Bigin by Zoho CRM vs Kapture CRM Comparison
Bigin by Zoho CRM
Starting at $7 /User/Month
- Free Trial
- Small Business
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…
Kapture CRM
Starting at $15 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep track of all things related to you…
Kapture CRM leads on user satisfaction with a 4.4-star rating across 24 reviews.
Bigin by Zoho CRM vs Kapture CRM — at a glance
| Feature | Bigin by Zoho CRM | Kapture CRM |
|---|---|---|
| Rating | 4.3 / 5 | 4.4 / 5 |
| Reviews | 119 | 24 |
| Starting price | $7 /User/Month | $15 /User/Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Small Business | Large Enterprises, Medium Business, Small Business |
| Category | CRM Software | CRM Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | Available | Available |
| Support modes | Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | — | GDPR |
| Data residency | Global | US |
Key differences between Bigin by Zoho CRM and Kapture CRM
- Pricing: Bigin by Zoho CRM starts at $7 /User/Month, while Kapture CRM starts at $15 /User/Month.
- Target audience: Bigin by Zoho CRM is built for Small Business, while Kapture CRM targets Large Enterprises and Medium Business.
- User satisfaction: Kapture CRM scores higher with a 4.4-star average.
- Deployment: Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Kapture CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Bigin by Zoho CRM vs Kapture CRM — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Small Business
Large Enterprises, Medium Business, Small Business
Bigin by Zoho CRM typically suits Small Business. Kapture CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM | Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep ... Read More about Kapture CRM |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 9.0/10 | 9.0/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | — | 50–500 Employees |
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Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
No key benefits available yet.
- Mobile CRM Capabilities: Kapture CRM offers mobile access, allowing field sales representatives to track their activities, log expenses, and manage leads on the go.
- Advanced Ticketing System: The CRM includes a robust ticketing system that helps manage customer inquiries and support requests efficiently.
- Customizable Workflows: Users can tailor workflows to meet their specific business needs, enhancing operational efficiency.
Best fit
No best-fit guidance available yet.
- 50–500 Employees
- E-commerce, Retail, Hospitality, Telecommunications, Information Technology
- Sales Manager, Customer Support Manager, IT Manager, Operations Manager
Reasons buyers look elsewhere
No alternatives guidance available yet.
- Some users have expressed the need for more advanced reporting and analytics features. While Kapture CRM provides basic reporting tools, businesses requiring in-depth data analysis and customizable reporting options may find these features lacking.
- Although Kapture CRM offers integrations with various platforms, some users have reported difficulties in connecting with certain third-party applications. This limitation can hinder seamless data flow and automation between systems.
- Feedback indicates that the user interface may not be as intuitive or modern as some competitors. Users have noted that the design could benefit from enhancements to improve navigation and overall user experience.
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How do Bigin by Zoho CRM and Kapture CRM Compare on Features?
Total Features | 10 Features | 34 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
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Compare Bigin by Zoho CRM and Kapture CRM on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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GDPR | — | ✓ Yes |
Data Residency | 🌐 Global | 🇺🇸 US |
Bigin by Zoho CRM User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 47 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Antech Microsystem Pvt.Ltd  Investacc  Hire |  Treebo  SOS Children's Village  FCM Travel Solutions |
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Media and Screenshots
Screenshots |  1 Screenshots |  5 Screenshots |
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Videos |  2 Videos |  4 Videos |
Top Alternatives to Bigin by Zoho CRM and Kapture CRM in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Bigin by Zoho CRM or Kapture CRM?
- Kapture CRM edges out the other on user ratings (4.4 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Bigin by Zoho CRM and Kapture CRM offer a free trial?
- Yes, both Bigin by Zoho CRM and Kapture CRM offer a free trial.
- What is the starting price of Bigin by Zoho CRM vs Kapture CRM?
- Bigin by Zoho CRM starts at $7 /User/Month. Kapture CRM starts at $15 /User/Month.
- What are the top alternatives to Bigin by Zoho CRM?
- Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.
- What are the top alternatives to Kapture CRM?
- Top alternatives to Kapture CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.