8.6
Spot Score
Revolutionize your communication and customer engagement.
Main Features
Pricing
Free Trial available
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9.6
Spot Score
RECOMMENDED
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Product Description
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
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Outbound Call Center
Inbound Call Center
Concurrency Support
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
7.9
Spot Score
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Product Description
Novanet Cloud Contact Center is listed among the most powerful and advanced call centre software available in the market. This software is designed using the WebRTC technology. WebRTC Agent App facilitates easy integration of real-time customer conversation into the browser directly. This ...
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Outbound Call Center
Inbound Call Center
Progressive Dialer
+ 4 more
Unique Features
No unique features
Pricing
Free Trial available
Novanet Cloud Contact Center offers custom pricing plan
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Product Description
Callision Contact Center Software provides a solution to address this challenge. Callision provides business with the tools necessary to manage day-to-day operations, track metrics, and improve agent performance through real-time reporting and analytics. With a suite of functionalities ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Starts from $19.99/User/Month, also offers free forever plan
8.3
Spot Score
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Product Description
My Hotline is an innovative Call Management Software that streamlines business operations in the cloud. With its customizable tools, it automates call recording and routing to cater to customer needs. It also offers a Cloud Telephony Integrated CRM for analyzing sales and generating detailed ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 7 more
Unique Features
No unique features
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Popular alternatives include Nextiva, Novanet Cloud Contact Center, Callision, My Hotline and undefined.
Key factors include Outbound Call Center, Inbound Call Center, Concurrency Support, Live Chat, Progressive Dialer and pricing.
Tools like TalkDesk, CloudTalk, Nextiva, CallHippo and eVoice are best for small businesses for Call Center Software.
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
