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Compare SolarWinds Service Desk vs Tikit

Tikit - Service Desk Software
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Overview

Description

SolarWinds Service Desk helps IT teams track, manage and resolve incidents faster. This service desk software offers revolutionary self-help technology that puts customers in control of ... Read More

Tikit is the perfect tool for Teams and employees to enjoy a seamless support experience. Built to reduce ticket capacity, quickly respond to customer enquiries and automate workflows. With ... Read More

Entry Level Pricing
  • Starts from $19
  • Starts from $90 , Billed Yearly
Free Trial Availability
  • Free Trial available
User Ratings
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Software Demo

Demo

Pricing

Pricing Option
      Starting From
      • $19
      • $90 , Billed Yearly
      Pricing Plans
      • Not Available
      • Microsoft Teams Ticketing

        • Unlimited Users & Agents

        • Ticket Creation from Teams Chat

        • Ticket Creation from Email

        Show more +

      • Microsoft 365 Service Desk

        • Everything in Teams Ticketing Plus,

        • Advanced Automations

        • Full API Access

        Show more +

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      97

      Very Good

      61

      Good

      6

      Poor

      1

      Terible

      1

      Excellent

      0

      Very Good

      0

      Good

      1

      Poor

      0

      Terible

      0

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Media and Screenshots

      Screenshots
      All Networked Devices

      6 Screenshots

      Team Chat

      9 Screenshots

      Videos
      video-0

      1 Videos

      video-0

      4 Videos

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both SolarWinds Service Desk and Tikit offer a Free Trial.

      SolarWinds Service Desk is designed for Large Enterprises, Medium Business and Small Business.

      Tikit is designed for Large Enterprises, Medium Business and Small Business.

      Pricing for SolarWinds Service Desk Starts at $19/User/Month whereas for Tikit Starts at $90/Month when Billed Yearly.

      Some top alternatives to SolarWinds Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, Ivanti Service Manager, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, HelpDesk, SysAid, Sitehelpdesk, HESK and TechExcel ServiceWise.

      Some top alternatives to Tikit includes Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Zoho Desk, Teamwork Desk, SeamlessDesk, HelpDesk, AzureDesk, Desk365, BoldDesk, TechExcel ServiceWise and Scopedesk.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].