
Top Alternatives to Mint Service Desk - Better Options for 2026
Streamline your customer service with Mint Service Desk.
Main Features
- Asset Management
- Customer Support
- Self Service Portal
- Ticket Management
Pricing
Mint Service Desk offers custom pricing plan
Mint Service Desk is a Service Desk Software platform with a user rating of 4.7★ based on 94 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Service Desk Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Mint Service Desk vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you shortlist faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Service Desk Software | Free plan available | 4.7 ★ | ✓ Yes | |
| Service Desk Software | $19 | 4.7 ★ | ✓ Yes | |
| Service Desk Software | Free trial | 4.3 ★ | ✓ Yes | |
| Service Desk Software | $19 | 4.4 ★ | ✓ Yes | |
| Service Desk Software | $20 | 4.1 ★ | ✓ Yes | |
| Service Desk Software | Custom pricing | 4.0 ★ | ✗ No |
Showing 1-10 out of 10

List of the Top Mint Service Desk alternatives as of July 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

Freshservice
Streamline your support process with ease.
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What is Freshservice?
The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...
Read moreCommon Features
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Ticket Management
-
Ticketing System
-
Self Service Portal
+ 2 more
Unique Features
-
Multi-Channel Communication
-
Incident Management
-
Knowledge Base
Pricing
Free Trial available
Starts from $19/User/Month when Billed Yearly

ManageEngine ServiceDesk Plus
Solving IT problems, keeping businesses running smoothly.
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What is ManageEngine ServiceDesk Plus?
ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ...
Read moreCommon Features
-
Asset Management
-
Self Service Portal
Unique Features
-
Incident Management
-
Knowledge Base
-
Live Chat
+ 1 more
Pricing
Free Trial available
ManageEngine ServiceDesk Plus offers custom pricing plan
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SolarWinds Service Desk
Streamline IT service management with SolarWinds.
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What is SolarWinds Service Desk?
SolarWinds Service Desk is an IT service management platform for corporate IT teams handling incident tracking, service request fulfillment, and change management. Its self-service portal lets end users resolve common issues without opening tickets, reducing the manual workload on IT staff. It ...
Read moreCommon Features
-
Self Service Portal
-
Ticket Management
-
Ticketing System
+ 2 more
Unique Features
-
Incident Management
-
Knowledge Base
-
Contract (SLA Management)
Pricing
Free Trial available, Try Now
Starts from $19/User/Month

Jira Service Desk
Efficiently manage service requests with ease.
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What is Jira Service Desk?
Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and more. Jira Service Desk supports mixed on-premises and cloud deployment scenarios to better fit the ...
Read moreCommon Features
-
Self Service Portal
-
Customer Support
-
Ticket Management
+ 2 more
Unique Features
-
Live Chat
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Social Media Integration
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Reports
Pricing
Free Trial available, Try Now
Starts from $20/user/month when monthly, also offers free forever plan

Symantec ServiceDesk
Efficiently manage customer service and IT requests.
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What is Symantec ServiceDesk?
ServiceDesk is a complete solution for tracking problem management and customer service. The software enables IT department to manage both internal IT service requests and also manages customer service requests, work orders, change orders, materials and document management. ServiceDesk Plus is ...
Read moreCommon Features
-
Ticket Management
-
Workflow Management
-
Self Service Portal
Unique Features
-
Incident Management
-
Document Management
-
Knowledge Base
Pricing
Symantec ServiceDesk offers custom pricing plan

IBM Control Desk
Streamline your service desk with intelligent asset management.
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What is IBM Control Desk?
IBM Control Desk is a complete, network-based help desk and service desk software with integrated asset management capabilities. Control Desk will identify and manage assets at the time they are acquired, provide a single view of IT services delivered to end users, deliver real-time service ...
Read moreCommon Features
-
Ticket Management
-
Asset Management
-
Self Service Portal
+ 1 more
Unique Features
-
Incident Management
-
Contract (SLA Management)
-
Reports
+ 1 more
Pricing
Free Trial available
IBM Control Desk offers custom pricing plan
9.4
SpotScore
HelpDesk
Streamline customer support and boost team productivity.
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What is HelpDesk?
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...
Read moreCommon Features
-
Ticket Management
-
Self Service Portal
Unique Features
-
Incident Management
-
Social Media Integration
-
Multi-Channel Communication
+ 10 more
Pricing
Free Trial available
Starts from $29/User/Month when Billed Yearly
9.8
SpotScore

SysAid
Streamline IT support anytime, anywhere.
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What is SysAid?
SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid ...
Read moreCommon Features
-
Ticket Management
-
Self Service Portal
Unique Features
-
Incident Management
-
Social Media Integration
-
Multi-Channel Communication
+ 11 more
Pricing
Free Trial available
SysAid offers custom pricing plan
7.6
SpotScore

Sitehelpdesk
Efficient support solutions for every help desk team.
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What is Sitehelpdesk?
Sitehelpdesk support software is a help desk solution that allows help desk teams to manage customer support tickets, reduce the length of support calls, and increase team productivity. Sitehelpdesk includes salesforce.com integration, inline chat for customer support, customizable billing ...
Read moreCommon Features
-
Ticket Management
-
Self Service Portal
Unique Features
-
Customizable Branding
-
Knowledge Base
-
Contract (SLA Management)
+ 2 more
Pricing
Sitehelpdesk offers custom pricing plan
8.6
SpotScore

HESK
Streamline your customer support with ease.
Add to compare
What is HESK?
HESK is a one stop shop for all Help Desk needs. HESK is a web based customer support system that aims to provide user friendly support, easy management of tickets and communication with the customers. With the modular architecture of HESK, user can easily integrate it into an existing ...
Read moreCommon Features
-
Ticket Management
-
Self Service Portal
Unique Features
-
Incident Management
-
Multi-Channel Communication
-
Document Storage
+ 6 more
Pricing
Free Trial available
Starts from $24.91/Month when Billed Yearly
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
