Yes, both SolarWinds Service Desk and Tikit offer a Free Trial.
SolarWinds Service Desk is designed for Large Enterprises, Medium Business and Small Business.
Tikit is designed for Large Enterprises, Medium Business and Small Business.
Pricing for SolarWinds Service Desk Starts at $19/User/Month whereas for Tikit Starts at $90/Month when Billed Yearly.
Some top alternatives to SolarWinds Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, Ivanti Service Manager, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, HelpDesk, SysAid, Sitehelpdesk, HESK and TechExcel ServiceWise.
Some top alternatives to Tikit includes Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Zoho Desk, Teamwork Desk, SeamlessDesk, HelpDesk, AzureDesk, Desk365, BoldDesk, TechExcel ServiceWise and Scopedesk.