Which is better, C2CRM or Salesforce Essentials?

C2CRM edges out Salesforce Essentials based on user ratings across 75 reviews. That said, the best pick depends on your workflow — Salesforce Essentials may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between C2CRM and Salesforce Essentials?

Key differences between C2CRM and Salesforce Essentials include pricing (C2CRM starts at $37 vs Salesforce Essentials at $25); target audience (C2CRM targets Large Enterprises while Salesforce Essentials serves Small Business). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both C2CRM and Salesforce Essentials offer a Free trial?

Yes, both C2CRM and Salesforce Essentials offer a Free Trial.

Who are the typical users of C2CRM?

C2CRM is designed for Large Enterprises, Medium Business, Small Business.

Who are the typical users of Salesforce Essentials?

Salesforce Essentials is designed for Small Business.

What is the starting price of C2CRM and Salesforce Essentials?

Pricing for C2CRM starts at $37/User/Month, whereas Salesforce Essentials starts at $25/User/Month.

What are the best alternatives to C2CRM?

Some top alternatives to C2CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

What are the best alternatives to Salesforce Essentials?

Some top alternatives to Salesforce Essentials include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, HubSpot CRM.

C2CRM vs Salesforce Essentials vs Bigin by Zoho CRM Comparison

Last updated: May 21, 2026

C2CRM

4.7(75 reviews)

Starting at $37 /User/Month

Free Trial
Large Enterprises
Medium Business

C2CRM is the most complete CRM software package available for growing businesses. Our web-based solution takes care of your sales, marketing, and customer service with a full suite of integrated solutions that can work s…

View Pricing Read Reviews

Salesforce Essentials

4.2(963 reviews)

Starting at $25 /User/Month

Free Trial
Small Business

Salesforce Essentials includes a complete set of customer relationship management software, the industry’s leading customer service solution, Salesforce Chatter, and training to get you up and running quickly in the clou…

View Pricing Read Reviews

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

Free Trial
Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

View Pricing Read Reviews

C2CRM leads on user satisfaction with a 4.7-star rating across 75 reviews.

C2CRM vs Salesforce Essentials vs Bigin by Zoho CRM — at a glance

Feature	C2CRM	Salesforce Essentials	Bigin by Zoho CRM
Rating	4.7 / 5	4.2 / 5	4.6 / 5
Reviews	75	963	294
Starting price	$37 /User/Month	$25 /User/Month	$7 /User/Month
Free trial	Yes	Yes	Yes
Free version	No	No	No
Best for	Large Enterprises, Medium Business, Small Business	Small Business	Small Business
Category	CRM Software	CRM Software	CRM Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	—	Available	Available
Support modes	Online	Online	Business Hours, Online
Certifications	SOC 2	—	—
Data residency	US	Global	Global

Key differences between C2CRM and Salesforce Essentials

Pricing: C2CRM starts at $37 /User/Month, while Salesforce Essentials starts at $25 /User/Month.
Target audience: C2CRM is built for Large Enterprises and Medium Business, while Salesforce Essentials targets Small Business.
User satisfaction: C2CRM scores higher with a 4.7-star average.
Deployment: C2CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Salesforce Essentials supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare C2CRM vs Salesforce Essentials vs Bigin by Zoho CRM — and walk away knowing which one fits.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	C2CRM (59) Talk to an expert Talk to an expert	Salesforce Essentials (38) Talk to an expert Talk to an expert

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Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

C2CRM

Best for

Large Enterprises, Medium Business, Small Business

Salesforce Essentials

Best for

Small Business

Bigin by Zoho CRM

Best for

Small Business

C2CRM typically suits Large Enterprises and Medium Business. Salesforce Essentials tends to fit Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	C2CRM is the most complete CRM software package available for growing businesses. Our web-based solution takes care of your sales, marketing, and customer service with a full suite of ... Read More about C2CRM	Salesforce Essentials includes a complete set of customer relationship management software, the industry’s leading customer service solution, Salesforce Chatter, and training to get you up ... Read More about Salesforce Essentials	Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM
Entry Level Pricing	Starts from $37	Starts from $25 , Billed Yearly	Starts from $7 , Billed Yearly
Free Trial Availability	Get Free Trial	Get Free Trial	Get Free Trial
SpotScore What's this? ↗	8.7/10	8.7/10	9.0/10
User Ratings Based on verified Spotsaas reviews	4.7 (75)	4.2 (963)	4.57 (294)
	Get pricing help	Get pricing help	Visit website

Software Demo

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How do C2CRM, Salesforce Essentials and Bigin by Zoho CRM Compare on Features?

Total Features	9 Features	8 Features	10 Features
Unique Features	No unique features	No unique features	No unique features
	Get Quote	Get Quote	Visit website

Compare C2CRM, Salesforce Essentials and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$37	$25 , Billed Yearly	$7 , Billed Yearly
Pricing Plans	Not Available	Salesforce Essentials Get Started Manage contacts Track relationships and deals Respond to customers Show more +	Free Get Started Single Pipeline 500 Records Instant Workflows (3) Show more + Express Get Started Includes features of Free plan, plus Team Pipelines (3) 50,000 Records Show more + Premier Get Started Includes features of Express Edition plan. plus Team Pipelines (5) 100,000 Records Show more +
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available	Available
	Get help choosing	Get help choosing	Visit Website

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	✓ Yes	—
HIPAA	✗ No	✗ No
Data Residency	🇺🇸 US	🌐 Global

C2CRM vs Salesforce Essentials User Reviews & Rating Comparison

User Ratings	4.7 (based on 75 reviews)	4.2 (based on 963 reviews)	4.57 (based on 294 reviews)
Rating Distribution	46 12 0 1 0	28 10 0 0 0	204 66 7 1 1
Spotsaas Editor’s POV generated by AI	Buyer sentiment Buyer sentiment is very strong across 59 reviews, with consistently positive feedback. What buyers like Customizable to specific industry and organizational needs, covering diverse workflow types. Onboarding and training are structured to minimize time-to-productivity for new users. Manages sales, marketing, and customer service in a single platform. Common complaints Platform can slow down under heavy usage or when loading large datasets. Beginner resources like detailed user manuals and guides are limited, leading to a steep learning curve for newcomers. Limited social media integrations and basic prospect valuation tools, which could hinder advanced marketing efforts.	Buyer sentiment Buyer sentiment is positive across 38 reviews, with strong overall satisfaction. What buyers like Adapts to specific business needs through customizable fields, workflows, and a wide variety of third-party app integrations. Interface works for both admins and end users, easing adoption and daily operations. Out-of-the-box functionality enables quick implementation with minimal setup. Common complaints The breadth of customization options can overwhelm new users or small businesses without dedicated technical support. The interface can feel clunky or hard to navigate, especially for first-time users and non-technical team members. Documentation and tutorials are inconsistent and often lack localization, making advanced features harder to learn in some regions.	Buyer sentiment Buyer sentiment is very strong across 279 reviews, with consistently positive feedback. What buyers like Simple design with a short learning curve — accessible for non-technical users. Pricing targets startups and small businesses with core CRM features at low cost. Pipeline management and workflow automation reduce manual steps in sales processes. Common complaints Limited integrations with social media apps and LinkedIn or Facebook ad platforms. Lacks advanced features needed by larger enterprises or complex workflows. Customer support availability is inconsistent, affecting issue resolution during critical moments.
Pros and Cons	Integrated solutions streamline sales and marketing efforts. Robust lead tracking enhances sales opportunities. User-friendly interface encourages adoption. May require training to fully utilize features. Limited mobile access can hinder on-the-go use.	Comprehensive feature set supports diverse business needs. Strong customer service tools enhance client interactions. Cloud-based access allows for remote collaboration. Complexity may overwhelm new users. Higher pricing could be a barrier for small businesses.	Real-time updates keep teams informed. Integration with email and calendar enhances productivity. User-friendly interface simplifies navigation. Customization options may not meet all needs. New users may find the interface complex.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	Verizon Dean Foods	Mashgin	Antech Microsystem Pvt.Ltd Investacc Hire

Media and Screenshots

Screenshots	2 Screenshots	2 Screenshots
Videos	3 Videos	2 Videos

Alternatives

Alternatives	Bigin by Zoho CRM 4.57 ClickUp 4.4 Zoho CRM 4.07	Bigin by Zoho CRM 4.57 ClickUp 4.4 Zoho CRM 4.07	ClickUp 4.4 Zoho CRM 4.07 Freshsales 4.67

Frequently asked questions

Which is better, C2CRM or Salesforce Essentials?: C2CRM edges out the other on user ratings (4.7 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do C2CRM and Salesforce Essentials offer a free trial?: Yes, both C2CRM and Salesforce Essentials offer a free trial.
What is the starting price of C2CRM vs Salesforce Essentials?: C2CRM starts at $37 /User/Month. Salesforce Essentials starts at $25 /User/Month.
What are the top alternatives to C2CRM?: Top alternatives to C2CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
What are the top alternatives to Salesforce Essentials?: Top alternatives to Salesforce Essentials include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, HubSpot CRM.

C2CRM vs Salesforce Essentials vs Bigin by Zoho CRM Comparison

C2CRM

Salesforce Essentials

Bigin by Zoho CRM

C2CRM vs Salesforce Essentials vs Bigin by Zoho CRM — at a glance

Key differences between C2CRM and Salesforce Essentials

Compare C2CRM vs Salesforce Essentials vs Bigin by Zoho CRM — and walk away knowing which one fits.

C2CRM

Salesforce Essentials

Download this C2CRM vs Salesforce Essentials vs Bigin by Zoho CRM comparison

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

SpotScore

User Ratings

Software Demo

Demo

Get shortlist help from a software advisor

How big is your team?

How do C2CRM, Salesforce Essentials and Bigin by Zoho CRM Compare on Features?

Compare C2CRM, Salesforce Essentials and Bigin by Zoho CRM on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

C2CRM vs Salesforce Essentials User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Related Blogs and Articles for Crm Software

Frequently asked questions