. Its white-labeled client portal and role-based permissions enhance client interactions and team collaboration.
Service Provider Pro pros and cons
- Service Provider Pro pros
Offers a comprehensive client management solution.
White-labeled portal enhances client experience.
Role-based permissions improve team collaboration.
- Service Provider Pro cons
Limited to agency use cases.
Complexity may deter new users.
Ready to try it?
Get started with Service Provider Pro
Start your free trial — no credit card required.
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See how it stacks up
Compare Service Provider Pro side-by-side with top CRM Software alternatives.
What is the pricing of Service Provider Pro?
Service Provider Pro reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 6 reviews, with consistently positive feedback.
What buyers like
- Client management features
- White-labeled client portal
- Role-based permissions
Common complaints
- Limited to agency use
- Complex for new users
- Pricing not transparent
What users are saying
ME
Mike E
05/07/23
"SPP"
What do you like best about Service Provider Pro? We use it to keep track of partners' projects, payments and sales tools. What do you dislike about ...
Read more
AU
Anonymous User
12/06/21
"Client Portal for Order Entry/Fulfillment"
What do you like best about Service Provider Pro? The UI is self-explanatory and was able to setup a Sergice, associated Order Entry process for my ...
Read more
MG
Mauro G
07/28/21
"The ultimate software for the productized services agency!"
What do you like best about Service Provider Pro? SPP.co is a software that includes everything to be able to manage your clients and billing, ideal ...
Read more
AU
Anonymous User
06/16/21
"Great Software and even better Support"
What do you like best about Service Provider Pro? SPP is the easy way to sell services online, I literally wouldn't have a business without them. What ...
Read more
AU
Anonymous User
05/31/21
"SPP is a great tool for agencies"
What do you like best about Service Provider Pro? Invoicing, subscription, task, customer portal, team profiles, job management, and a lot more are ...
Read more
AL
Arrigo L
05/04/21
"Great support team"
What do you like best about Service Provider Pro? The support team is what's best about SPP What do you dislike about Service Provider Pro? The tool ...
Read more
- See if Service Provider Pro fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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How big is your team?
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What are the features of Service Provider Pro?
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…
Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…
A product catalog is a marketing tool that contains vital product information to assist buyers in making a purchasing choice. Product charac…
Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…
Referral tracking entails gathering information throughout the entire referral process, from a customer registering to become a referrer to…
Service Provider Pro security and data handling
Key compliance certifications and security features for IT and security teams evaluating Service Provider Pro.
Certifications
Developer & data
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9.0
Excellent
Service Provider Pro Customers
GMB Gorilla
Preframe
Service Provider Pro Support Options
Frequently Asked Questions About Service Provider Pro
Common questions buyers ask before choosing Service Provider Pro.
Service Provider Pro is a CRM Software. Service Provider Pro offers List Management, Customer Support, Referral Tracking, Project Management, Product Catalog and many more functionalities.
Buyers commonly note the following limitations of Service Provider Pro: Limited to agency use cases.; Complexity may deter new users.; Pricing information is not readily available..
Some top alternatives to Service Provider Pro includes Bigin by Zoho CRM, C2CRM, Claritysoft, SalesCRM and BoardCRM.
Service Provider Pro offers Free Trial, Subscription, Quotation Based pricing models
The starting price of Service Provider Pro is $49/Month when Billed Yearly
Free buyer scorecard
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A weighted CRM software scorecard to assess Service Provider Pro objectively and compare it against the alternatives.
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].