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1CRM vs webCRM vs Bigin by Zoho CRM Comparison

Last updated:

1CRM

2.5(80 reviews)

Starting at $13 /User/Month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

1CRM is Web based customer relationship management application, which uses simple and advanced feature to manage customer, users and devices. It has a web-based as well as desktop version. 1CRM includes some advanced fea…

webCRM

4.1(79 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

webCRM is an intuitive, feature-rich, easily customizable CRM application that provides your organization with the most advanced and robust CRM functionality on the market. webCRM was built to be flexible and scalable, a…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

webCRM leads on user satisfaction with a 4.1-star rating across 79 reviews.

1CRM vs webCRM vs Bigin by Zoho CRM — at a glance

Feature1CRMwebCRMBigin by Zoho CRM
Rating2.5 / 54.1 / 54.3 / 5
Reviews8079119
Starting price$13 /User/MonthContact for pricing$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forFreelancers / Consultants, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - WindowsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailableAvailable
Support modesOnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyGlobalUSGlobal

Key differences between 1CRM and webCRM

  • Pricing: 1CRM starts at $13 /User/Month. webCRM pricing is not publicly listed.
  • Target audience: 1CRM is built for Freelancers / Consultants and Medium Business, while webCRM targets Large Enterprises and Medium Business.
  • User satisfaction: webCRM scores higher with a 4.1-star average.
  • Deployment: 1CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows; webCRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare 1CRM vs webCRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

1CRM - CRM Software
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webCRM - CRM Software
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Biggest differences

Start here before you go deeper into features.

1CRM

Best for

Freelancers / Consultants, Medium Business, Small Business

webCRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

1CRM typically suits Freelancers / Consultants and Medium Business. webCRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

1CRM is Web based customer relationship management application, which uses simple and advanced feature to manage customer, users and devices. It has a web-based as well as desktop version. ... Read More about 1CRM

webCRM is an intuitive, feature-rich, easily customizable CRM application that provides your organization with the most advanced and robust CRM functionality on the market. webCRM was built ... Read More about webCRM

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $13 , Billed Yearly
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

Spotsaas Score

What's this? ↗

8.7/10

8.4/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

2.5

(80)

4.1

(79)
Get pricing help
Get pricing help

Software Demo

Demo

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How do 1CRM, webCRM and Bigin by Zoho CRM Compare on Features?

Total Features

8 Features

7 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare 1CRM, webCRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $13 , Billed Yearly
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Startup (Cloud Service)

          • Purchase 1-3 Users (Max.)

          • Standard 1CRM Feature Set

          • Includes Support & Updates

          Show more +

        • Startup Plus (Cloud Service)

          • Purchase 1-10 Users (Max.)

          • Standard 1CRM Feature Set

          • Includes Support & Updates

          Show more +

        • Professional (Cloud Service)

          • Purchase 1-Unlimited Users

          • Standard 1CRM Feature Set

          • Includes Support & Updates

          Show more +

        • Browse all pricing plans
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        1CRM pricing
        webCRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        1CRM vs webCRM User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        0

        0

        0

        1

        1

        20

        0

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is cautious across 2 reviews, with several recurring concerns in feedback.

        What buyers like

        • 1CRM is available both as a web-based and desktop application, offering flexibility for various user preferences.
        • It includes efficient work order management, allowing businesses to easily track tasks and streamline operations.
        • The software provides robust asset management features to help businesses keep track of their physical and digital assets.

        Common complaints

        • The interface may be overwhelming for new users, requiring time to get familiar with all the features.
        • Customization options may not be as flexible as some competitors, restricting tailored use cases.
        • The cost of the software might be a concern for small businesses or those with tight budgets.

        Buyer sentiment

        Buyer sentiment is positive across 20 reviews, with strong overall satisfaction.

        What buyers like

        • Outstanding customer support team, praised for professionalism, knowledge, and responsiveness during demos and setup.
        • Intuitive and user-friendly interface, making it accessible for both beginners and seasoned users.
        • Flexible and adaptable for a variety of business needs, including lead generation, client databases, and large-scale projects.

        Common complaints

        • Some users mention a learning curve for fully understanding and leveraging the advanced customization options.
        • Requires sufficient input and effort from the user to derive maximum value, which might be challenging for smaller teams or companies.
        • May not adapt precisely to every organization's unique workflow, as expected with highly customizable CRM solutions.

        Buyer sentiment

        Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

        What buyers like

        • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
        • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
        • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

        Common complaints

        • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
        • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
        • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

        Pros and Cons

        • Offers both web and desktop access for flexibility.

        • Includes advanced features tailored for various business needs.

        • Strong integration capabilities with telephony systems.

        • Initial setup may require dedicated resources.

        • Some users report a steep learning curve.

        • Offers extensive customization to fit unique business needs.

        • Scalable for growing organizations.

        • Affordable pricing structure compared to competitors.

        • Initial setup may require technical expertise.

        • User interface can be complex for new users.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        Allocloud

        Allocloud

        Hill Street Marketing

        Hill Street Marketing

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        2 Screenshots

        No screenshots available.

        Videos

        video-0

        1 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, 1CRM or webCRM?
        webCRM edges out the other on user ratings (4.1 vs 2.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do 1CRM and webCRM offer a free trial?
        Yes, both 1CRM and webCRM offer a free trial.
        What is the starting price of 1CRM vs webCRM?
        1CRM starts at $13 /User/Month. webCRM starts at Contact for pricing.
        What are the top alternatives to 1CRM?
        Top alternatives to 1CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
        What are the top alternatives to webCRM?
        Top alternatives to webCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.

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