Top 10 LiveOps Alternatives 2026
Simplify and streamline your customer service operations.
Main Features
- Automated Routing
- Historical Reporting
- IVR Support
- Multi-Channel Communication
Pricing
LiveOps offers custom pricing plan
LiveOps is a Contact Center Operations Software platform with a user rating of 3.2★ based on 5 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Contact Center Operations Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
LiveOps vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| LiveOps Current | Contact Center Operations Software | Custom pricing | 3.2 ★ | ✗ No |
 Voximplant Kit | Contact Center Operations Software | Custom pricing | 4.8 ★ | ✗ No |
 UJET | Contact Center Operations Software | Custom pricing | 4.9 ★ | ✗ No |
 JustCall | Contact Center Operations Software | $20 | 4.8 ★ | ✗ No |
 VCC Live | Contact Center Operations Software | $50 | 4.9 ★ | ✗ No |
 DYL Business Phone Service | Contact Center Operations Software | $85 | 4.2 ★ | ✗ No |
Showing 1-10 out of 10
List of the Top LiveOps alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
Voximplant Kit — 4.8★
Efficiently streamline customer service with Voximplant Kit.
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What is Voximplant Kit?
Voximplant is a cloud based contact center operations software that provides the necessary tools to build, deploy, and operate complete contact centers. Voximplant enables companies to handle customer requests in a fast and simple manner from multiple channels, real-time integration with ...
Read moreWhat reviewers like about Voximplant Kit
- Cloud-based solution
- Multi-channel handling
- Real-time ERP/CRM integration
Where Voximplant Kit falls short
- Complex setup for some users
- May require technical expertise
- Limited offline capabilities
Common Features
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Multi-Channel Communication
-
IVR Support
-
Automated Routing
Unique Features
-
Call Recording
Pricing
Voximplant Kit offers custom pricing plan
UJET — 4.89★
Revolutionizing contact centers for ultimate efficiency.
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What is UJET?
UJET is a contact center operations' software application designed to re-invent the way contact centers are managed through integrated case management, sales force automation and soft phone capabilities. Its provide a flexible and scalable solution that will increase employee efficiency, ...
Read moreWhat reviewers like about UJET
- Scalable solution
- Integrated case management
- Enhanced productivity
Where UJET falls short
- Complex setup
- Requires training
- Limited customization options
Common Features
-
Multi-Channel Communication
-
Automated Routing
-
IVR Support
Unique Features
-
Call Recording
-
Real-time Dashboard
Pricing
UJET offers custom pricing plan
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JustCall — from $20 · 4.85★
Unlock the full potential of your contact center.
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What is JustCall?
The JustCall family of contact center software solutions provides everything needed to gain more insight into all aspects of the business, including systems integration, reporting, workforce management and analytics. Its easy-to-use, unified solution is designed to get user up and running fast. ...
Read moreWhat reviewers like about JustCall
- User-friendly interface
- Real-time analytics
- Quick setup
Where JustCall falls short
- Limited advanced features
- May lack customization
- Pricing can be high
Common Features
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IVR Support
-
Automated Routing
-
Multi-Channel Communication
Unique Features
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Call Recording
-
Call Monitoring
Pricing
Starts from $20/User/Month when Billed Yearly
VCC Live — from $50 · 4.86★
Maximize customer satisfaction with VCC Live.
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What is VCC Live?
VCC Live is a contact center operations' software for small and midsized businesses. It helps to automate, enhance and manage customer interactions. It comes with advanced self-service features that enable customers to reach the correct customer support person at first attempt. VCC Live helps ...
Read moreWhat reviewers like about VCC Live
- Advanced self-service features
- Real-time reporting
- User-friendly interface
Where VCC Live falls short
- Limited features for large enterprises
- May require additional training
- Integration challenges
Common Features
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Multi-Channel Communication
-
IVR Support
-
Automated Routing
Unique Features
-
Real-time Dashboard
-
Call Recording
Pricing
Starts from $50/Month when Billed Yearly
DYL Business Phone Service — from $85 · 4.17★
Boost your call center profits with DYL.
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What is DYL Business Phone Service?
DYL Business Phone Service lets business use their existing phone systems and nontraditional data sources to help make contact centers more profitable. The software, which is easy to install, facilitates greater responsiveness of operators, improves agent quality monitoring, and enhances ...
Read moreWhat reviewers like about DYL Business Phone Service
- Easy installation
- Cloud-based call logs
- Improves agent quality monitoring
Where DYL Business Phone Service falls short
- Limited advanced features
- May not integrate well with all systems
- Basic analytics capabilities
Common Features
-
Historical Reporting
-
IVR Support
-
Automated Routing
Unique Features
-
Call Monitoring
-
Call Recording
Pricing
Starts from $85/User/Month
Zultys MXIE — 3.98★
Empowering businesses, delighting customers.
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What is Zultys MXIE?
Zultys Contact Center Operations Software offers innovative features that bring benefits to the business and helps user to stay ahead of competition. With enhanced analytics, mobility, adaptability, and many other capabilities, MXIE is the software that makes business agent more productive, ...
Read moreWhat reviewers like about Zultys MXIE
- Innovative features
- Enhanced analytics
- Mobile capabilities
Where Zultys MXIE falls short
- Learning curve for new users
- Limited integrations
- Pricing may be high
Common Features
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Automated Routing
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IVR Support
-
Historical Reporting
Unique Features
-
Call Recording
-
Call Monitoring
Pricing
Zultys MXIE offers custom pricing plan
Avaya Aura — 4.09★
Streamline your call center with Avaya Aura.
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What is Avaya Aura?
Avaya Aura is a contact center operation software designed to help business to streamline the call center operations, improve agent efficiency and performance, and continuously enhance the customer experience. Avaya Aura will help user to meet the business and technology goals by providing ...
Read moreWhat reviewers like about Avaya Aura
- Efficient, reliable call routing and management well-suited to large-scale contact centers.
- Easy to use and user-friendly, even in high-stress call-center roles.
- Strong unified communications with rich standards-based APIs and Web services via Avaya Breeze.
Where Avaya Aura falls short
- Integrating other software with the platform can be difficult.
- Investment and entry price point are significant.
- Settings can be complicated and support documentation is not well organized.
Common Features
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Multi-Channel Communication
-
Automated Routing
-
IVR Support
Unique Features
-
Call Recording
-
Call Monitoring
Pricing
Avaya Aura offers custom pricing plan
NICE inContact CXone — 4.12★
Streamline operations and drive exceptional customer experiences.
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What is NICE inContact CXone?
NICE CXone, the Contact Center Operations Suite from NICE offers a single platform that enables user to deploy effective real-time customer engagement across multiple channels. Improve performance, reduce costs, and streamline operations with one system that delivers the features and ...
Read moreWhat reviewers like about NICE inContact CXone
- Single platform solution
- Real-time engagement
- Multi-channel support
Where NICE inContact CXone falls short
- Complex setup
- May require training
- Pricing may be high for small businesses
Common Features
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Multi-Channel Communication
-
Automated Routing
-
IVR Support
Unique Features
-
Call Recording
-
Call Monitoring
Pricing
NICE inContact CXone offers custom pricing plan
Vonage Contact Center — 4.32★
Revolutionize your customer service experience with Vonage Contact Center.
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What is Vonage Contact Center?
Vonage Contact Center is a powerful multichannel contact center operations software with sophisticated routing logic and built-in statistics, designed to boost the customer service effectiveness. Designed to compete with the most advanced enterprise contact center software products, Vonage ...
Read moreWhat reviewers like about Vonage Contact Center
- Integration with Salesforce, enhancing workflow efficiency for sales teams.
- Excellent customer service and support, providing prompt assistance and guidance during implementation.
- Easy to use interface, allowing smooth operation for businesses.
Where Vonage Contact Center falls short
- Some users find the system too technical, suggesting a better user interface for improved usability.
- Limited marketplace selection for additional apps and connectors, impacting advanced functionality options.
Common Features
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Multi-Channel Communication
-
IVR Support
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Historical Reporting
Unique Features
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Call Recording
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API Access Management
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Webhooks
+ 1 more
Pricing
Vonage Contact Center offers custom pricing plan
LiveVox — 4.38★
Revolutionize your customer interactions with LiveVox.
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What is LiveVox?
LiveVox is a leading software platform that facilitates 14 billion interactions yearly. Combining a range of powerful features, LiveVox ensures excellent customer and agent experiences. Our solution also incorporates advanced Omnichannel communication, WFO & CRM capacities to reduce compliance ...
Read moreWhat reviewers like about LiveVox
- Almost fully automated with daily job builds and ongoing platform improvements.
- Integrates all communication channels in one platform.
- Offers omni-channel telephony for contact center operations.
Where LiveVox falls short
- Some users need faster support turnaround for completing custom requests.
- Limited marketplace selection restricts access to advanced integrations.
Common Features
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Multi-Channel Communication
-
IVR Support
Unique Features
-
Contact Database
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Call Recording
Pricing
LiveVox offers custom pricing plan
How LiveOps competitors stack up
There are 10 direct LiveOps competitors in Contact Center Operations Software. The ones that come up most often are Voximplant Kit, UJET and JustCall. Each is compared against LiveOps on rating, pricing and feature coverage below.
Sites and apps like LiveOps
Searches for "sites like LiveOps" and "apps like LiveOps" land on the same set of options as "LiveOps alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
Why these LiveOps alternatives made the cut
Cloud-based solution
Watch for: Complex setup for some users
Advanced self-service features
Watch for: Limited features for large enterprises
Easy installation
Watch for: Limited advanced features
Efficient, reliable call routing and management well-suited to large-scale contact centers.
Watch for: Integrating other software with the platform can be difficult.
Integration with Salesforce, enhancing workflow efficiency for sales teams.
Watch for: Some users find the system too technical, suggesting a better user interface for improved usability.
Almost fully automated with daily job builds and ongoing platform improvements.
Watch for: Some users need faster support turnaround for completing custom requests.
Why teams look for a LiveOps alternative
The push to replace LiveOps tends to come down to a few recurring frustrations:
- Limited customization options
- Can be expensive for small teams
- Integration challenges
- Learning curve for new users
The things that matter when replacing LiveOps
Comparing the 10 alternatives on the figures that matter: UJET is the highest rated at 4.89★ across 539 reviews.
How the order works.
Which LiveOps Alternative Is Right for You?
- If user satisfaction is your top priority: UJET — holds the highest user rating (4.9★) among LiveOps alternatives.
- If you want a mid-range option: Zultys MXIE — sits in the middle of the list by rating and may fit teams with mixed requirements.
Frequently Asked Questions (FAQs)
Stuck on something? We're here to help with all the questions and answers in one place.
The top-rated alternatives to LiveOps for Contact Center Operations Software are UJET (4.9★), VCC Live (4.9★), JustCall (4.8★). Compare all 10 alternatives side-by-side above.
When evaluating alternatives to LiveOps, prioritize: Multi-Channel Communication, Automated Routing, IVR Support, Historical Reporting, transparent pricing, free trial availability, and integrations with tools you already use. Use the filters above to compare by feature, budget, and team size.
For small businesses, the best Contact Center Operations Software tools are Authkey, Ringflow, Teloz. Look for affordable per-seat pricing, quick setup (under 1 day), no long-term contracts, and strong onboarding support to reduce time-to-value.
Migration difficulty depends on how deeply LiveOps is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.
LiveOps has a rating of 3.2. 10 alternatives — including Voximplant Kit and UJET — rate higher. The right choice depends on your workflow, team size, and budget.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].