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Apptivo vs Sugar Sell vs Bigin by Zoho CRM Comparison

Last updated:

Apptivo

4.1(145 reviews)

Starting at $8 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

Apptivo is a modular, cloud-based CRM for small to mid-sized businesses that need contact, lead, and deal management configurable to their specific workflows. Its modular design lets teams activate only the apps they nee…

Sugar Sell

3.8(1,216 reviews)

Starting at $49 /Month

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

SugarCRM is the only sales force automation software that has all the features of a full featured customer relationship management system and the features of a full featured sales force automation software. SugarCRM is a…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

Apptivo leads on user satisfaction with a 4.1-star rating across 145 reviews.

Apptivo vs Sugar Sell vs Bigin by Zoho CRM — at a glance

FeatureApptivoSugar SellBigin by Zoho CRM
Rating4.1 / 53.8 / 54.6 / 5
Reviews1451,216294
Starting price$8 /User/Month$49 /Month$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessFreelancers / Consultants, Large Enterprises, Medium BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSUSGlobal

Key differences between Apptivo and Sugar Sell

  • Pricing: Apptivo starts at $8 /User/Month, while Sugar Sell starts at $49 /Month.
  • User satisfaction: Apptivo scores higher with a 4.1-star average.
  • Deployment: Apptivo supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Sugar Sell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Apptivo vs Sugar Sell vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Apptivo - CRM Software
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Sugar Sell - CRM Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Apptivo

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Sugar Sell

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Bigin by Zoho CRM

Best for

Small Business

Apptivo typically suits Freelancers / Consultants and Large Enterprises. Sugar Sell tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Apptivo is a modular, cloud-based CRM for small to mid-sized businesses that need contact, lead, and deal management configurable to their specific workflows. Its modular design lets teams ... Read More about Apptivo

SugarCRM is the only sales force automation software that has all the features of a full featured customer relationship management system and the features of a full featured sales force ... Read More about Sugar Sell

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $8 , Billed Yearly
  • Starts from $49
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • Free Trial available

SpotScore

What's this? ↗

8.8/10

8.7/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.57

(294)
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Software Demo

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How do Apptivo, Sugar Sell and Bigin by Zoho CRM Compare on Features?

Total Features

10 Features

9 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare Apptivo, Sugar Sell and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $8 , Billed Yearly
        • $49
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        Apptivo pricing
        Sugar Sell pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🇺🇸 US

        Apptivo vs Sugar Sell User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        112

        40

        5

        3

        4

        18

        12

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 164 reviews, with strong overall satisfaction.

        What buyers like

        • Responsive and highly professional customer support team, consistently praised for their patience, knowledge, and availability at all times.
        • Highly customizable software that adapts to varying business needs, offering flexibility and scalability for both small and large enterprises.
        • Full set of CRM tools, including lead management, sales pipeline tracking, email syncing, and calendar integration, streamlining business operations.

        Common complaints

        • Overwhelming customization options and features may be complex for new users or non-technical individuals without adequate guidance.
        • Regular updates and changes can be difficult to follow, with insufficient notifications or clear documentation on updates.
        • Occasional sluggishness in the application, such as delays when switching pages or saving data, which can hinder productivity.

        Buyer sentiment

        Buyer sentiment is mixed to positive across 30 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Flexibility and customization options let users personalize workflows, modules, and fields to suit specific business needs.
        • Reporting and advanced analytics support decision-making, though visual charting options are limited.
        • Organizes customer data with tools for managing leads, opportunities, and workflows.

        Common complaints

        • Steep learning curve for new users due to the extensive flexibility and customizability, leading to higher required training time.
        • High upfront and ongoing costs, making it less ideal for small businesses with limited budgets.
        • Limited off-the-shelf integrations compared to larger competitors like Salesforce, potentially requiring custom development.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Web and mobile access ensures flexibility for users.

        • Customizable features cater to diverse business needs.

        • User-friendly interface promotes quick adoption.

        • May lack advanced CRM functionalities.

        • Customization can be challenging for some users.

        • Robust sales automation features enhance efficiency

        • Highly customizable to fit various business models

        • Access to a wide range of third-party apps

        • Setup complexity may require dedicated resources

        • Cost can escalate with additional features

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Apptivo, Sugar Sell, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        No Customers information available.

        CBRE

        CBRE

        Materion

        Materion

        Access

        Access

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Create Approval flow

        2 Screenshots

        sugarcrm

        3 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Apptivo or Sugar Sell?
        Apptivo edges out the other on user ratings (4.1 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Apptivo and Sugar Sell offer a free trial?
        Yes, both Apptivo and Sugar Sell offer a free trial.
        What is the starting price of Apptivo vs Sugar Sell?
        Apptivo starts at $8 /User/Month. Sugar Sell starts at $49 /Month.
        What are the top alternatives to Apptivo?
        Top alternatives to Apptivo include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
        What are the top alternatives to Sugar Sell?
        Top alternatives to Sugar Sell include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.