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BigRadar vs Live800 vs ZoomInfo Chat Comparison

Last updated:

BigRadar

4.6(3 reviews)

Starting at $39 /Month

  • Free Trial
  • Individuals
  • Large Enterprises

BigRadar is the perfect solution for businesses looking to boost their website conversations. With its advanced platform, both team members and customers can stay on top of all messaging activities and ensure that no mes…

Live800

3.8(11 reviews)

Starting at $239 /Year

  • Free Trial
  • Large Enterprises
  • Medium Business

Live800 is a cutting-edge, enterprise-level live chat system that offers a seamless multichannel experience for businesses. By integrating ACD and big data analysis, it provides a comprehensive solution for online market…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

BigRadar leads on user satisfaction with a 4.6-star rating across 3 reviews.

BigRadar vs Live800 vs ZoomInfo Chat — at a glance

FeatureBigRadarLive800ZoomInfo Chat
Rating4.6 / 53.8 / 5
Reviews311
Starting price$39 /Month$239 /YearContact for pricing
Free trial Yes Yes No
Free version No No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2SOC 2
Data residencyGlobalGlobalUS

Key differences between BigRadar and Live800

  • Pricing: BigRadar starts at $39 /Month, while Live800 starts at $239 /Year.
  • Target audience: BigRadar is built for Individuals and Large Enterprises, while Live800 targets Large Enterprises and Medium Business.
  • User satisfaction: BigRadar scores higher with a 4.6-star average.
  • Deployment: BigRadar supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Live800 supports SaaS/Web/Cloud.

Compare BigRadar vs Live800 vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

BigRadar - Live Chat Software
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Live800 - Live Chat Software
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Talk to an expert

Free PDF comparison

Download this BigRadar vs Live800 vs ZoomInfo Chat comparison

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  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
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Biggest differences

Start here before you go deeper into features.

BigRadar

Best for

Individuals, Large Enterprises, Medium Business

Live800

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

BigRadar typically suits Individuals and Large Enterprises. Live800 tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

BigRadar is the perfect solution for businesses looking to boost their website conversations. With its advanced platform, both team members and customers can stay on top of all messaging ... Read More about BigRadar

Live800 is a cutting-edge, enterprise-level live chat system that offers a seamless multichannel experience for businesses. By integrating ACD and big data analysis, it provides a ... Read More about Live800

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $39
  • Starts from $239
  • Not Available

Free Trial Availability

  • Free Trial available
  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

8.0/10

8.1/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.6

(3)

3.8

(11)
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How do BigRadar, Live800 and ZoomInfo Chat Compare on Features?

Total Features

5 Features

7 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Compare BigRadar, Live800 and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $39
        • $239
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        BigRadar pricing
        Live800 pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🌐 Global
        🌐 Global

        BigRadar vs Live800 User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        3

        1

        0

        0

        0

        6

        2

        2

        1

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 4 reviews, with consistently positive feedback.

        What buyers like

        • Advanced messaging platform
        • Campaign scheduling
        • User-friendly interface

        Common complaints

        • Limited integrations
        • No mobile app
        • Basic analytics features

        Buyer sentiment

        Buyer sentiment is mixed to positive across 11 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Enterprise-level features
        • Multichannel experience
        • Big data analysis

        Common complaints

        • Complex setup
        • Higher pricing tier
        • May require extensive training

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Automated campaign management saves time.

        • Real-time tracking ensures no messages are missed.

        • User-friendly interface facilitates easy adoption.

        • Limited integrations may hinder functionality.

        • Lack of a mobile app could restrict accessibility.

        • Offers a comprehensive solution for enterprise-level needs.

        • Integrates big data for enhanced customer insights.

        • Setup can be complex and resource-intensive.

        • Higher costs may be prohibitive for smaller businesses.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used BigRadar, Live800, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Media and Screenshots

        Screenshots

        Conversation

        2 Screenshots

        No screenshots available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, BigRadar or Live800?
        BigRadar edges out the other on user ratings (4.6 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do BigRadar and Live800 offer a free trial?
        Yes, both BigRadar and Live800 offer a free trial.
        What is the starting price of BigRadar vs Live800?
        BigRadar starts at $39 /Month. Live800 starts at $239 /Year.
        What are the top alternatives to BigRadar?
        Top alternatives to BigRadar include ZoomInfo Chat, LiveChat, ProProfs Chat, Crisp, LiveEngage.
        What are the top alternatives to Live800?
        Top alternatives to Live800 include ZoomInfo Chat, LiveAgent, LiveChat, Contact At Once, Crisp.