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NICE inContact CXone - Contact Center Operations Software

NICE inContact CXone Alternatives and Competitors

Streamline operations and drive exceptional customer experiences.

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  • NICE inContact CXone offers custom pricing plan

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Alternatives of NICE inContact CXone with

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List of the Top NICE inContact CXone alternatives as of June 2025

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

Callision - Contact Center Operations Software

Callision

Efficiently manage your contact center with Callision.

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Product Description

Callision Contact Center Software provides a solution to address this challenge. Callision provides business with the tools necessary to manage day-to-day operations, track metrics, and improve agent performance through real-time reporting and analytics. With a suite of functionalities ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Starts from $19.99/User/Month, also offers free forever plan

CXone Personal Connection - Auto Dialer Software

CXone Personal Connection

Call, connect, and conquer with CXone.

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Product Description

Conexant's CXone Personal Connection is a PC-based telephony solution providing a low-cost, flexible and easy-to-use personal telephone system. Call family and friends by simply ringing their telephone number with a handheld handset or headset. Offering 25 unique call scripts and complete ...

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Common Features

No common features

Unique Features

No unique features

Pricing

CXone Personal Connection offers custom pricing plan

i2x

i2x

Master conversations, close more deals.

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Product Description

Introducing i2x - the ultimate solution for making conversation analytics easier and more efficient. Our platform helps teams close deals by utilizing data and sharing best practices. Ideal for contact centers, our software records phone calls and guides agents through each conversation using ...

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Common Features

No common features

Unique Features

No unique features

Pricing

i2x offers custom pricing plan

CXInfinity - New SaaS Software

CXInfinity

Maximize customer engagement and conversions with CXInfinity.

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Product Description

CXInfinity is a customer engagement platform for businesses to deliver superior customer service and maximize conversions. With the software, you can customize the branding to include your own logos and themes. Interact with customers in real-time by leveraging customer data gathered from their ...

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Common Features

No common features

Unique Features

  • Reporting (Analytics)

  • Workflow Management

  • Automated Routing

+ 3 more

Pricing

Free Trial available, Try Now

CXInfinity offers custom pricing plan

Frequently Asked Questions (FAQs)

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Popular alternatives include Callision, CXone Personal Connection, i2x, CXInfinity and undefined.

Tools like Authkey, Ringflow, Teloz, Cordless and Newfies-Dialer are best for small businesses for Contact Center Operations Software.

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].