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Traqq Review: Is It The Right Time Tracking Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial & Free Plan Available
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What is Traqq?
Traqq is a time tracking tool for businesses that want to keep track of work hours, projects, clients, and billable work. It helps teams record time spent on different tasks, organize client work, and review how working hours are distributed across projects and users. The platform supports time tracking through desktop apps, a web app, and a browser extension. Users can start and stop timers, add or edit time entries manually, assign time to tasks and projects, and track billable and non-billable hours. Traqq also supports timesheets, allowing managers to review and approve submitted time records. Traqq is commonly used by agencies, consulting companies, professional services teams, remote teams, and other businesses that manage project-based work. It helps organizations keep accurate time records for client billing, monitor project costs, and understand team workload without using traditional employee surveillance methods. Traqq does not use screenshots, keystroke tracking, idle time monitoring, or activity scoring. It focuses on tracking work time and project data rather than recording employee activity. The platform includes reporting and financial tools for reviewing tracked time, billable hours, costs, revenue, and project margins. Businesses can set billable and cost rates, track expenses, create invoices based on recorded hours, and compare scheduled working hours with actual tracked time to review workload and capacity. Traqq also provides team management features, including user roles, permissions, schedules, and project manager access. This makes it suitable for both small teams and larger organizations that need a structured way to manage time tracking across multiple projects.
Pricing
Free Trial available
Best For
Suited for small teams, SMBs, and enterprise
Platform
Web-based — no mobile app
Installed - Windows
Installed - Mac
Browser Based (Cloud)
Traqq Screenshots
Traqq was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Traqq
- Team types
- Large Enterprises, Medium Business
Why teams choose Traqq
Offers detailed insights into task performance.
Supports billing and invoicing for accurate financial management.
User-friendly interface enhances usability.
Is Traqq right for you?
What buyers should know before shortlisting Traqq
Traqq has emerged as a standout solution in the time-tracking landscape, offering a robust, user-friendly experience tailored for both individual freelancers and team-based organizations. The software’s intuitive interface, coupled with its detailed reporting and analytics capabilities, ensures users can efficiently manage their time while gaining actionable insights into productivity.
Features like ethical activity tracking—with blurred screenshots to respect privacy—and anti-cheating algorithms are particularly noteworthy, fostering transparency and trust among team members. Freelancers and businesses alike have praised its accuracy in tracking billable hours, seamless integration into workflows, and customizable options, making it a versatile tool across various industries.
Moreover, Traqq's offline tracking and smart alerts make it invaluable for remote teams, ensuring no work goes untracked, even with unstable internet connections. However, some users have expressed a desire for more integrations with external tools and more robust payroll features, which would further enhance its utility.
Additionally, while customer support has been helpful for many, isolated feedback points to occasional delays. Despite these minor drawbacks, Traqq remains a highly recommended, cost-effective option for optimizing productivity and time management.
Traqq pros and cons
- Traqq pros
Offers detailed insights into task performance.
Supports billing and invoicing for accurate financial management.
User-friendly interface enhances usability.
- Traqq cons
Customization options may be limited.
Could require training for optimal use.
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Traqq reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 150 reviews, with consistently positive feedback.
What buyers like
- Free for freelancers, making it a cost-effective solution for individuals managing their own schedules.
- Accurate time tracking with features like screen recording and screenshots, ensuring billable hours are transparent and traceable.
- Anti-cheating algorithm fosters trust and promotes transparency within teams.
Common complaints
- Poor or unresponsive customer support, with users frequently expressing dissatisfaction with lack of assistance.
- Limited integration with other tools and software, reducing overall functionality for team coordination.
- Absence of direct payroll features, requiring users to rely on external systems for payment processing.
Are you using Traqq?
What users are saying
B
Brandon
07/04/24
It's amazing
The fact that this app is free for freelancers such as myself is quite surprising as it helps so much with my work. The app tracks billable hours so i ...
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B
Brandon
07/04/24
It's amazing
The fact that this app is free for freelancers such as myself is quite surprising as it helps so much with my work. The app tracks billable hours so i ...
Read more
MM
Matthew Morris
07/01/24
User Friendly with responsive customer Support
Traqq has helped streamline our agency as we hire workers from abroad it's hard to get a reading on output and efficiency, as we don't have a physical ...
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MM
Matthew Morris
07/01/24
User Friendly with responsive customer Support
Traqq has helped streamline our agency as we hire workers from abroad it's hard to get a reading on output and efficiency, as we don't have a physical ...
Read more
HH
Hendirk Homann
11/14/23
App works fine but customer support does not exist at all
The app works fine but the customer support does not exist. They never answered to any of our customer support requests. We will move to a different ...
Read more
BA
Bayli A
08/20/23
"Traqq is going to be a game changer"
What do you like best about Traqq? The anti-cheating algorithm in Traqq is honestly a game changer! It builds trust within our team and ensures ...
Read more
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What are the features of Traqq?
An app or software sends out alerts, which are actionable and content-rich push notifications. These alerts can be for various reasons, incl…
Analytics is a math-based field that aims to uncover patterns in marketing data to gain actionable knowledge that can be used in your market…
Apps that track your work and prepare timesheets for you are called automatic time capturing apps. They figure out what you do in a day usin…
The hours you spend doing tasks for a specific project are referred to as billable hours. On the other hand, you'll mark non-billable hours…
An invoice and a bill are documents that convey the same information about the amount owing for the sale of goods or services. Still, a comp…
Managers plan, coordinate, regulate, and lead operations that assure compliance with laws and standards through compliance management. It is…
A personalized invoice, even one that is only semi-stylized, is an opportunity to improve your company's image. Customizing invoices adds a…
A database of employees comprises vital information such as each employee's personal information and company-related information such as the…
Employee scheduling is a difficult task. Anticipating workforce needs, handling employee demands and preferences, and guaranteeing shift cov…
After submitting an expense report for approval, expense approval begins. The application then sends an approval notification to the employe…
Keeping track of your expenses is a crucial component of building a budget for your small business. The financial health of your budget is i…
Your firm will be able to hold funds in multiple currencies if you have a multi-currency bank account. When conducting a business across bor…
A multiple billing rate is a temporary indirect cost rate that applies to a specific period and is used for funding, interim reimbursement,…
When an employee is working without access to the internet, offline time tracking software is used to keep track of their time at work, prod…
The final ingredient in improving the profitability of your projects is project billing, which is the ability to swiftly produce bills based…
Project planning is a subset of project management, and it refers to the use of schedules such as Gantt charts to plan and track progress wi…
Real-time reporting is involved capturing real-time data and communicating it to users as it happens. Managers may make quick judgments usin…
A report is a type of writing that is organized around identifying and examining issues, events, or results that have occurred in the physic…
Team Management is a crucial aspect of any organization, as it involves coordinating and organizing the efforts of a group of individuals to…
Third-party integration refers to the addition of relevant external data to an existing project via various APIs. Because of third-party API…
Employees are tracked and monitored using time and attendance systems (TNA). An employer can track its employees' working hours and late arr…
Paid time off (PTO) is an employee leave program in which employees can draw from a leave bank (with a certain number of leaves) and be guar…
The time tracking feature is primarily used by businesses that bill customers based on the time it takes to resolve a problem. Staff can qui…
A timesheet is a physical or electronic tool that allows you to track and record your working hours. As an employer, this means you'll be ab…
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Frequently Asked Questions About Traqq
Common questions buyers ask before choosing Traqq.
Traqq is a Time Tracking Software. Traqq offers Billing and Invoicing, Employee Database, Automatic Time Capture, Offline Time Tracking, Timesheet Management and many more functionalities.
Buyers commonly note the following limitations of Traqq: Customization options may be limited.; Could require training for optimal use..
Some top alternatives to Traqq includes Homebase, Time Doctor, Toggl Track, Harvest and OnTheClock.
Traqq offers Freemium, Free Trial pricing models
Yes, Traqq can integrate with Jira, Zoom, Slack, Microsoft Teams and many more.You can find more integration for Traqq here
The starting price is not disclosed by Traqq. You can visit Traqq pricing page to get the latest pricing.
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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