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Thryv vs Bigin by Zoho CRM Comparison

Last updated:

Thryv

4.2(201 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Thryv is a web-based customer relationship management (CRM) software, which is the most effective tool for organizing your contacts, leads and marketing campaigns. This program allows to create users individually or crea…

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

Bigin by Zoho CRM leads on user satisfaction with a 4.3-star rating across 119 reviews.

Thryv vs Bigin by Zoho CRM — at a glance

FeatureThryvBigin by Zoho CRM
Rating4.2 / 54.3 / 5
Reviews201119
Starting priceContact for pricing$7 /User/Month
Free trial No Yes
Free version No No
Best forMedium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPR
Data residencyUSGlobal

Key differences between Thryv and Bigin by Zoho CRM

  • Pricing: Bigin by Zoho CRM starts at $7 /User/Month. Thryv pricing is not publicly listed.
  • Free trial: Bigin by Zoho CRM offers a free trial; Thryv does not.
  • Target audience: Thryv is built for Medium Business and Small Business, while Bigin by Zoho CRM targets Small Business.
  • User satisfaction: Bigin by Zoho CRM scores higher with a 4.3-star average.
  • Deployment: Thryv supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Thryv vs Bigin by Zoho CRM — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Thryv - CRM Software
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Biggest differences

Start here before you go deeper into features.

Thryv

Best all-in-one CRM for small businesses needing simple, integrated marketing tools.

Choose if
  • You run a small business with 1-100 employees needing streamlined CRM and marketing.
  • You want an easy-to-use platform combining CRM, scheduling, marketing, and website management.
  • You value responsive, knowledgeable customer support available 24/7 for quick issue resolution.
Consider alternatives if
  • Your business requires advanced paid advertising tracking and detailed marketing analytics.
  • You are a large enterprise with complex CRM needs beyond a simple, streamlined workflow.

Bigin by Zoho CRM

Best for

Small Business

Thryv typically suits Medium Business and Small Business. Bigin by Zoho CRM tends to fit Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Thryv is a web-based customer relationship management (CRM) software, which is the most effective tool for organizing your contacts, leads and marketing campaigns. This program allows to ... Read More about Thryv

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.3/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-100 employees
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Thryv

  • Streamlined Client Management: Thryv allows you to effortlessly manage client relationships, ensuring that important details are at your fingertips. You’ll appreciate how easy it is to track interactions and maintain communication history.
  • Automated Marketing Solutions: With built-in marketing tools, you can create and schedule campaigns to engage clients effectively. Imagine reaching out to your audience without the manual hassle—Thryv makes this a reality.
  • Robust Scheduling Features: Say goodbye to double bookings and missed appointments. Thryv’s intuitive scheduling system helps both you and your clients find suitable times effortlessly, enhancing overall satisfaction.
Best fit

Best fit

Thryv

  • 1 to 100 employees
  • Small Business Services, Local Marketing, Professional Services, and Home Services
  • Business Owners, Marketing Managers, Customer Service Representatives, and Operations Managers
Watchouts

Reasons buyers look elsewhere

Thryv

  • Users may seek alternatives to Thryv if they require more industry-specific features tailored to niche markets, as some businesses need specialized tools that Thryv may not offer.
  • Budget constraints could lead users to explore more cost-effective solutions, especially small businesses looking for essential functionalities without the additional costs associated with Thryv's comprehensive offerings.
  • Businesses that prioritize user interface and experience might consider alternatives if they find Thryv's platform less intuitive or difficult to navigate compared to other user-friendly options available in the market.

Software Demo

Demo

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How do Thryv and Bigin by Zoho CRM Compare on Features?

Total Features

9 Features

10 Features

Unique Features

No unique features

No unique features

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Compare Thryv and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $7 , Billed Yearly

      Pricing Plans

      • Not Available
      • Free

        • Single Pipeline

        • 500 Records

        • Instant Workflows (3)

        Show more +

      • Express

        • Includes features of Free plan, plus

        • Team Pipelines (3)

        • 50,000 Records

        Show more +

      • Premier

        • Includes features of Express Edition plan. plus

        • Team Pipelines (5)

        • 100,000 Records

        Show more +

      Pricing Page

      Thryv pricing
      Bigin by Zoho CRM pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Thryv User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      309

      23

      3

      2

      2

      204

      66

      7

      1

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights ease of use and excellent customer support, with some concerns about advertising features and support complexity.

      What buyers like

      • Ease of use
      • Customer support
      • Workflow improvement

      Common complaints

      • Advertising tracking limitations
      • Support complexity

      Buyer sentiment

      Buyer sentiment is positive across 279 reviews, with strong overall satisfaction.

      What buyers like

      • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
      • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
      • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

      Common complaints

      • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
      • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
      • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

      Pros and Cons

      • Exceptional and responsive customer service with knowledgeable support

      • User-friendly interface enabling easy management of CRM, marketing, and scheduling

      • Comprehensive 24/7 support ensuring quick issue resolution

      • Inadequate or unreliable tracking for paid advertising campaigns

      • Layered support structure can cause frustration when resolving complex issues

      • Real-time updates keep teams informed.

      • Integration with email and calendar enhances productivity.

      • User-friendly interface simplifies navigation.

      • Customization options may not meet all needs.

      • New users may find the interface complex.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Eric Guel Photography

      Eric Guel Photography

      Green Tech Cleaning

      Green Tech Cleaning

      Hair by Sierra

      Hair by Sierra

      Antech Microsystem Pvt.Ltd

      Antech Microsystem Pvt.Ltd

      Investacc

      Investacc

      Hire

      Hire

      Media and Screenshots

      Screenshots

      Automated Campaigns

      5 Screenshots

      Bigin by Zoho CRM screenshot

      1 Screenshots

      Videos

      video-0

      4 Videos

      video-0

      2 Videos

      Top Alternatives to Thryv and Bigin by Zoho CRM in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Thryv or Bigin by Zoho CRM?
      Bigin by Zoho CRM edges out the other on user ratings (4.3 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Thryv and Bigin by Zoho CRM offer a free trial?
      Bigin by Zoho CRM offers a free trial. Thryv does not.
      What is the starting price of Thryv vs Bigin by Zoho CRM?
      Thryv starts at Contact for pricing. Bigin by Zoho CRM starts at $7 /User/Month.
      What are the top alternatives to Thryv?
      Top alternatives to Thryv include Bigin by Zoho CRM, Salesforce, HubSpot CRM, Keap, SalesCRM.
      What are the top alternatives to Bigin by Zoho CRM?
      Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.

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