8.9
Spot Score
ConvergeHub Review: Is It The Right CRM Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
SOC 2Starts from $9 / User / Month
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is ConvergeHub?
ConvergeHub is a powerful CRM platform for SMBs, enabling you to efficiently manage your business from one place. With CRM, marketing automation and accounting in one cloud-based software solution, you will save time and increase your operational efficiency.
Pricing
Starts from $9 / User / Month
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2Data residency:Global
Platform
Web + mobile app (iOS & Android)
ConvergeHub Software Demo
ConvergeHub was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider ConvergeHub
- Team types
- Freelancers / Consultants, Large Enterprises
Why teams choose ConvergeHub
Combines multiple business functions in one platform.
Streamlines operations for small to medium businesses.
User-friendly design facilitates quick onboarding.
Is ConvergeHub right for you?
What buyers should know before shortlisting ConvergeHub
ConvergeHub has consistently emerged as a cost-effective and feature-rich CRM platform tailored for small to midsize businesses. Users applaud its all-in-one approach, seamlessly integrating sales, marketing, service, and billing functions to streamline business operations.
The built-in tools for automation, robust customization options, and integrations with popular third-party apps such as Zapier, QuickBooks, and Twilio, make it highly versatile. Its intuitive interface and comprehensive tutorial resources, including videos and fast support, have been appreciated for easing the onboarding process, especially for businesses transitioning from multiple platforms.
While its functionality rivals more expensive tools like Salesforce, ConvergeHub comes at a fraction of the cost, making it an attractive alternative for budget-conscious organizations. However, several reviews highlight the dated user interface and mobile app as aspects needing improvement.
Despite this, many users note that these design limitations do not affect overall usability and see promise in the platform's roadmap for enhancements. Overall, ConvergeHub stands out as a reliable, value-packed CRM solution for businesses looking to centralize their operations and improve efficiency without breaking the bank.
ConvergeHub pros and cons
- ConvergeHub pros
Combines multiple business functions in one platform.
Streamlines operations for small to medium businesses.
User-friendly design facilitates quick onboarding.
- ConvergeHub cons
May lack depth in specific features.
Not ideal for very large organizations.
Ready to try it?
Get started with ConvergeHub
Start your free trial — no credit card required.
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What is the pricing of ConvergeHub?
ConvergeHub Pricing Plans
Starter
$9
/User/Month
500 Leads
500 Accounts
500 Contacts
500 Deals
500 Cases
Show more +
Pro
$29
/User/Month
5000 Leads
5000 Accounts
5000 Contacts
5000 Deals
2500 Cases
Show more +
Premium
$59
/User/Month
Unlimited Leads
Unlimited Accounts
Unlimited Contacts
Unlimited Deals
Unlimited Cases
Show more +
Industry Edition
Includes features in Premium Edition plan
ConvergeHub reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 31 reviews, with consistently positive feedback.
What buyers like
- Cost-effective and feature-rich CRM, suitable for small and mid-sized businesses on a budget.
- Integrates multiple functionalities in one platform—sales, marketing, billing, support, and data centralization—leading to time and cost savings.
- Highly customizable with robust automation tools, allowing businesses to tailor processes to specific needs.
Common complaints
- User interface (UI) feels outdated and lacks modern aesthetics, though improvements are reportedly in development.
- Some users experience a learning curve, especially new CRM adopters, although resources ease this process.
- Limited native integrations for specific third-party apps, requiring workarounds for niche functionalities.
What users are saying
BP
Bernard P
09/08/20
World Class Capabilities and Value in One Comprehensive Marketing and Sales Platform
What do you like best? What I like most about ConvergeHub is getting the best value for my money; Especially as compared to other offerings such as ...
Read more
AI
Administrator in Internet
09/06/20
Time saving guaranteed
What do you like best? CRM easy to learn, a huge time saving and a really simple file follow-up between each member of the team What do you ...
Read more
GJ
Gethin J
09/03/20
Swiss army knife CRM
What do you like best? Straight forward. It's ux isn't fancy or that modern but it is very clear where things are and what they do. I use two other ...
Read more
SW
Steve W
08/31/20
Solid platform to provide sales based crm and support solution
What do you like best? Simplicity of the platform, all the team got straight on board without training What do you dislike? Obviously still ...
Read more
MB
Michael B
08/30/20
New to ConvergeHub, I'm liking what I've seen.
What do you like best? I've just started using ConvergeHub, and I like what I've seen so far. The Piesync & Zapier integrations work very well. ...
Read more
DD
David D
08/29/20
Highly recommended
What do you like best? One of the most impressive aspects of the platform is the high level of customisability - it's very easy to quickly create ...
Read more
What are the features of ConvergeHub?
Call logging is the process of gathering, examination, and reporting technical and statistical data regarding phone calls. It excludes call…
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…
Lead scoring is a sales and marketing tool for determining the sales readiness of leads. You score leads based on their level of interest in…
Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…
Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…
A product catalog is a marketing tool that contains vital product information to assist buyers in making a purchasing choice. Product charac…
Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…
A quote, also known as a proposal, is a document that establishes a contractual connection between two parties. A quote is a supplier's resp…
Referral tracking entails gathering information throughout the entire referral process, from a customer registering to become a referrer to…
ConvergeHub security and data handling
Key compliance certifications and security features for IT and security teams evaluating ConvergeHub.
Certifications
Developer & data
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ConvergeHub Support Options
Frequently Asked Questions About ConvergeHub
Common questions buyers ask before choosing ConvergeHub.
ConvergeHub is a CRM Software. ConvergeHub offers Quotes (Proposals), List Management, Customer Support, Marketing Automation, Referral Tracking and many more functionalities.
Buyers commonly note the following limitations of ConvergeHub: May lack depth in specific features.; Not ideal for very large organizations.; Pricing structure may be confusing..
Some top alternatives to ConvergeHub includes Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce and CentraHub CRM.
ConvergeHub offers Free Trial, Subscription, Quotation Based pricing models
The starting price of ConvergeHub is $9/User/Month
Ready to try it?
Get started with ConvergeHub
Start your free trial — no credit card required.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].