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6 ZoomInfo Chat Alternatives Ranked by Real Users — Free Picks Included (2026)

Explore 6 alternatives to ZoomInfo Chat — vetted by our editors with real user reviews, pricing, and feature comparisons.

ZoomInfo Chat alternatives: the 6 best options at a glance

Quick answer

Need a ZoomInfo Chat alternative fast? Consider JivoChat, SnapEngage and Formilla.com. JivoChat holds the top SpotScore (9.6) with a 3.93★ rating. The full comparison of all 6 on score, rating, and price is below.

Looking past ZoomInfo Chat? These 6 live chat software free alternatives hold up the best on the things that matter: cost, capability, and how easy they are to live with. We sort them by SpotScore, which weighs verified satisfaction against market presence, then by ratings and pricing. Compare them in the table below, then get the full picture for each.

ProductSpotScoreRatingPricingBest for
JivoChatConnect and convert with JivoChat.9.6★★★★☆ 3.93(92)Freefrom $13 /User/Monthteams of all sizes
SnapEngageStreamline customer engagement & boost sales with SnapEngage.9.3★★★★☆ 4.4(138)Freefrom $16 /User/Monthteams of all sizes
Formilla.comMaximize customer engagement and generate leads effortlessly.9★★★★★ 4.5(1)Freefrom $23.99/moteams of all sizes
ChaportEffortless customer communication, even when offline.8.9★★★★★ 4.82(17)Freefrom $15 /User/Monthsmall & mid-size businesses
LiveCallerTransform website traffic into sales with LiveCaller.8.6★★★★★ 4.5(14)Freefrom $12.60/moteams of all sizes
Live800Empower your business with instant customer engagement.8.1★★★★☆ 3.82(11)Freefrom $239/yrteams of all sizes

9.6

SpotScore

JivoChat - Live Chat Software

JivoChat

Connect and convert with JivoChat.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

3.9

92 verified reviews

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What is JivoChat?

JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive interface, JivoChat seamlessly integrates various channels such as email, live chat, Facebook messaging, ...

Read more about JivoChat
Free Trial

9.3

SpotScore

SnapEngage - Live Chat Software

SnapEngage

Streamline customer engagement & boost sales with SnapEngage.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.4

138 verified reviews

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What is SnapEngage?

SnapEngage is an advanced chat monitoring platform ideal for streamlining customer engagement and boosting sales through live chat. With its customizable workflows, it effortlessly captures and converts leads for businesses of all sizes. This omnichannel solution enables businesses to connect ...

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Free Trial·

SnapEngage offers custom pricing plan

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9.0

SpotScore

Formilla.com - Live Chat Software

Formilla.com

Maximize customer engagement and generate leads effortlessly.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

1 verified reviews

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What is Formilla.com?

Formilla.com is the ultimate solution for customer messaging. It caters to all your sales, marketing and support needs with its effective communication platform. Engage with customers and generate leads effortlessly through live chat while segmenting your customer base. The tool offers ...

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Free Trial

8.9

SpotScore

Chaport - Live Chat Software

Chaport

Effortless customer communication, even when offline.

Best for: SMB teams · Mid-market

Start Free Trial

4.8

17 verified reviews

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What is Chaport?

Chaport, the ultimate multi-channel live chat and chatbot software, simplifies customer communication through its intuitive chat interface. By adding a chat button on your website, you can effortlessly respond to queries, boost sales, and remain connected even when offline through email ...

Read more about Chaport
Free Trial·

Chaport offers custom pricing plan

8.6

SpotScore

LiveCaller - Live Chat Software

LiveCaller

Transform website traffic into sales with LiveCaller.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

14 verified reviews

Add to compare

What is LiveCaller?

LiveCaller is the ultimate solution for managing all your calling needs. With a wide range of tools and features, LiveCaller offers optimal call creation, quicker response times, and increased sales success for your team. Its comprehensive call monitoring and callback software provides the ...

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Free Trial

8.1

SpotScore

Live800 - Live Chat Software

Live800

Empower your business with instant customer engagement.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

3.8

11 verified reviews

Add to compare

What is Live800?

Live800 is a cutting-edge, enterprise-level live chat system that offers a seamless multichannel experience for businesses. By integrating ACD and big data analysis, it provides a comprehensive solution for online marketing and customer service. With over 13 years of experience in the industry, ...

Read more about Live800
Free Trial·

Live800 offers custom pricing plan

The main ZoomInfo Chat competitors

There are 6 direct ZoomInfo Chat competitors in Live Chat Software. The ones that come up most often are JivoChat, SnapEngage and Formilla.com. Each is compared against ZoomInfo Chat on rating, pricing and feature coverage below.

Sites and apps like ZoomInfo Chat

Searches for "sites like ZoomInfo Chat" and "apps like ZoomInfo Chat" land on the same shortlist as "ZoomInfo Chat alternatives" — the 6 options below cover both, whether you want a like-for-like replacement or something lighter.

Why each option earned its place

JivoChat9.6Best for teams of all sizes

Easy to use and integrate with various systems, making it convenient for businesses to connect with customers.

Watch for: Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience.

SnapEngage9.3Best for teams of all sizes

Easy to use with proactive chat for engaging customers and boosting revenue.

Watch for: Issues with system integrations and outdated design can affect user experience.

Formilla.com9Best for teams of all sizes

Multi-language support

Watch for: Limited advanced features

Chaport8.9Best for small & mid-size businesses

Ease of use and interface, making it simple for both novice and experienced users.

Watch for: Limited customization options may restrict tailoring the platform to specific needs.

LiveCaller8.6Best for teams of all sizes

Optimal call management

Watch for: Limited to phone sales

Live8008.1Best for teams of all sizes

Enterprise-level features

Watch for: Complex setup

Why teams look for a ZoomInfo Chat alternative

Here's what tends to push teams toward a ZoomInfo Chat alternative:

  • May require technical setup
  • Limited offline capabilities
  • Not ideal for small teams

How to evaluate a ZoomInfo Chat alternative

By the numbers, these 6 live chat software free alternatives shake out as follows: 6 offer a free tier; paid plans run $12.6–$239, with LiveCaller the cheapest entry point; and Chaport is the highest rated at 4.82★ across 17 reviews.

How we put this in order.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to ZoomInfo Chat are Chaport (4.8★), Formilla.com (4.5★), LiveCaller (4.5★). Compare all 6 alternatives side-by-side above.

When evaluating alternatives to ZoomInfo Chat, prioritize: Visitor Targeting, Transfers, Shortcut Messages, Offline Form, Knowledge Database, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Migration difficulty depends on how deeply ZoomInfo Chat is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

How to land on the right ZoomInfo Chat alternative

  • On a budget / just exploring: start with a free tier — JivoChat, SnapEngage and Formilla.com let you evaluate without paying upfront.
  • If real-user ratings matter most: Chaport has the strongest star rating (4.82★) among the options with verified reviews.
  • Want the safest pick: JivoChat has the highest Spotsaas Score (9.6) in this list — a strong default if you're unsure.

Ready to leave ZoomInfo Chat?

Getting off ZoomInfo Chat cleanly comes down to preparation. Export everything, verify the new tool can import it, and check feature parity for your day-to-day work. Run a small pilot first, then migrate fully, keeping ZoomInfo Chat as backup until you're done. Free trials above lower the risk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].