NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

BigPanda vs Splunk On-Call Comparison

Last updated:

BigPanda

4.0(90 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

BigPanda is a incident management software. This innovative software helps businesses collaborate, communicate and act faster to resolve critical incidents and increase business resiliency. Whether it is a workplace viol…

Splunk On-Call

4.6(90 reviews)

Starting at $5 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Splunk on-call has been designed from the ground up to help teams quickly resolve incidents, proactively monitor the complex world of business applications, and predict service issues before they happen. With an intuitiv…

Splunk On-Call leads on user satisfaction with a 4.6-star rating across 90 reviews.

SpotSaaS Analysis

BigPandaSplunk On-Call

The core difference lies in BigPanda's focus on collaborative incident management for IT teams, while Splunk On-Call emphasizes flexible, customizable alerting and shift management. Ideal buyers for BigPanda are medium to large enterprises seeking efficient incident resolution, whereas Splunk On-Call is suited for organizations that prioritize mobile alerting and customizable workflows.

- Best for IT teams needing fast incident management - Strong alert correlation for root cause identification - Unified platform for cross-team incident escalation - Suitable for medium to large enterprises - Focus on collaborative incident resolution - Price not listed

- Flexible and configurable incident management - Strong mobile alerting capabilities - Customizable alerting and shift management - Ideal for DevOps or IT operations teams - Quick and accurate incident notifications - Price: $5

BigPanda vs Splunk On-Call — at a glance

FeatureBigPandaSplunk On-Call
Rating4.0 / 54.6 / 5
Reviews9090
Starting priceContact for pricing$5 /User/Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryIncident Management SoftwareIncident Management Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, GDPR, ISO 27001SOC 2, HIPAA, GDPR, ISO 27001
Data residencyGlobalGlobal

Key differences between BigPanda and Splunk On-Call

  • Pricing: Splunk On-Call starts at $5 /User/Month. BigPanda pricing is not publicly listed.
  • Free trial: Splunk On-Call offers a free trial; BigPanda does not.
  • User satisfaction: Splunk On-Call scores higher with a 4.6-star average.
  • Deployment: BigPanda supports SaaS/Web/Cloud; Splunk On-Call supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

BigPanda vs Splunk On-Call — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Incident Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

BigPanda - Incident Management Software
Talk to an expert
Talk to an expert
Splunk On-Call - Incident Management Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

BigPanda

Best for IT teams needing fast, collaborative critical incident management.

Choose if
  • You require strong alert correlation to quickly identify root causes.
  • Your teams need a unified platform for cross-team incident escalation.
  • You are a medium or large enterprise with flexible, configurable workflows.
Consider alternatives if
  • You need extensive report customization and calendar integrations.
  • You want a simple, out-of-the-box solution with minimal learning curve.

Splunk On-Call

Best for flexible, configurable incident management with strong mobile alerting.

Choose if
  • You need customizable alerting and shift management via a powerful rules engine.
  • Your DevOps or IT operations team requires quick, accurate incident notifications anywhere.
  • You want proactive monitoring integrated with extensive business application connections.
Consider alternatives if
  • Your team is small without dedicated incident management needs or prefers simplicity.
  • You require a minimalistic alerting tool or extensive marketplace apps and connectors.

BigPanda: Best for IT teams needing fast, collaborative critical incident management. Splunk On-Call: Best for flexible, configurable incident management with strong mobile alerting.

Description

BigPanda is a incident management software. This innovative software helps businesses collaborate, communicate and act faster to resolve critical incidents and increase business resiliency. ... Read More about BigPanda

Splunk on-call has been designed from the ground up to help teams quickly resolve incidents, proactively monitor the complex world of business applications, and predict service issues ... Read More about Splunk On-Call

Entry Level Pricing

  • Not Available
  • Starts from $5 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

8.5/10

8.0/10

User Ratings

Based on verified Spotsaas reviews

4.6

(90)

Best Company Size

Medium BusinessLarge Enterprises
51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do BigPanda and Splunk On-Call Compare on Features?

Total Features

6 Features

7 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare BigPanda and Splunk On-Call on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $5 , Billed Yearly

      Pricing Plans

      • Not Available
      • Starter

        • Users: Up to 10

        • 100+ Out-of-the-Box Integrations

        • Advanced Splunk Integrations

        Show more +

      • Growth

        • Includes features of the Starter plan, plus

        • Users: Unlimited

        • Unlimited Email and Push Notifications

      • Enterprise

        • Includes features of Growth plan, plus

        • ITSM Integrations (ServiceNow, JIRA)

        • Similar Incidents

        Show more +

      Pricing Page

      Pricing information not available

      Splunk On-Call pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      BigPanda User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      66

      4

      1

      1

      0

      36

      12

      0

      0

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights BigPanda's effective alert correlation and incident management, though some users note areas for improvement in customization and usability.

      What buyers like

      • Alert correlation
      • User-friendly interface
      • Cross-team collaboration

      Common complaints

      • Bugs and stability issues
      • Limited customization options

      Buyer sentiment

      Users generally praise Splunk On-Call for its flexibility, powerful alerting, and mobile responsiveness, though some find the interface complex and the web portal cumbersome.

      What buyers like

      • Flexibility and configurability
      • Mobile application integration
      • Quick and accurate alerting

      Common complaints

      • Complexity for new users
      • Limited marketplace integrations

      Pros and Cons

      • Alert correlation to quickly identify root causes and reduce resolution time

      • User-friendly interface and dashboard for incident management

      • Facilitates cross-team collaboration and unified incident escalation

      • Occasional bugs causing temporary frustrations

      • Limited customization options such as report integration and calendar view

      • Flexible and configurable incident management processes

      • Quick alerting and incident review capabilities

      • Mobile app integration enabling response from anywhere

      • Complexity and steep learning curve for newcomers

      • Limited marketplace apps and connectors restricting advanced functionality

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Rise Broadband

      Rise Broadband

      TiVo

      TiVo

      Autodesk

      Autodesk

      No Customers information available.

      Media and Screenshots

      Screenshots

      Dashboard

      3 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to BigPanda and Splunk On-Call in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, BigPanda or Splunk On-Call?
      Splunk On-Call edges out the other on user ratings (4.6 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do BigPanda and Splunk On-Call offer a free trial?
      Splunk On-Call offers a free trial. BigPanda does not.
      What is the starting price of BigPanda vs Splunk On-Call?
      BigPanda starts at Contact for pricing. Splunk On-Call starts at $5 /User/Month.
      What are the top alternatives to BigPanda?
      Top alternatives to BigPanda include Freshservice, PagerDuty, Opsgenie, Moogsoft, AlertOps.
      What are the top alternatives to Splunk On-Call?
      Top alternatives to Splunk On-Call include Freshservice, PagerDuty, Opsgenie, VictorOps, AlertOps.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.