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3CLogic vs contactSPACE vs Nextiva Comparison

Last updated:

3CLogic

3.7(81 reviews)

Starting at Contact for pricing

  • Freelancers / Consultants
  • Large Enterprises

3C Logic is a Call Center Software that creates the potential for growth. It is designed to be a simple, feature-rich platform for call centers, especially businesses targeting B2B markets. This system features lead coll…

contactSPACE

4.5(1 reviews)

Starting at $105 /User/Month

  • Individuals
  • Medium Business

contactSPACE is cloud-based call center software that was built for contact centers that want more than basic telephony. It allows for tracking of highly complex case scenarios, and is the only call center software avail…

Nextiva

4.4(1,473 reviews)

Starting at $18.95 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voic…

contactSPACE leads on user satisfaction with a 4.5-star rating across 1 reviews.

SpotSaaS Analysis

3CLogiccontactSPACENextiva

The core difference between 3CLogic and contactSPACE is that contactSPACE is specifically tailored for contact centers requiring advanced case tracking and integration with platforms like Avaya or Cisco, while 3CLogic lacks detailed information on its target audience and features. Ideal buyers for contactSPACE include small to medium-sized businesses in various tech sectors, whereas the ideal buyer for 3CLogic remains unspecified.

Who should pick which

  • Lacks specific target audience information:
  • No pricing details available:
  • Features not clearly defined:
  • Company size not listed:
  • Ideal buyer information not provided:
  • Best for contact centers needing complex case tracking:
  • Integrates with Avaya and Cisco platforms:
  • Targeted at small to medium businesses (50-500 employees):
  • Ideal for sales managers and CRM administrators:
  • Priced at $105:
  • Focuses on advanced customer case management:

3CLogic vs contactSPACE vs Nextiva — at a glance

Feature3CLogiccontactSPACENextiva
Rating3.7 / 54.5 / 54.4 / 5
Reviews8111,473
Starting priceContact for pricing$105 /User/Month$18.95 /User/Month
Free trial No No Yes
Free version No No No
Best forFreelancers / Consultants, Large Enterprises, Medium BusinessIndividuals, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCall Center SoftwareCall Center SoftwareCall Center Software
PlatformsSaaS/Web/Cloud, Installed - Windows, Installed - MacSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, Online
CertificationsSOC 2, HIPAA, GDPRSOC 2, HIPAA, GDPR
Data residencyUSGlobalGlobal

Key differences between 3CLogic and contactSPACE

  • Pricing: contactSPACE starts at $105 /User/Month. 3CLogic pricing is not publicly listed.
  • Target audience: 3CLogic is built for Freelancers / Consultants and Large Enterprises, while contactSPACE targets Individuals and Medium Business.
  • User satisfaction: contactSPACE scores higher with a 4.5-star average.
  • Deployment: 3CLogic supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; contactSPACE supports SaaS/Web/Cloud.

Compare 3CLogic vs contactSPACE vs Nextiva — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

3CLogic - Call Center Software
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Talk to an expert
contactSPACE - Call Center Software
Talk to an expert
Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

3CLogic

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

contactSPACE

Best for contact centers needing complex case tracking with Avaya or Cisco integration.

Choose if
  • You require advanced tracking of complex customer cases beyond basic telephony.
  • Your contact center uses Avaya, Cisco, ShoreTel, or Internet-based platforms exclusively.
  • You want robust analytics and reporting to gain performance insights.
Consider alternatives if
  • You are a very small business or individual needing only basic telephony features.
  • You need highly customized or on-premise call center solutions not supported by cloud-only software.

Nextiva

Best for SMBs needing reliable, easy-to-use cloud call center with multi-channel support.

Choose if
  • You want a simple, streamlined setup with fast issue resolution.
  • Your team relies on integrated voice, video, chat, and social media communication.
  • You prioritize reliable call quality with minimal dropped calls or audio issues.
Consider alternatives if
  • Your company requires highly customized or complex call center workflows.
  • You need extensive on-premises telephony infrastructure rather than cloud-based solutions.

3CLogic typically suits Freelancers / Consultants and Large Enterprises. contactSPACE tends to fit Individuals and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

3C Logic is a Call Center Software that creates the potential for growth. It is designed to be a simple, feature-rich platform for call centers, especially businesses targeting B2B markets. ... Read More about 3CLogic

contactSPACE is cloud-based call center software that was built for contact centers that want more than basic telephony. It allows for tracking of highly complex case scenarios, and is the ... Read More about contactSPACE

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous ... Read More about Nextiva

Entry Level Pricing

  • Not Available
  • Starts from $105
  • Starts from $18.95 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.4/10

8.8/10

9.6/10

User Ratings

Based on verified Spotsaas reviews

3.7

(81)

4.5

(1)

Best Company Size

50-500 employeesSmall to Medium Businesses
10-50 employees51-500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

3CLogic

No key benefits available yet.

contactSPACE

  • Enhanced Efficiency: By using contactSPACE, your team can streamline communication processes, allowing agents to handle more calls in less time. This means fewer dropped calls and more satisfied customers.
  • Data-Driven Insights: With robust analytics and reporting features, managers can easily track performance metrics. You'll gain valuable insights into agent productivity and customer interactions, enabling informed decision-making.
  • Seamless Integration: contactSPACE integrates effortlessly with your existing systems, making it a hassle-free addition to your technology stack. This ensures that you won’t face disruptions while enhancing your operational capabilities.

Nextiva

  • Streamlined Communication: With Nextiva’s intuitive platform, your team can effortlessly collaborate across multiple channels—voice, video, and chat—ensuring everyone stays connected no matter where they are. Imagine the productivity boost when your employees can communicate seamlessly!
  • Advanced Analytics: Nextiva provides robust analytics tools that allow you to gain insights into call metrics and customer interactions. By leveraging this data, you can make informed decisions that enhance your customer service experience and improve overall business performance.
  • Scalability at Its Best: Whether you’re a small startup or a large enterprise, Nextiva easily scales with your business growth. As you expand, adding new users and features is straightforward, ensuring that your communication needs are always met.
Best fit

Best fit

3CLogic

No best-fit guidance available yet.

contactSPACE

  • 50 to 500 employees
  • Martech, Revtech, Fintech, Sales Automation, SaaS, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators

Nextiva

  • 10 to 500 employees
  • SaaS, Consulting, Martech, and Sales Automation
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Watchouts

Reasons buyers look elsewhere

3CLogic

No alternatives guidance available yet.

contactSPACE

  • Users may seek alternatives to contactSPACE if they require more advanced analytics and reporting features, enabling deeper insights into campaign performance and agent productivity to enhance decision-making processes.
  • Organizations looking for more flexible pricing structures or customizable plans might explore other options, especially if they have varying needs that don't align with contactSPACE's offerings.
  • Companies experiencing rapid growth may consider alternatives that can easily scale with their operations, ensuring that the software can handle increased call volumes and additional users without compromising performance.

Nextiva

  • Users may seek alternatives to Nextiva due to pricing concerns, especially if their business requires a more budget-friendly solution without sacrificing essential features or call quality.
  • Some businesses might find that Nextiva lacks specific integrations with existing software tools, prompting them to explore options that offer better compatibility with their current systems.
  • Companies experiencing issues with customer support responsiveness could consider alternatives that provide more reliable and accessible service, ensuring their communication needs are promptly addressed.

Software Demo

Demo

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Step 1 of 4

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How do 3CLogic, contactSPACE and Nextiva Compare on Features?

Total Features

6 Features

10 Features

8 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare 3CLogic, contactSPACE and Nextiva on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $105
        • $18.95 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Essential (Business communication)

          • 7-Day Free Trial right arrow icon

          • Unlimited voice & video calling

          • Auto-attendant & toll free numbers

          Show more +

        • Professional (Business Communication)

          • Everything in Essential, Plus

          • Unlimited conference calls, 40 participants

          • Unlimited video conferencing, up to 250 participants

          Show more +

        • Enterprise (Business Communication)

          • Get a Demo right arrow icon

          • Everything in Professional, Plus

          • Unlimited participants on voice & video conferencing

          Show more +

        • Browse all pricing plans

        Pricing Page

        3CLogic pricing
        contactSPACE pricing
        Nextiva pricing

        Other Details

        Organization Types supported

        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Not Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✓ Yes

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        3CLogic vs contactSPACE User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        18

        13

        2

        1

        1

        1

        0

        0

        0

        0

        5081

        612

        151

        70

        341

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is mixed to positive across 35 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Feature-rich platform
        • Flexible integration options
        • Advanced reporting tools

        Common complaints

        • May require training
        • Complex for small teams
        • Limited mobile functionality

        Buyer sentiment

        Overall positive sentiment highlighting efficiency improvements and integration capabilities, though limited user feedback is available.

        What buyers like

        • Enhanced efficiency
        • Data-driven insights
        • Seamless integration

        Common complaints

        • Lack of pricing transparency
        • Limited user reviews

        Buyer sentiment

        Users consistently praise Nextiva for its reliability, excellent customer support, and ease of setup, with minor complaints about chat responsiveness and support wait times.

        What buyers like

        • Reliability of call quality
        • Customer support quality
        • Ease of setup and upgrades

        Common complaints

        • Chat service delays
        • Long support hold times

        Pros and Cons

        • Highly customizable to fit specific business needs.

        • Strong integration capabilities with popular CRM systems.

        • Advanced analytics for informed decision-making.

        • May require a learning curve for new users.

        • Pricing may be prohibitive for very small businesses.

        • Supports complex case tracking beyond basic telephony

        • Exclusive compatibility with Avaya, Cisco, ShoreTel, and Internet-based platforms

        • Robust analytics and reporting for performance insights

        • Limited public pricing information

        • No explicit mention of free trial or free plan

        • Reliable service with no dropped calls or audio issues

        • Excellent and responsive customer support

        • Smooth setup process and fast issue resolution

        • Occasional slow and ineffective chat service

        • Long hold times and multiple transfers during support calls

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        Skills Certified

        Skills Certified

        Ourtel

        Ourtel

        MonDial

        MonDial

        No Customers information available.

        Media and Screenshots

        Screenshots

        screenshots

        5 Screenshots

        contactSPACE screenshot 1

        9 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, 3CLogic or contactSPACE?
        contactSPACE edges out the other on user ratings (4.5 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do 3CLogic and contactSPACE offer a free trial?
        Neither 3CLogic nor contactSPACE currently lists a free trial.
        What is the starting price of 3CLogic vs contactSPACE?
        3CLogic starts at Contact for pricing. contactSPACE starts at $105 /User/Month.
        What are the top alternatives to 3CLogic?
        Top alternatives to 3CLogic include Nextiva, XCALLY, Novanet Cloud Contact Center, uContact, HoduCC.
        What are the top alternatives to contactSPACE?
        Top alternatives to contactSPACE include Nextiva, TalkDesk, XCALLY, Dialer360, uContact.

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