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8.1

Spot Score

Sharpen - Call Center Software

Sharpen Alternatives with Better Features

Efficiently manage your customer calls and boost satisfaction.

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User Ratings

Trusted by 254,745+ software buyers annually.

Main Features

  • IVR Support
  • Inbound Call Center
  • Predictive Dialer
  • Progressive Dialer

Pricing

  • Starts from $5

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Alternatives of Sharpen with

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Sharpen rating: 3.6Starting from $58 alternatives foundBuyers compare 3–5 alternatives before deciding.

Showing 1-8 out of 8

Top rated

List of the Top Sharpen alternatives as of June 2026

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.6

Spot Score

Nextiva - Call Center Software

Nextiva

RECOMMENDED

Empowering businesses through advanced communication solutions.

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⭐ Higher rated than Sharpen

What is Nextiva?

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...

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Common Features

  • Inbound Call Center

  • Queue Management (Calls)

  • IVR Support

Unique Features

  • Outbound Call Center

  • Concurrency Support

  • Live Chat

+ 2 more

Pricing

Free Trial available, Try Now

Starts from $18.95/User/Month when Billed Yearly

8.5

Spot Score

Claritysoft - CRM Software

Claritysoft

Efficiently organize and manage your databases with ease.

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2.0

(11)

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✦ Editor’s Pick

What is Claritysoft?

Clarity CRM is a superior Customer Relationship Management software designed to assist users in organizing and managing growing databases, in an easy-to-use and intuitive manner. Clarity CRM is easy to deploy and use. It uses the latest Microsoft technologies resulting in reliable, ...

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Common Features

No common features

Unique Features

  • Quotes (Proposals)

  • List Management

  • Customer Support

+ 6 more

Pricing

Starts from $49/month when yearly

8.7

Spot Score

Knowlarity - Call Center Software

Knowlarity

Empowering Your Business with Seamless Customer Engagement

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3.7

(20)

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⭐ Higher rated than Sharpen

What is Knowlarity?

Knowlarity’s cloud-based solutions offer a secure, flexible, and automated platform that aids in digitizing a distributed workforce to run businesses across geographical boundaries. Deliver explicit customer experiences on multiple channels like Voice, Messaging, Video, and AI embedded tools ...

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Common Features

  • Inbound Call Center

  • Progressive Dialer

  • Queue Management (Calls)

+ 1 more

Unique Features

  • Outbound Call Center

  • Auto Call Recording

  • Call Monitoring

Pricing

Free Trial available

Knowlarity offers custom pricing plan

8.7

Spot Score

XCALLY - Call Center Software

XCALLY

Connect, streamline, and elevate your call center operations.

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What is XCALLY?

Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally provides an all-inclusive program that helps make your business even more productive than before. This ...

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Common Features

  • Inbound Call Center

  • Progressive Dialer

  • Predictive Dialer

+ 2 more

Unique Features

  • Outbound Call Center

  • Live Chat

  • Auto Call Recording

+ 1 more

Pricing

XCALLY offers custom pricing plan

8.8

Spot Score

contactSPACE - Call Center Software

contactSPACE

Maximize Your Call Center's Potential.

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4.5

(1)

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⭐ Higher rated than Sharpen

What is contactSPACE?

contactSPACE is cloud-based call center software that was built for contact centers that want more than basic telephony. It allows for tracking of highly complex case scenarios, and is the only call center software available to service centers that are using Avaya, Cisco, ShoreTel, or ...

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Common Features

  • Inbound Call Center

  • Progressive Dialer

  • Predictive Dialer

+ 2 more

Unique Features

  • Outbound Call Center

  • Concurrency Support

  • Live Chat

+ 2 more

Pricing

Starts from $105/User/Month

8.8

Spot Score

uContact - Call Center Software

uContact

Streamline your call center experience with uContact.

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4.9

(29)

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⭐ Higher rated than Sharpen

What is uContact?

uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...

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Common Features

  • Inbound Call Center

  • Progressive Dialer

  • Predictive Dialer

+ 2 more

Unique Features

  • Outbound Call Center

  • Concurrency Support

  • Live Chat

+ 2 more

Pricing

Starts from $50/User/Month

8.4

Spot Score

HoduCC - Call Center Software

HoduCC

Efficient cloud contact centers with advanced multimedia capabilities.

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3.8

(1)

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⭐ Higher rated than Sharpen

What is HoduCC?

HoduCC - The call center software for Cloud Contact Centers, hosted in the cloud, including customer web chat, live chat.  HoduCC software can provide automated live chat with first line of support agents, in combination with advanced multimedia (web voice and video) call handling.  Call ...

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Common Features

  • Inbound Call Center

  • Progressive Dialer

  • Predictive Dialer

+ 2 more

Unique Features

  • Outbound Call Center

  • Concurrency Support

  • Live Chat

+ 1 more

Pricing

Free Trial available

HoduCC offers custom pricing plan

8.9

Spot Score

Call Center Studio - Call Center Software

Call Center Studio

Streamline your call center operations with ease.

Start Free Trial

4.7

(80)

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⭐ Higher rated than Sharpen

What is Call Center Studio?

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.

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Common Features

  • Inbound Call Center

  • Progressive Dialer

  • Predictive Dialer

+ 2 more

Unique Features

  • Outbound Call Center

  • Concurrency Support

  • Live Chat

+ 2 more

Pricing

Free Trial available, Try Now

Call Center Studio offers custom pricing plan

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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