8.6
SpotScore
Simply CRM Review: Is It The Right CRM Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
Starts from $15 / User / Month when Billed Yearly
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Simply CRM?
Simply CRM is a cloud-based CRM that tracks customer interactions and manages communication across internal teams and external contacts. It gives businesses a centralized record of customer data to support relationship management and sales growth.
Pricing
Starts from $15 / User / Month when Billed Yearly
Free Trial available
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
Platform
Web + mobile app (iOS & Android)
Simply CRM Screenshots
Simply CRM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Simply CRM
- Team types
- Large Enterprises, Medium Business
Why teams choose Simply CRM
Cloud-based access allows for flexibility and ease of use.
Strong focus on managing customer interactions enhances relationship building.
Customizable features cater to specific business needs.
Is Simply CRM right for you?
What buyers should know before choosing Simply CRM
Simply CRM emerges as a standout solution for businesses seeking an affordable, user-friendly, and versatile platform for managing customer relationships. Its competitive pricing is widely praised, offering a cost-effective alternative to larger CRM tools without sacrificing essential features.
Users appreciate the tool’s streamlined interface, ease of customization, and efficient automation capabilities that enhance productivity. Features like lead tracking, pipeline creation, and contact management allow businesses to optimize sales processes and improve follow-up strategies effectively.
Additionally, Simply CRM excels in providing robust customer support through various channels, ensuring users can resolve roadblocks quickly. The platform's integration options and intuitive design make it particularly suitable for small to mid-sized businesses, while its cloud-based functionality ensures data synchronization and accessibility at all times.
That said, some users have highlighted occasional difficulties in navigation or minor system bugs, which the support team has been commended for addressing promptly. Also, while the email marketing features are functional, they could benefit from expanded automation options.
Overall, Simply CRM is a reliable, feature-rich tool that enables businesses to organize workflows, improve client communication, and achieve their business goals without breaking the bank. Its solid performance, coupled with constant improvements, ensures its position as a trusted choice in the CRM market.
Simply CRM pros and cons
- Simply CRM pros
Cloud-based access allows for flexibility and ease of use.
Strong focus on managing customer interactions enhances relationship building.
Customizable features cater to specific business needs.
- Simply CRM cons
Limited reporting capabilities may hinder performance analysis.
Basic analytics may not meet advanced user needs.
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What is the pricing of Simply CRM?
Simply CRM Pricing Plans
Starter
Dashboards
Lead management
Contact management
Organisation management
Opportunities & deals
Show more +
Professional
Includes features of Starter plan, plus
Invoices & quotes
Sales orders
Products & services
Price books
Show more +
Enterprise
Includes features of Professional plan, plus
Behavior prediction (AI)
Custom buttons & layouts
ERP integrations
VOIP telephony
Show more +
Custom
Weighing your options?
Not sure if Simply CRM fits your budget?
Simply CRM reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 121 reviews, with consistently positive feedback.
What buyers like
- Simply CRM is accessible from anywhere, offering flexibility for teams working remotely or across different locations.
- It efficiently tracks and manages both internal and external customer interactions, improving relationship management.
- The platform is user-friendly, making it accessible even for teams with minimal technical experience.
Common complaints
- Some advanced CRM features might be lacking, which could be a drawback for larger or more complex organizations.
- May have limited integration with third-party tools and other business systems.
- While user-friendly, the platform may not offer as much customization flexibility as other high-end CRMs.
Are you using Simply CRM?
- See if Simply CRM fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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What are the features of Simply CRM?
Call logging is the process of gathering, examination, and reporting technical and statistical data regarding phone calls. It excludes call…
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…
Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…
Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…
Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…
A quote, also known as a proposal, is a document that establishes a contractual connection between two parties. A quote is a supplier's resp…
Simply CRM security and data handling
Key compliance certifications and security features for IT and security teams evaluating Simply CRM.
Certifications
Developer & data
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Frequently Asked Questions About Simply CRM
Common questions buyers ask before choosing Simply CRM.
Simply CRM is a CRM Software. Simply CRM offers Quotes (Proposals), List Management, Customer Support, Marketing Automation, Project Management and many more functionalities.
Buyers commonly note the following limitations of Simply CRM: Limited reporting capabilities may hinder performance analysis.; Basic analytics may not meet advanced user needs.; Training may be necessary for optimal feature use..
Some top alternatives to Simply CRM includes Bigin by Zoho CRM, Creatio CRM, ClickUp, Zoho CRM and CRM.io by 500apps.
Simply CRM offers Free Trial, Subscription, Quotation Based pricing models
The starting price of Simply CRM is $15/User/Month when Billed Yearly
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].