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8.8

SpotScore

contactSPACE - Call Center Software

contactSPACE Pricing Plans & Top Alternatives in 2026

Maximize Your Call Center's Potential.

See Plans & Pricing

User Ratings

Trusted by 2M+ software buyers annually.

Main Features

  • Auto Call Recording
  • Call Monitoring
  • Concurrency Support
  • IVR Support

Pricing

  • Starts from $105/User/Month

See Plans & Pricing

contactSPACE Pricing

Visit website
"Complex case tracking"

Free Trial

Not available

Starting Price

$105 / /User/Month

Pricing Model

Subscription
Visit website

contactSPACE Pricing Plans Explained

Silver

$105

/User/Month

Individuals & small teams
  • Initiatives : 10

  • WebRTC phones

  • Helpdesk support

  • Call recording

  • Interface editor

  • CallGuides®

  • Voice analytics**

  • Full reporting module

Show more +

Platinum

$175

/User/Month

Growing teams (10–50 people)
  • Includes features of Gold plan, plus

  • CRM integration

  • Master database

  • Access to contactSPACE API

  • Live chat

  • Pre-connect status analyzer

  • Answering machine detection

  • Predictive dialler

Diamond

$239

/User/Month

Large teams & enterprises
  • Includes features of Platinum plan, plus

  • Call-time optimization

  • Real-time DNC checker

  • Quality assurance

  • Pulse performance analytics

  • Extended inbound

  • playspace

  • Intellicast®

Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? contactSPACE supports data import to get you set up quickly.

Talk to Sales →

Pricing sourced from contactSPACE's official website as of May 2026. For the latest pricing, visit their website.

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  • Get a custom contactSPACE demo
  • Real pricing — no sales pressure
  • Matched to your team size & needs

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Why buyers keep looking beyond contactSPACE

  • Lacks advanced analytics and reporting — teams needing detailed campaign performance tracking and agent productivity metrics typically add Tableau or Looker

  • Pricing is fixed per-user — organizations with 10–50 agents or seasonal staffing patterns often switch to Twilio or Five9 for usage-based models

  • Cannot handle 500+ concurrent calls without performance degradation — fast-growing contact centers add Genesys or NICE for load balancing

  • Limited native integrations with Salesforce, HubSpot, and Zendesk — teams relying on these platforms typically layer in middleware like Zapier or custom APIs

  • No built-in quality assurance or call recording — compliance-heavy industries (finance, healthcare) add Verint or NICE for audit trails and coaching tools

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

contactSPACE does not offer a free trial or free plan. All plans are paid. Contact the contactSPACE team for a demo or visit their pricing page for current options.

contactSPACE offers Subscription pricing. Plans start from $105//User/Month. View all contactSPACE pricing plans →

The starting price of contactSPACE is $105/User/Month

contactSPACE does not currently offer a free plan. All plans are paid. Visit the pricing page to see current options.

Most subscription-based tools including contactSPACE offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check contactSPACE's pricing page for exact savings.

Most SaaS products including contactSPACE allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check contactSPACE's terms or contact their support team for details.

contactSPACE offers tiered pricing plans designed for teams of different sizes. Small businesses can typically start with a lower-tier plan and upgrade as they scale. See all plans to find the best fit.

Free pricing comparison

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Side-by-side pricing for the top call center software tools so you can sanity-check contactSPACE's cost before you buy.

  • Plan-by-plan price breakdown
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  • Hidden-cost and annual-discount notes

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Help & Contact

contactSPACE Support Options

Customer Service24/7 (Live rep)Business HoursOnline
LocationSt Leonards, Australia

Connect with contactSPACE

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].