Track-It Alternatives with Better Features
Efficient solutions for your IT management needs.
Pricing
Track-It offers custom pricing plan
Showing 1-6 out of 6
List of the Top Track-It alternatives as of June 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
ManageEngine ServiceDesk Plus
Solving IT problems, keeping businesses running smoothly.
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What is ManageEngine ServiceDesk Plus?
ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ...
Read moreCommon Features
No common features
Unique Features
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Incident Management
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Asset Management
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Knowledge Base
+ 3 more
Pricing
Free Trial available
ManageEngine ServiceDesk Plus offers custom pricing plan
Jira Service Desk
Efficiently manage service requests with ease.
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What is Jira Service Desk?
Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and more. Jira Service Desk supports mixed on-premises and cloud deployment scenarios to better fit the ...
Read moreCommon Features
No common features
Unique Features
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Self Service Portal
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Customer Support
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Live Chat
+ 5 more
Pricing
Free Trial available, Try Now
Starts from $20/user/month when monthly, also offers free forever plan
9.4
Spot Score
HelpDesk
Streamline customer support and boost team productivity.
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What is HelpDesk?
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...
Read moreCommon Features
No common features
Unique Features
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Incident Management
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Social Media Integration
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Multi-Channel Communication
+ 12 more
Pricing
Free Trial available
Starts from $29/User/Month when Billed Yearly
9.8
Spot Score
SysAid
Streamline IT support anytime, anywhere.
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What is SysAid?
SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid ...
Read moreCommon Features
No common features
Unique Features
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Incident Management
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Social Media Integration
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Multi-Channel Communication
+ 13 more
Pricing
Free Trial available
SysAid offers custom pricing plan
7.6
Spot Score
Sitehelpdesk
Efficient support solutions for every help desk team.
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What is Sitehelpdesk?
Sitehelpdesk support software is a help desk solution that allows help desk teams to manage customer support tickets, reduce the length of support calls, and increase team productivity. Sitehelpdesk includes salesforce.com integration, inline chat for customer support, customizable billing ...
Read moreCommon Features
No common features
Unique Features
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Customizable Branding
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Ticket Management
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Knowledge Base
+ 4 more
Pricing
Sitehelpdesk offers custom pricing plan
8.6
Spot Score
HESK
Streamline your customer support with ease.
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What is HESK?
HESK is a one stop shop for all Help Desk needs. HESK is a web based customer support system that aims to provide user friendly support, easy management of tickets and communication with the customers. With the modular architecture of HESK, user can easily integrate it into an existing ...
Read moreCommon Features
No common features
Unique Features
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Incident Management
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Multi-Channel Communication
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Document Storage
+ 8 more
Pricing
Free Trial available
Starts from $24.91/Month when Billed Yearly
Compare Track-It with alternatives
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
