Which is better, Act! or webCRM?

webCRM edges out Act! based on user ratings across 79 reviews. That said, the best pick depends on your workflow — Act! may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between Act! and webCRM?

Key differences between Act! and webCRM include pricing (Act! starts at $30 vs webCRM at undisclosed); target audience (Act! targets Freelancers / Consultants while webCRM serves Large Enterprises). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both Act! and webCRM offer a Free trial?

Yes, both Act! and webCRM offer a Free Trial.

Who are the typical users of Act!?

Act! is designed for Freelancers / Consultants, Medium Business, Small Business.

Who are the typical users of webCRM?

webCRM is designed for Large Enterprises, Medium Business, Small Business.

What is the starting price of Act! and webCRM?

The starting price of Act! is $30/User/Month. Pricing for webCRM is unavailable.

What are the best alternatives to Act!?

Some top alternatives to Act! include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.

What are the best alternatives to webCRM?

Some top alternatives to webCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.

Act! vs webCRM vs Bigin by Zoho CRM Comparison

Last updated: May 21, 2026

Act!

3.6(441 reviews)

Starting at $30 /User/Month

Free Trial
Freelancers / Consultants
Medium Business

Act! CRM Software's powerful and simple interface makes it easy to use for both desktop and mobile devices. With Act! Automatic reminders help keep you organized, keeping you up-to-date with tasks so you can focus on wha…

View Pricing Read Reviews

webCRM

4.1(79 reviews)

Starting at Contact for pricing

Free Trial
Large Enterprises
Medium Business

webCRM is an intuitive, feature-rich, easily customizable CRM application that provides your organization with the most advanced and robust CRM functionality on the market. webCRM was built to be flexible and scalable, a…

View Pricing Read Reviews

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

Free Trial
Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

View Pricing Read Reviews

webCRM leads on user satisfaction with a 4.1-star rating across 79 reviews.

Act! vs webCRM vs Bigin by Zoho CRM — at a glance

Feature	Act!	webCRM	Bigin by Zoho CRM
Rating	3.6 / 5	4.1 / 5	4.3 / 5
Reviews	441	79	119
Starting price	$30 /User/Month	Contact for pricing	$7 /User/Month
Free trial	Yes	Yes	Yes
Free version	No	No	No
Best for	Freelancers / Consultants, Medium Business, Small Business	Large Enterprises, Medium Business, Small Business	Small Business
Category	CRM Software	CRM Software	CRM Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API	Available	Available	Available
Support modes	Business Hours, Online	Business Hours, Online	Business Hours, Online
Certifications	GDPR	SOC 2	—
Data residency	US	US	Global

Key differences between Act! and webCRM

Pricing: Act! starts at $30 /User/Month. webCRM pricing is not publicly listed.
Target audience: Act! is built for Freelancers / Consultants and Medium Business, while webCRM targets Large Enterprises and Medium Business.
User satisfaction: webCRM scores higher with a 4.1-star average.
Deployment: Act! supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; webCRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Act! vs webCRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Act! (368) Talk to an expert Talk to an expert	webCRM (20) Talk to an expert Talk to an expert

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Act!

Best for

Freelancers / Consultants, Medium Business, Small Business

webCRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

Act! typically suits Freelancers / Consultants and Medium Business. webCRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	Act! CRM Software's powerful and simple interface makes it easy to use for both desktop and mobile devices. With Act! Automatic reminders help keep you organized, keeping you up-to-date ... Read More about Act!	webCRM is an intuitive, feature-rich, easily customizable CRM application that provides your organization with the most advanced and robust CRM functionality on the market. webCRM was built ... Read More about webCRM	Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM
Entry Level Pricing	Starts from $30	Not Available	Starts from $7 , Billed Yearly
Free Trial Availability	Free Trial available	Get Free Trial	Get Free Trial
Spotsaas Score What's this? ↗	9.1/10	8.4/10	9.0/10
User Ratings Based on verified Spotsaas reviews	3.6 (441)	4.1 (79)	4.3 (119)
	Get pricing help	Get pricing help	Visit website

Software Demo

Demo

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Act!, webCRM and Bigin by Zoho CRM Compare on Features?

Total Features	10 Features	7 Features	10 Features
Unique Features	No unique features	No unique features	No unique features
	Get Quote	Get Quote	Visit website

Compare Act!, webCRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$30	Not Available	$7 , Billed Yearly
Pricing Plans	Not Available	Not Available	Free Get Started Single Pipeline 500 Records Instant Workflows (3) Show more + Express Get Started Includes features of Free plan, plus Team Pipelines (3) 50,000 Records Show more + Premier Get Started Includes features of Express Edition plan. plus Team Pipelines (5) 100,000 Records Show more +
Pricing Page
	View detailed pricing	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	Available
	Get help choosing	Get help choosing	Visit Website

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	—	✓ Yes
HIPAA	—	✗ No
GDPR	✓ Yes	—
Single Sign-On (SSO)	—	✓ Yes
Multi-Factor Auth (MFA)	—	✓ Yes
Audit Logs	—	✓ Yes
Data Residency	🇺🇸 US	🇺🇸 US

Act! vs webCRM User Reviews & Rating Comparison

User Ratings	3.6 (based on 441 reviews)	4.1 (based on 79 reviews)	4.3 (based on 119 reviews)
Rating Distribution	201 82 47 12 26	20 0 0 0 0	204 66 7 1 1
Spotsaas Editor’s POV generated by AI	Buyer sentiment Buyer sentiment is mixed to positive across 368 reviews, with clear strengths and a few common watchouts. What buyers like Comprehensive integration capabilities, seamlessly syncing with tools like Outlook, phone systems, and other marketing software. High degree of customization, allowing users to tailor layouts and features to meet specific business needs. Intuitive and user-friendly interface, enabling efficient navigation for beginners and offering quick access to critical data. Common complaints Difficulty in troubleshooting and resolving technical issues; reliance on paid support can be costly and inaccessible at off hours. Updates and upgrades can be disruptive, creating compatibility or stability issues for some users. Limited modern design in the interface and cloud-based functionality, making the software feel outdated compared to competitors.	Buyer sentiment Buyer sentiment is positive across 20 reviews, with strong overall satisfaction. What buyers like Outstanding customer support team, praised for professionalism, knowledge, and responsiveness during demos and setup. Intuitive and user-friendly interface, making it accessible for both beginners and seasoned users. Flexible and adaptable for a variety of business needs, including lead generation, client databases, and large-scale projects. Common complaints Some users mention a learning curve for fully understanding and leveraging the advanced customization options. Requires sufficient input and effort from the user to derive maximum value, which might be challenging for smaller teams or companies. May not adapt precisely to every organization's unique workflow, as expected with highly customizable CRM solutions.	Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users. Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities. Effective pipeline management and workflow automation, enabling businesses to streamline sales processes. Common complaints Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging. Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows. Inconsistent customer support with restricted availability, affecting issue resolution during critical times.
Pros and Cons	User-friendly design makes onboarding easy. Automatic reminders enhance task management. Mobile access allows for on-the-go management. Advanced features may be lacking for larger teams. Pricing can add up for small businesses.	Offers extensive customization to fit unique business needs. Scalable for growing organizations. Affordable pricing structure compared to competitors. Initial setup may require technical expertise. User interface can be complex for new users.	Real-time updates keep teams informed. Integration with email and calendar enhances productivity. User-friendly interface simplifies navigation. Customization options may not meet all needs. New users may find the interface complex.
Positive Reviews	No reviews available for the product	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews	Read reviews

List of Customers

Customers	TSD Groep INEX The Sherman Sheet	No Customers information available.	Antech Microsystem Pvt.Ltd Investacc Hire

Media and Screenshots

Screenshots	No screenshots available.	No screenshots available.
Videos	5 Videos	1 Videos

Alternatives

Alternatives	Bigin by Zoho CRM 4.3 ClickUp 4.4 Zoho CRM 4.1	Bigin by Zoho CRM 4.3 ClickUp 4.4 Zoho CRM 4.1	ClickUp 4.4 Zoho CRM 4.1 Freshsales 4.6

Frequently asked questions

Which is better, Act! or webCRM?: webCRM edges out the other on user ratings (4.1 vs 3.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Act! and webCRM offer a free trial?: Yes, both Act! and webCRM offer a free trial.
What is the starting price of Act! vs webCRM?: Act! starts at $30 /User/Month. webCRM starts at Contact for pricing.
What are the top alternatives to Act!?: Top alternatives to Act! include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Thryv.
What are the top alternatives to webCRM?: Top alternatives to webCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.

Act! vs webCRM vs Bigin by Zoho CRM Comparison

Act!

webCRM

Bigin by Zoho CRM

Act! vs webCRM vs Bigin by Zoho CRM — at a glance

Key differences between Act! and webCRM

Compare Act! vs webCRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

Act!

webCRM

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

Get shortlist help from a software advisor

How do Act!, webCRM and Bigin by Zoho CRM Compare on Features?

Compare Act!, webCRM and Bigin by Zoho CRM on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Act! vs webCRM User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Alternatives

Related Blogs and Articles for Crm Software

Frequently asked questions