8.7
Spot Score
1CRM Review: Is It The Right CRM Software For Your Team?
Best for SMB teams · Mid-market
Free Trial Available
Starts from $13 / User / Month when Billed Yearly
Allocloud
Hill Street MarketingTrusted by many companies including Allocloud
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is 1CRM?
1CRM is Web based customer relationship management application, which uses simple and advanced feature to manage customer, users and devices. It has a web-based as well as desktop version. 1CRM includes some advanced features like work order management, asset management, marketing campaign management and telephony integration.
Pricing
Starts from $13 / User / Month when Billed Yearly
Free Trial available
Best For
Built for growing teams, from small businesses to mid-market
Security & Compliance
Data residency:Global
Platform
Web + mobile app (iOS & Android)
Installed - Windows
1CRM Software Demo
1CRM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider 1CRM
- Team types
- Freelancers / Consultants, Medium Business
Why teams choose 1CRM
Offers both web and desktop access for flexibility.
Includes advanced features tailored for various business needs.
Strong integration capabilities with telephony systems.
Is 1CRM right for you?
What buyers should know before shortlisting 1CRM
1CRM is a versatile, web-based CRM solution that offers a comprehensive set of tools for managing customer relationships and operations. With features like work order management, asset management, marketing campaign management, and telephony integration, it provides businesses with everything they need to streamline their processes.
While the interface may be complex for beginners and customization is somewhat limited, the platform’s robust functionality makes it an excellent choice for organizations looking for an all-in-one CRM solution. The pricing may not be ideal for smaller businesses, but the value it offers is considerable.
1CRM pros and cons
- 1CRM pros
Offers both web and desktop access for flexibility.
Includes advanced features tailored for various business needs.
Strong integration capabilities with telephony systems.
- 1CRM cons
Initial setup may require dedicated resources.
Some users report a steep learning curve.
Ready to try it?
Get started with 1CRM
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare 1CRM side-by-side with top CRM Software alternatives.
What is the pricing of 1CRM?
1CRM Pricing Plans
Startup (Cloud Service)
Purchase 1-3 Users (Max.)
Standard 1CRM Feature Set
Includes Support & Updates
Host Country Choice
300 Accounts
Show more +
Startup Plus (Cloud Service)
Purchase 1-10 Users (Max.)
Standard 1CRM Feature Set
Includes Support & Updates
Host Country Choice
600 Accounts
Show more +
Professional (Cloud Service)
Purchase 1-Unlimited Users
Standard 1CRM Feature Set
Includes Support & Updates
Host Country Choice
Unlimited Accounts
Show more +
Enterprise (Cloud Service)
Purchase 1-Unlimited Users
Extended 1CRM Feature Set
Includes Support & Updates
Host Country Choice
Unlimited Accounts
Show more +
1CRM reviews and ratings
Buyer sentiment
Buyer sentiment is cautious across 2 reviews, with several recurring concerns in feedback.
What buyers like
- 1CRM is available both as a web-based and desktop application, offering flexibility for various user preferences.
- It includes efficient work order management, allowing businesses to easily track tasks and streamline operations.
- The software provides robust asset management features to help businesses keep track of their physical and digital assets.
Common complaints
- The interface may be overwhelming for new users, requiring time to get familiar with all the features.
- Customization options may not be as flexible as some competitors, restricting tailored use cases.
- The cost of the software might be a concern for small businesses or those with tight budgets.
What users are saying
AR
Anonymous Reviewer
09/25/17
Would Not Recommend - Product looks good, but very complicated & poor company service
PROS & CONS What are the best aspects of this product? The site is loaded with features. In fact, for the average person (IMO) it's overloaded and ...
Read more
OW
Oliver Weber
04/16/17
SITE NOT SECURE, many bugs, horrible docs, no support
PROS & CONS What are the best aspects of this product? Attempt to integrate all back office functions - but fails. CRM, EM, DM, etc. Email marketing ...
Read more
What are the features of 1CRM?
Call logging is the process of gathering, examination, and reporting technical and statistical data regarding phone calls. It excludes call…
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…
Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…
Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…
A product catalog is a marketing tool that contains vital product information to assist buyers in making a purchasing choice. Product charac…
Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…
A quote, also known as a proposal, is a document that establishes a contractual connection between two parties. A quote is a supplier's resp…
1CRM security and data handling
Key compliance certifications and security features for IT and security teams evaluating 1CRM.
Certifications
Developer & data
Alternatives to 1CRM
Recommended
Streamline your sales and build ...
9.0
Very Good
1CRM Customers
Allocloud
Hill Street Marketing
1CRM Support Options
Frequently Asked Questions About 1CRM
Common questions buyers ask before choosing 1CRM.
1CRM is a CRM Software. 1CRM offers Quotes (Proposals), List Management, Customer Support, Marketing Automation, Project Management and many more functionalities.
Buyers commonly note the following limitations of 1CRM: Initial setup may require dedicated resources.; Some users report a steep learning curve.; Mobile functionality may not be as robust..
Some top alternatives to 1CRM includes Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales and CRM.io by 500apps.
1CRM offers Free Trial, One-time license, Subscription pricing models
The starting price of 1CRM is $13/User/Month when Billed Yearly
Ready to try it?
Get started with 1CRM
Start your free trial — no credit card required.
CRM Software by Country
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].