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Zultys MXIE vs LiveOps Comparison

Last updated:

Zultys MXIE

3.9(53 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Zultys Contact Center Operations Software offers innovative features that bring benefits to the business and helps user to stay ahead of competition. With enhanced analytics, mobility, adaptability, and many other capabi…

LiveOps

3.4(5 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

LiveOps Contact Center Operations software helps agents resolve inbound customer service and sales issues faster. With LiveOps, user can provide exceptional customer service via phone, chat and social media. Improve qual…

Zultys MXIE leads on user satisfaction with a 3.9-star rating across 53 reviews.

Zultys MXIE vs LiveOps — at a glance

FeatureZultys MXIELiveOps
Rating3.9 / 53.4 / 5
Reviews535
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryContact Center Operations SoftwareContact Center Operations Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
API
Support modesBusiness HoursOnline
Data residencyUSUS

Key differences between Zultys MXIE and LiveOps

  • User satisfaction: Zultys MXIE scores higher with a 3.9-star average.
  • Deployment: Zultys MXIE supports SaaS/Web/Cloud; LiveOps supports SaaS/Web/Cloud.

Zultys MXIE vs LiveOps — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zultys MXIE - Contact Center Operations Software
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Talk to an expert
LiveOps - Contact Center Operations Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Zultys MXIE

Best for

Large Enterprises, Medium Business, Small Business

LiveOps

Best for

Large Enterprises, Medium Business, Small Business

Zultys MXIE typically suits Large Enterprises and Medium Business. LiveOps tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Zultys Contact Center Operations Software offers innovative features that bring benefits to the business and helps user to stay ahead of competition. With enhanced analytics, mobility, ... Read More about Zultys MXIE

LiveOps Contact Center Operations software helps agents resolve inbound customer service and sales issues faster. With LiveOps, user can provide exceptional customer service via phone, chat ... Read More about LiveOps

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

3.9

(53)

3.4

(5)
Get pricing help
Get pricing help

Software Demo

Demo

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Compare Zultys MXIE and LiveOps on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Zultys MXIE User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      13

      9

      5

      0

      1

      1

      1

      3

      0

      1

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed to positive across 28 reviews, with clear strengths and a few common watchouts.

      What buyers like

      • Innovative features
      • Enhanced analytics
      • Mobile capabilities

      Common complaints

      • Learning curve for new users
      • Limited integrations
      • Pricing may be high

      Buyer sentiment

      Buyer sentiment is mixed across 6 reviews, so it is worth reviewing the tradeoffs closely.

      What buyers like

      • Fast issue resolution
      • Multi-channel support
      • User-friendly interface

      Common complaints

      • Limited customization options
      • Can be expensive for small teams
      • Integration challenges

      Pros and Cons

      • Innovative features enhance operational efficiency.

      • Strong analytics capabilities provide valuable insights.

      • May require training for effective use.

      • Integration options are limited.

      • Offers a seamless multi-channel experience for customers.

      • Provides valuable insights to improve agent performance.

      • Redundancy management tools ensure smooth transitions.

      • Customization options may be limited for specific needs.

      • Integration with existing systems can be challenging.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to Zultys MXIE and LiveOps in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Zultys MXIE or LiveOps?
      Zultys MXIE edges out the other on user ratings (3.9 vs 3.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Zultys MXIE and LiveOps offer a free trial?
      Neither Zultys MXIE nor LiveOps currently lists a free trial.
      What is the starting price of Zultys MXIE vs LiveOps?
      Zultys MXIE starts at Contact for pricing. LiveOps starts at Contact for pricing.
      What are the top alternatives to Zultys MXIE?
      Top alternatives to Zultys MXIE include uContact, ZIWO, NICE inContact CXone, 3CX, ice Contact Center.
      What are the top alternatives to LiveOps?
      Top alternatives to LiveOps include uContact, Call Center Studio, Dialpad Contact Center, VCC Live, Vonage Contact Center.

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