8.2
SpotScore
Top 10 ZoomInfo Chat Alternatives 2026
Transform your website chats into valuable connections.
Trusted by 2M+ software buyers annually.
Main Features
- Agent Scheduling
- Co-Browsing
- Knowledge Database
- Offline Form
Pricing
ZoomInfo Chat offers custom pricing plan
ZoomInfo Chat is a Live Chat Software platform. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Live Chat Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
ZoomInfo Chat vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| ZoomInfo Chat Current | Live Chat Software | Custom pricing | No reviews | ✗ No |
 Respond.io | Live Chat Software | $29 | 4.6 ★ | ✓ Yes |
 Live800 | Live Chat Software | $239 | 3.8 ★ | ✓ Yes |
 Chaport | Live Chat Software | $15 | 4.8 ★ | ✓ Yes |
 LiveCaller | Live Chat Software | $12.60 | 4.5 ★ | ✓ Yes |
 Formilla.com | Live Chat Software | $23.99 | 4.5 ★ | ✓ Yes |
Showing 1-10 out of 10
List of the Top ZoomInfo Chat alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.0
SpotScore
Respond.io
Streamline your business messaging for faster results.
Add to compare
What is Respond.io?
Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. With Respond.io, marketing, sales, support, and engineering teams can collaborate seamlessly while managing ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
Starts from $29/Month, also offers free forever plan
8.1
SpotScore
Live800
Empower your business with instant customer engagement.
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What is Live800?
Live800 is a cutting-edge, enterprise-level live chat system that offers a seamless multichannel experience for businesses. By integrating ACD and big data analysis, it provides a comprehensive solution for online marketing and customer service. With over 13 years of experience in the industry, ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $239/Year, also offers free forever plan
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
8.9
SpotScore
Chaport
Effortless customer communication, even when offline.
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What is Chaport?
Chaport, the ultimate multi-channel live chat and chatbot software, simplifies customer communication through its intuitive chat interface. By adding a chat button on your website, you can effortlessly respond to queries, boost sales, and remain connected even when offline through email ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Persistent Chat
Pricing
Free Trial available
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
8.6
SpotScore
LiveCaller
Transform website traffic into sales with LiveCaller.
Add to compare
What is LiveCaller?
LiveCaller is the ultimate solution for managing all your calling needs. With a wide range of tools and features, LiveCaller offers optimal call creation, quicker response times, and increased sales success for your team. Its comprehensive call monitoring and callback software provides the ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Call Me Option
Pricing
Free Trial available
Starts from $12.60/Month when Billed Yearly
9.0
SpotScore
Formilla.com
Maximize customer engagement and generate leads effortlessly.
Add to compare
What is Formilla.com?
Formilla.com is the ultimate solution for customer messaging. It caters to all your sales, marketing and support needs with its effective communication platform. Engage with customers and generate leads effortlessly through live chat while segmenting your customer base. The tool offers ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Persistent Chat
Pricing
Free Trial available
Starts from $23.99/Month when Billed Yearly, also offers free forever plan
9.3
SpotScore
SnapEngage
Streamline customer engagement & boost sales with SnapEngage.
Add to compare
What is SnapEngage?
SnapEngage is an advanced chat monitoring platform ideal for streamlining customer engagement and boosting sales through live chat. With its customizable workflows, it effortlessly captures and converts leads for businesses of all sizes. This omnichannel solution enables businesses to connect ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Persistent Chat
-
Call Me Option
Pricing
Free Trial available
Starts from $16/User/Month
9.3
SpotScore
Smartsupp
Improve customer satisfaction with real-time chat.
Add to compare
What is Smartsupp?
Smartsupp is a live chat platform that lets website operators engage visitors in real time, with visibility into screen views, clicks, and cursor movements to understand browsing behavior. Operators can customize the chat widget appearance and position to match their brand and stay connected ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 3 more
Unique Features
-
Persistent Chat
Pricing
Starts from $10/User/Month when Billed Yearly, also offers free forever plan
8.7
SpotScore
WebsiteAlive
Connecting you with customers in a meaningful way.
Add to compare
What is WebsiteAlive?
Introducing WebsiteAlive - a powerful live chat software designed to enhance both sales and customer satisfaction. With its intuitive interface, this tool allows support and sales teams to effortlessly engage with customers. The best part? It can easily scale with your business, eliminating ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Persistent Chat
-
Call Me Option
Pricing
Starts from $30/Month
8.6
SpotScore
Sparkcentral
Transform your customer service experience with Sparkcentral.
Add to compare
What is Sparkcentral?
Sparkcentral is a top-notch customer service SaaS platform designed for managing multiple asynchronous messaging channels. Our platform empowers users to handle high volumes of messages with the support of both human and virtual customer service agents. Our Automated Message Distribution (AMD) ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 3 more
Unique Features
-
Call Me Option
Pricing
Sparkcentral offers custom pricing plan
9.6
SpotScore
JivoChat
Connect and convert with JivoChat.
Add to compare
What is JivoChat?
JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive interface, JivoChat seamlessly integrates various channels such as email, live chat, Facebook messaging, ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Persistent Chat
-
Call Me Option
Pricing
Free Trial available
Starts from $13/User/Month when Billed Yearly, also offers free forever plan
Which ZoomInfo Chat Alternative Is Right for You?
- If you need a free or low-cost option: Respond.io — offers a free plan or trial suitable for small teams.
- If user satisfaction is your top priority: Chaport — holds the highest user rating (4.8★) among ZoomInfo Chat alternatives.
- If you want a mid-range option: SnapEngage — sits in the middle of the list by rating and may fit teams with mixed requirements.
Free switching kit
Switching from ZoomInfo Chat? Get the migration checklist
A step-by-step live chat software migration checklist so you can move off ZoomInfo Chat without losing data or momentum.
- Pre-switch data & access audit
- Migration timeline and owners
- Go-live cutover checklist
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Frequently Asked Questions (FAQs)
Stuck on something? We're here to help with all the questions and answers in one place.
The top-rated alternatives to ZoomInfo Chat for Live Chat Software are Chaport (4.8★), Smartsupp (4.7★), Respond.io (4.6★). Compare all 10 alternatives side-by-side above.
When evaluating alternatives to ZoomInfo Chat, prioritize: Visitor Targeting, Transfers, Shortcut Messages, Offline Form, Knowledge Database, transparent pricing, free trial availability, and integrations with tools you already use. Use the filters above to compare by feature, budget, and team size.
For small businesses, the best Live Chat Software tools are Intercom, LiveChat, LiveAgent. Look for affordable per-seat pricing, quick setup (under 1 day), no long-term contracts, and strong onboarding support to reduce time-to-value.
Migration difficulty depends on how deeply ZoomInfo Chat is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].