Compare BigPanda vs xMatters

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	BigPanda (72) Get Quote Get Quote	xMatters (257) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	BigPanda is a incident management software. This innovative software helps businesses collaborate, communicate and act faster to resolve critical incidents and increase business resiliency. ... Read More	xMatters is the agent of change for incident management software. With advanced analytics, xMatters turns incident data into business insights to improve collaboration, help prioritize ... Read More
Entry Level Pricing	Not Available	Starts from $16
Free Trial Availability	No free trial	Free Trial available
Spotsaas Score	8.5/10	9.4/10
User Ratings	4 (90)	4.4 (897)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	6 Features	9 Features
Unique Features
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Pricing

Pricing Option
Starting From	Not Available	$16
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4 (based on 90 reviews)	4.4 (based on 897 reviews)
Rating Distribution	Excellent 66 Very Good 4 Good 1 Poor 1 Terible 0	Excellent 192 Very Good 61 Good 4 Poor 0 Terible 0
Expert's Review generated by AI	BigPanda has garnered positive reviews over the past year for its significant strengths in alert correlation, incident management, and monitoring capabilities. Users appreciate how it accelerates ...Read more	xMatters emerges as a reliable and efficient tool for IT alerting and incident management, as highlighted by users in recent reviews. Many users appreciate its seamless integration with existing ...Read more
Pros and Cons	Provides alert correlation to quickly identify root causes, reducing resolution time. User-friendly interface and dashboard for easy incident management. Facilitates cross-team collaboration for managing incidents effectively. Unifies incident and alert management, escalating issues efficiently. Occasional bugs may cause temporary frustrations, needing timely resolutions. Customization options such as report integration and calendar view may be limited.	Automates workflows and alerts, saving time and ensuring timely responses to issues. Offers various integration options with existing systems, making it easy to combine and replace alerts. Provides multiple alert devices and communication channels, improving accessibility and responsiveness. User-friendly interface, easy to navigate and use, even for new users. Some users find the search function and schedule setup confusing or could be improved. Limited customization options for individual preferences like alert sounds.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Okta 4.3 (2247 reviews) Zenoss 3.9 (42 reviews)	Jira 4.4 (17380 reviews) Slack 4.5 (35011 reviews) New Relic APM 4.5 (382 reviews)

Customers

Customers	Rise Broadband TiVo Autodesk	Accenture Viasat Principal

Media and Screenshots

Screenshots	3 Screenshots	1 Screenshots
Videos	3 Videos	3 Videos

Alternatives

Alternatives	Freshservice 4.4 PagerDuty 4.5 Opsgenie 4.5	Freshservice 4.4 Ivanti Service Manager 3.8 PagerDuty 4.5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

xMatters offers Free Trial, but BigPanda does not.

BigPanda is designed for Large Enterprises, Medium Business and Small Business.

xMatters is designed for Large Enterprises, Medium Business and Small Business.

The starting price of xMatters begins at $16/User/Month, while pricing details for BigPanda are unavailable.

Some top alternatives to BigPanda includes Freshservice, PagerDuty, Opsgenie, Moogsoft, AlertOps, Splunk Enterprise, AIMS, IBM Cloud Pak for Watson AIOps, Motadata AIOps, Acure.io and InsightOps.

Some top alternatives to xMatters includes Freshservice, Ivanti Service Manager, PagerDuty, Opsgenie, AlertOps, Everbridge IT Alerting, Mission Manager, ServiceNow Customer Service Management, Zenduty, StatusCast Incident Management and PagerTree.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare BigPanda vs xMatters

BigPanda

xMatters

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure